Last week, the Future of Work Exchange featured a discussion about the technological revolution happening within the greater world of talent and work. In a world combining economic uncertainty, a candidate-centric focus, and continued evolutionary change in a post-pandemic business landscape, an organization’s workforce solution reliance is often what sets it apart from the competition.
Today, we focus on perhaps the most mature of all workforce solutions: Managed Service Providers (MSPs).
Expansive MSP Offerings
The MSP model has experienced it all: the beginnings of contingent workforce management, the economic ups and downs, several “great recessions,” a pandemic, and so much more. If there was a workforce solution best suited for a topsy-turvy business arena based on knowledge and experience alone, it would be the Managed Service Provider.
While MSPs have long held the throne of maturity regarding services-oriented workforce offerings, today’s providers barely resemble their humble beginnings decades ago. Let’s explore four of them.
Magnit
Providers like Magnit represent an ideal evolution of the MSP model. The organization, formerly known as PRO Unlimited, underwent a progression over the past several years that not only saw the firm update its name and brand, but also turbocharge its offerings to reflect the dynamic world of work and talent. Over the past three years specifically, Magnit revolutionized direct sourcing, introduced powerful and end-to-end workforce management concepts, reinvigorated services procurement, and adopted a “platform” approach towards extended workforce management through its innovative MSP and Vendor Management System (VMS) blend of technology.
Talent Solutions TAPFIN
Talent Solutions TAPFIN (part of the Manpower Group) has long delivered extensive value to the CWM arena via its continuous innovation and decades-long commitment to furthering the art of talent management. What sets Talent Solutions TAPFIN apart from its MSP brethren is its focus on “talent sustainability,” a concept that the Future of Work Exchange has trailblazed for several years. In a candidate-centric, talent-oriented business arena in which deep skillsets are table stakes, Talent Solutions TAPFIN’s delivery of “net-zero” strategies, ecosystem enablement, and self-sustaining sources of top-tier talent (via programs like direct sourcing and digital staffing) are must-haves in today’s post-pandemic world.
Pontoon
Although the MSP model has long been services-oriented, the technological realm should never be out of reach for these solutions given the Future of Work-led corporate market we work (and live) in today. Pontoon, part of the Adecco Group, is the rare MSP that places technology at the core of its principal offerings. Pontoon is known for its digitally-centric slew of managed services, RPO solutions (called “RXO” to reflect an experience-driven offering that is one of the strongest recruitment-led offerings in the MSP arena), and services procurement tools. And the solution backs up its total talent messaging with robust delivery models that blend direct sourcing, recruitment augmentation, and offerings that dynamically align contingent workforce and permanent hiring strategies.
Guidant Global
Guidant Global, part of the Impellam Group, is an end-to-end workforce solutions provider that has, for many years, driven excellence across the spectrum of contingent and traditional talent management via its reliance on a multifaceted array of services, tools, and unique strategic approaches. Guidant Global was an early pioneer in direct sourcing, owing its success to an elegance across its recruitment-led offerings, commitment to enhancing client brands, and true workforce scalability. In today’s frenetic, globalized, and Future of Work-led enterprise arena, Guidant continues to lead with powerful services procurement and SOW management solutions (one of the strongest in the MSP market), a commanding arrangement of contingent workforce solutions, a strong commitment to the candidate experience, and analytics-led total talent management offerings that effectively bridge the gap between spend management and people management.
Stay tuned for the next article in our feature series on the workforce technology revolution.
