Ardent Partners and Future of Work Exchange (FOWX) conduct a variety of workplace and Future of Work research. In this new series, we’re taking a deep dive into a chart from a recent research effort and providing analysis to bring you the latest technology trends impacting today’s workforce.
This week, we’re looking at how enterprises plan to invest in capabilities over the next 12 months to improve and enhance the candidate experience. In today’s competitive talent market, the candidate experience has become more than just a recruitment best practice — it is a core component of employer branding, talent attraction, and retention strategies.
According to recent Ardent Partners and Future of Work Exchange (FOWX) research, organizations are prioritizing the following improvements and enhancements toward the candidate experience: creating greater personalization of the candidate journey (71%), developing more flexible interview experiences (68%), showcasing company culture and workplace environments (67%), tracking and implementing candidate Net Promoter Scores (NPS) (59%), and expanding feedback channels and candidate surveys (59%). Together, these initiatives form a comprehensive plan to create a more engaging, responsive, and transparent candidate journey.
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