Did you miss Ardent Partners’ recent FOWX podcast, A Conversation With Mark Harris, VP, Head of Product Marketing for SAP Fieldglass, that delivered a spirited discussion on the state of the extended workforce, how AI is powering next-generation hiring, the reality of total talent management, and much more?
In this two-part article series, we highlight the major discussion points and a link to the full event.
For decades, procurement and workforce management operated in an environment defined by predictability. Global stability allowed enterprises to optimize for efficiency, streamline supply chains, and assume that business continuity was a given. Those days are gone. Over the past five years, the landscape has shifted dramatically, reshaping not only how companies source goods and services but also how they approach labor.
The contingent workforce market sits at the center of this transformation. The disruptions of the pandemic, geopolitical tensions, and a changing demographic landscape have converged to make external labor a board-level priority. Organizations can no longer afford to treat contingent labor as a secondary or transactional function. Instead, it has become a key lever for cost control, flexibility, and innovation.
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