Healthcare has always been one of the most essential parts of the workforce, but the way health systems manage talent is changing rapidly. For years, workforce management often centered on a straightforward objective: fill an open position. Today, that approach is no longer sufficient. Health systems are increasingly focused on understanding the workforce they have, identifying where additional talent is needed, and determining how to deploy people at the right time and cost. During a recent Future of Work Exchange (FOWX) Podcast, David Durbin, President of Trio Workforce Solutions, spoke about the state of the healthcare workforce, the ever-present challenge of “friction,” the impact of AI on talent acquisition, and more.
Friction Defines Healthcare Workforce Management
One word captures the current state of healthcare workforce management: friction. Durbin said that friction exists throughout the ecosystem, from clinicians seeking opportunities and health systems attempting to fill critical roles to agencies supporting healthcare talent.
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