close

Christopher J. Dwyer

Another Potential COVID Wave Should Permanently End Hybrid Work Hesitation

I know, I know; we don’t want to hear it, especially after so many restrictions were loosened over the past several weeks. The more transmissible Omicron subvariant, called BA.2, has been causing a bit of havoc in China, the UK, and other areas that had (even recently) experienced a dramatic down-tick in virus caseloads over the past month or two.

The hard truth here is that, by utilizing wastewater analysis, we can detect increased COVID caseloads before they actually occur…and, as reported in The Wall Street Journal, things aren’t looking so rosy for the United States regarding another Omicron wave.

“The last few days have been a little worrisome,” Larry Madoff, medical director of the bureau of infectious disease and laboratory sciences at the Massachusetts Department of Public Health, said late last week. “It certainly bears careful watching.”

Wastewater sampling here and at hundreds of sites nationwide is once more drawing closer scrutiny from epidemiologists worried the spread of what appears to be a yet-more-contagious version of Omicron, known as BA.2, and rising cases in Europe could soon spoil the latest U.S. recovery. The number of wastewater sites indicating virus increases on a Centers for Disease Control and Prevention dashboard has risen in recent weeks, though the majority of sites still show declining levels.

In Boston and beyond, these systems during the Omicron wave helped quickly detect virus-concentration surges, declines and circulating variants, often before testing and case data. Health authorities believe it will become an increasingly important early-warning tool that can help guide public messaging and other responses, like marshaling resources to surging areas.”

There’s a lot to unpack there: the data shows declining levels, however, there’s more than enough concern to believe that rising cases across the pond predict the same here in America (historically, what happens in the UK is a crystal ball of what will occur in the United States three weeks or so later). “Still, the bottom line is that BA.2 is chiefly dangerous to those people who are not well-protected against the Omicron variant already. If you can’t be personally well-protected, then it is also important to be surrounded by large numbers of people who are. You need to evaluate local protective levels as well as personal immunity and decide on the precautions you want to be taking,” says Dr. John Skylar in his latest “COVID Transmissions” article, which is a must read.

Google and Apple are planning a return to the office early next month (in hybrid form, at least). Dozens of Fortune 500 organizations are doing the same. And then there’s Goldman Sachs, whose CEO David Solomon last year called remote work an “aberration” that needed “to be corrected as quickly as possible.”

I completely understand that business leaders crave normalcy (whatever that is today) and desire some form of in-person collaboration between themselves and their workforce, their workers and each other, etc. However, aren’t we past the back-and-forth now? Haven’t we reached a point when we can firmly say that remote and hybrid work are not only beneficial, productive, and flexible models, but should also be permanent fixtures of the contemporary enterprise?

There are millions of workers that cannot perform their jobs remotely and we need to respect that. However, there are millions more that can, and can do so effectively. We’ve gone through two years of this, particularly the discourse around return-to-office planning, whether it’s actually safe to do so, and how the workforce will react to a switch back to operating in-person.

Solomon said that remote work “is not ideal for us, and it’s not a new normal” at a finance industry conference in February 2021. What Solomon obviously has wrong here is that remote and hybrid work is the new normal, and, any conversations regarding full return-to-office plans are going to be spoiled by a virus that has not yet reached an endemic state. It would be foolhardy, and, to be honest, embarrassing, to mandate workers to return to the office five days a week (as Solomon recently mandated) and then have to re-pivot back to a hybrid model due to a rise in BA.2 cases.

We’re just so past these discussions by now and any CEO, executive leader, etc. that believes returning to the office five days a week is the best path forward is making an absolute miscalculation. The workforce wants to operate remotely. Top-tier candidates crave flexibility and the agility that are ingrained in remote and hybrid work. The Great Resignation, may we reiterate, is happening because workers are leaving jobs that don’t offer these flexible options. In a hyper-competitive, increasingly-globalized, tech-focused candidate market, do business leaders really want to miss out on talent because of their archaic, ignorant thinking?

We don’t know if the Omicron subvariant will cause a similar wave to what we experienced as a country from the 2021 holidays up until just a few weeks ago. What we do know is that even the slightest threat of another surge right now should be a wake-up call that any hesitation around hybrid work should be silenced…permanently.

read more

Reimagining Services Procurement (Upcoming Webinar)

The professional services market is estimated to encompass upwards of $5 trillion annually and only shows signs of increasing as global enterprises continue to integrate project-based work into their overall scope of operations.

External services are often considered a linchpin to organizational success. Businesses frequently require specialized and unique support that necessitates the sourcing of a wide range of professionally delivered services and SOW-based labor, the vast majority of which are often purchased and managed situationally. Ardent Partners and Future of Work Exchange (FOWX) estimates that as little as 30% or less of business services spend is actually and actively accounted for in foundational enterprise planning, budgeting, and forecasting, which elicits two critical questions: 1) how can organizations possibly be confident that they are achieving the best value on this expenditure? and 2) why has it been so hard for MSP programs to gain traction in facilitating SOW-based services/labor when their infrastructure would seem to be so ideally adaptable to the underlying problem statement?

Those services procurement programs which are anchored in a bolder vision from the outset (beyond cost savings) are much more likely to be sustainably successful because they are designed from the point of view of the business and not through the narrower prism of a buy-to-pay lens. The services procurement paradigm of a decade ago, when MSPs started to see the revenue potential in this area, is long gone. Today’s services procurement paradigm needs to follow a much more progressive pattern, one that is founded on “how work gets done” rather than “how we can structure the sourcing activity to reduce the prices paid?”

I’m incredibly excited to join Sarah-Jayne (SJ) Aldridge (Senior Director Services, European Sourcing, Visa) and Paul Vincent, EVP and Head of the Global Services Procurement Practice at Randstad Sourceright, for an exclusive webcast on Tuesday, March 29 at 11am ET (one week from today!); the event will feature a Q&A panel discussion to learn what is really required for services procurement success and how managed services programs (MSPs) can be oriented to deliver these requirements.

Click here or on the image below to save your spot for next week’s event. Hope to see you there!

read more

Agile…Like A FOWX

That handsome man above turns six years old today. His name is Lincoln, and my family and I rescued him from a kill shelter in Mississippi in the summer of 2016. Nearly everyone that sees him for the first time remarks that he resembles a fox; his wild mix of pit bull, golden retriever, chow-chow, and border collie (confirmed via “doggie DNA” test!) resulted in the fox-like features.

Before the Future of Work Exchange launched in July 2021, its top-secret code-name in the Ardent Partners offices was “FOWX” as it went through months and months of development before we went live. Naturally, as we launched the site and its research arm, the “FOWX” vernacular made it into daily conversations with our gracious sponsors, the workforce management solutions industry, and, of course, the HR, procurement, talent acquisition, IT, and other business leaders that read this site every day.

So, making the transition back to our boy Lincoln and the wild animal he resembles: the dominant fox species (the common red fox) is currently living and thriving on all continents minus Antarctica due to their incredible adaptability, amazing flexibility, instinctive intelligence, and advantageous speed. They live and thrive in urban environments, rural areas, and rough terrain all across the world. From a 1998 Deseret article:

“Both the growing numbers of the foxes and their assurance in the presence of humans are signs of a remarkable ecological success story of global dimensions. In an age when so many wild species are under threat, their populations dwindling and their futures insecure, the red fox is thriving like few other wild predators. In fact, biologists say, it has become the most widely distributed wild meat-eating mammal on Earth, thanks to an evolutionary heritage that has enabled it to adapt superbly to the presence and activities of people.”

Let’s re-read those characteristics: adaptability, flexibility, intelligence, and speed. Sound like the hallmarks of an agile enterprise, doesn’t it? It seems like kismet that our beloved Future of Work Exchange’s acronym (FOWX), its cute logo, and the animal it was based on all revolve around the concept of agility (not to mention that fact that my sweet Lincoln resembles a fox). Agility has become the foundation of the Future of Work, and rightfully so:

  • Businesses were essentially forced to be adaptable over the past two years given the shift towards more remote- and hybrid-based work, changes in safety and health standards, and renewed focus on DE&I, empathy, and other non-technological aspects of talent and work.
  • Intelligence is at the center of all talent- and work-related strategies, as businesses leverage data and information to execute more strategic workforce planning, optimize how work is done, and continue to prepare the business arena’s continued evolution in the months to come.
  • “Flexibility” has become the literal nexus of the Future of Work, with workers craving flexible work options, leaders becoming more flexible in how they manage their staff, and flexible work models becoming the ideal means to get work done in a revolutionary world of talent, technology, and business transformation.
  • The relative “speed” of an organization in its response to real-world challenges and pressures (and let’s be honest: there’s been a bunch over the past couple of years, right?) contributes to how truly dynamic the enterprise can be during these transformative times.

What’s in a name? FOWX or fox…it’s all about agility and just how dynamic, flexible, and adaptive a business can be in 2022 and beyond.

read more

The Future of Work Needs More Humanity

I remember speaking with a Fortune 500 executive sometime around April 2020 during those scary, early days of the COVID-19 pandemic. We chatted about her staff, the quick move to getting more of the workforce into remote environments, and the uncertain future ahead. What struck me most about the conversation, however, wasn’t the strategic approaches towards managing during uncertain times…it was her attitude.

“All I want my team to know is that I am here for them. The rest of the leadership team is also ready to support them as we go through this period together. Whatever they need from us, be it time with family, more flexibility…whatever struggles they may encounter, we will help them get through that.”

Some leaders are naturally gifted with empathy; those executives were the ones that successfully led their teams through the most tumultuous business period since The Great Recession of 2008-2009. Effective leadership over the past two years has involved shouldering a mental health load of numerous colleagues, when execs played the role of counselor and confidante to those workers that needed support. As times became better and as businesses moved more towards a “living with the virus” mentality, business leaders found that long-term empathy could be emotionally draining, considering that there were hundreds of other tasks and responsibilities that required their energy in an increasingly-globalized and complex enterprise landscape.

That doesn’t mean that empathy goes out the window, though. We’ve come too far to see a natural and beneficial by-product of the past two years lost in the newfound optimism that declining COVID caseloads and fewer restrictions brought about as of late. It does mean this, though: the Future of Work not only needs more humanity, it requires human-led tenets to underpin how work gets done.

The downside to empathetic leadership is that executives feel what their workers feel, and when too many instances of on-demand support pop up, these leaders risk burnout. A psychologist I spoke with told me this: “Experiencing empathy in the workplace is by far a positive development, however, just as we as ordinary people can become overwhelmed with a range of emotions by supporting others, this too can occur in the business arena. As leaders start to see their operations shift a little bit with encouraging conditions, they can still offer “modes” of empathetic support without it becoming a central focus of their overall leadership strategy.”

This is where the “human element” enters the picture. Today’s business leaders don’t have to wrap every one of their approaches in a sheen of empathy, they just need to integrate more humanity into how they manage and structure their workforce, as well as how the overall enterprise gets work done. This transformative strategy towards leadership requires a bit of “reimagination” and a dedication to emotions and being purposeful with those emotions.

The backdrop to The Great Resignation is a “Talent Revolution” in which millions of workers are voluntarily quitting their jobs due to the multi-faceted desire for more: more purpose, more career advancement, more work-life integration, and yes, more empathy and compassion. Leaders sit in an interesting position at this point in 2022; they have been drained of that empathy and are facing burnout along with their short-staffed workforce. The best strategy, after two years of balancing emotions and operations, is to understand that the wide spectrum of next-generation leadership begins with understanding the perspectives of workers, feeling what they feel, and using that knowledge to guide decisions and support.

What is needed now is an integration of humanity and work optimization, bringing together the emotional elements that define great leadership and an inclusive, positive workplace culture. Compassion and empathy are the cornerstones of the human-led elements of the Future of Work movement, and, if leaders can adapt to changing times and shift their thinking to include these attributes in how they manage, they will not only curb the negative ramifications of The Great Resignation, but will also ensure that their workforce remains engaged.

[Stay tuned to The Future of Work Exchange for additional coverage of the evolution of business leadership, including a feature next week that will discuss the impact of “conscious leadership.”]

read more

The Future of Work Exchange Podcast, Episode 613: A Conversation with Sunil Bagai, CEO of Prosperix

This week’s Future of Work Exchange Podcast, sponsored by PRO Unlimited, features a conversation with Sunil Bagai, CEO of Prosperix. Sunil and I discuss the evolution of Vendor Management System (VMS) technology, how the “network effect” can impact the Future of Work, the continued growth of direct sourcing, and more.

Tune into Episode 613 of The Future of Work Exchange Podcast below, or subscribe on Apple Music, Spotify, Stitcher, or iHeartRadio.

read more

The Role of Talent Marketplaces in the Future of Work

Ardent Partners and Future of Work Exchange research finds that nearly 80% of leading organizations are currently leveraging digital staffing channels and talent marketplaces to fuel their talent acquisition strategies. And in today’s hyper-competitive, Great Resignation-led labor market, enterprises require on-demand solutions that not only align with their talent-based needs, but also support greater extended workforce management processes, operations, and programs.

Last month, the Future of Work Exchange partnered with Bluecrew for an exclusive webcast focused on the role and impact of talent marketplaces and digital staffing within the Future of Work movement. If you missed the event, now’s your chance to check it out:

read more

Consumerization Will Continue to Shape the Future of Work

This past weekend, my family and I had the opportunity to watch the new Pixar movie, Turning Red, in the comfort of our own home instead of in a crowded movie theater. Now, I know this isn’t a unique scenario, as many facets of film have been changed in the wake of the COVID-19 pandemic. Disney+ has been a forerunner of the “the premiere is my home” line of blockbuster films over the past two years (in fact, one vivid early pandemic memory I have is rewatching Onward over and over again with my kids during those early lockdown weeks), allowing its users to access new feature films on-demand and from the comforts of the living room.

Other major films, such as The Matrix Resurrections, Black Widow, and Dune, proved that the pandemic also accelerated specific elements of consumerization, mainly the concept of on-demand and digital access to entertainment. We can all remember, as well, vying for coveted Peapod and Instacart delivery slots in the spring of 2020, which was a critical element of consumerization borne from necessity: the age of social distancing meant that many of us would rather pay a slight premium for doorstep delivery of our normal groceries instead of traversing to stores in a pre-vaccine, pandemic-led world.

The very concept of “consumerization in business” is not a new idea; for the past several years, business professionals have desired the same style and accessibility of tools, technology, and applications both in a working environment and as consumers. There was a speed in which e-commerce ran that, for many years, left enterprise technology woefully behind in terms of operating capacity. The move to the cloud, combined with a digital transformation renaissance, has changed that. Consumerization has firmly entrenched itself into the most critical tenets of the Future of Work movement.

In light of and because of the pandemic’s acceleration implications, business leaders expect the speed of the consumer in how they operate the inner-workings of the enterprise. Talent should be engaged and sourced within hours, not days or weeks. Project visibility needs to be extracted in real-time. Budgets and financial data should be proactively garnered, not requested. There is a “fluidity” that we take for granted as consumers: we buy items on Amazon with just a click, we order pizza for delivery in less than a minute’s time, and we can schedule a taxi ride just as quickly.

The consistent rate of innovation and transformation within the consumer world of technology has been creeping into the business arena; all the pandemic did was firmly push it into the fray. Two items stand out (amongst many) in this discussion, leading businesses to focus on these attributes of how they blend a consumerized culture with evolving technology.

Self-service configuration and the journey behind the UX.

Technology serves many, many purposes for the average business, however, at its entry point, it serves only one: that of the person using it. Automation in the world of the consumer must be fast, self-serving, and have a purpose; if it wasn’t, the average person would not utilize their mobile devices for the vast, vast majority of his or her daily processes (communications, content, commerce, entertainment, social networking, business networking, etc.). And so it must be for the business realm: enterprise technology needs to be applicable and accessible to all of its users while also supporting the “journey” (or purpose) within its overall user experience.

Every user must complete a specific task while leveraging an enterprise system. With this in mind, the consumerized aspects of today’s business technology should herald an overall UX that aligns with that “journey,” enabling professionals to harness the power of innovation at their very fingertips. In the same vein, the ability to mold technology into a more agile offering (something we’re absolutely experiencing in the world of workforce management automation) that is tailored to an individual user’s needs, wants, and preferences is what will help the typical enterprise in 2022 navigate not only the complexities of digital transformation, but truly thrive through innovation.

UX and self-service configuration are inherently linked, of course, with the two attributes of technology continuing to be optimized to benefit the user, the customer, the supplier, the partner, the hiring manager, etc.

Consumerization has, for several years now, danced with the business arena. Today, it’s not a matter of when this concept will shape the Future of Work, but rather, to what extent.

read more

Two Years Later…

In some regards, it feels like it was just yesterday. To some of us, it feels like forever ago. On March 11, 2020, the World Health Organization declared the COVID-19 pandemic and began what was (and continues to be) a tumultuous disruption on all things related to both our personal and professional lives.

Do you remember that week? I’m sure you do. The rampant confusion, the anxiety, and the uncertainty? Do you recall the moment it “hit” for you? Was it that week, or was it when your company instituted an immediate work-from-home policy? Was it the moment that your kids were forced to stay home from school?

We all have our own stark reminders and memories of the earliest days of the pandemic. I remember picking up my son’s ride-on truck at a local fix-it shop; the owner, a retired industrial mechanic, asked me to keep a distance and had a surgical mask in his fleece pocket. “I’m closing down the shop for at least the next 30 days,” he told me as I was leaving.

There was a haze over our family that Friday, when the country began to panic-buy items at stores (we certainly remember this, right?). My wife and mother-in-law went to our local Target and came back with $400 in various household staples. The moment it really sunk in, however, was reacting to a robocall from the town’s school superintendent, who stated that the following week’s classes were canceled in lieu of the emerging health crisis. It was only a matter of days before my kids began their first days of remote learning, not to return to a classroom for nearly nine months. And it was only a little a month from then when my uncle, a person whom is ingrained in many of my childhood memories, succumbed to COVID in April 2020. I look back, too, on the day of his funeral, an overcast morning in which limited members of my family would be masked and several feet apart around his grave site, something I know so many of you experienced, as well.

No matter where you were on March 11, 2020, there is no doubt that the pandemic touched your life in some profound manner. When we look back on two years of disruption, transformation, uncertainty, and trauma, there are various ways that we, as humans, have been changed. I’ve often said (many times on the Future of Work Exchange Podcast), that it’s incredibly tough to point to a “silver lining” during a pandemic that has killed over 6 million people across the world. I’d rather think of it this way: we were forced into change, both personally and professionally, and from that, our world was transformed. Think about how many facets of everyday work life have been altered; think of the Future of Work tenets that were rapidly accelerated over the past two years:

  • Diversity, equity, and inclusion (DE&I) becoming the preeminent, non-technological components of the Future of Work coming to bear.
  • Remote and hybrid workplaces not only serving as lifelines for business continuity, but dramatically transforming the way enterprises think about how they get work done.
  • The extended workforce not only rising in size and prominence, but also in strategic value: 82% of businesses in Future of Work Exchange research stated that the non-employee workforce served as a means of flexibility and agility during the most trying times of the past two years.
  • The criticality of “flexibility” in all of its forms permeating throughout the symbiotic world of talent and work.
  • The rise of empathy-led leadership and business leaders integrating more “human” elements into how they manage their workforce.
  • More emphasis on the overall experiences of both candidates and hiring managers as they traverse both a “Great Resignation” and a “Talent Revolution.”
  • The continued importance of digital transformation, especially as the events of 2020 forced businesses to operate without traditional in-person processes in place.
  • “Recruit from anywhere” becoming a viable, trusted, and powerful way for businesses to leverage talent marketplaces, digital staffing, direct sourcing, and enhanced candidate outreach to find, engage, and source top-tier talent.
  • Direct sourcing emerging as perhaps the most innovative, talent-led strategy within the talent acquisition spectrum.
  • Purposeful work becoming a foundation of how workers and professionals plan the next steps of their careers.

In totality, the past two years have been a time of trauma, disruption, and loss. They’ve also sparked a revolution of talent, a reimagining of how work gets done, and new applications for technology and innovation.

read more

Moving from Direct Sourcing 1.0 to Direct Sourcing 2.0

Direct sourcing has dominated discussions around talent, work, and staffing for the past few years because, when executed well, it can deliver incredible value to the greater organization through hard benefits (such as cost savings and a quicker average time-to-fill rate) and soft benefits (greater talent quality, better engagement with highly-skilled candidates, etc.).

As the overall labor market evolves in the wake of rising worker resignations, smart businesses will prioritize the need for deeper assessment and validation of skillsets and place a greater emphasis on the candidate and hiring manager experience. The starting point for most will be to build on their existing direct sourcing capabilities and work to develop Direct Sourcing 2.0 capabilities, such as:

  • Leverage digital recruiting processes to engage and communicate with candidates. Recruitment marketing has been a key tool for talent acquisition teams that target both active and passive candidates with specific messaging regarding open positions. Digital recruitment marketing leverages this same thinking but also invites active and passive candidates to join branded portals (and talent pools) by crafting distinctive communications that speak to career paths, worker values, desired cultures, etc.
  • Harness the power of AI to more effectively validate candidates’ skill, expertise, fit, and overall alignment. Candidate assessment can be enhanced and improved by adding AI capabilities into the mix. Managers simply do not have the time, resources, or energy (especially in today’s frenetic market) to deal with a “bad hire.” Virtual recruiting has made skills validation more difficult and candidate fraud more commonplace. AI-led direct sourcing tools can augment the way that enterprises gain peace of mind over who and how they engage candidates before hiring.
  • Nurture talent pool candidates with next-generation strategies that take into account timing, trust, and mobile-enabled messaging. Sometimes it is not just how frequently hiring managers communicate with their talent pool candidates, but when they do so that can make a world of difference in the ability to “close” a candidate. Talent nurturing within Direct Sourcing 2.0 programs entails more advanced approaches including text-first messaging, better and deeper communication with candidates, and outreach that can build trust between employer and worker.
  • Scale direct sourcing to become a repeatable set of processes that can drive value across the full enterprise. Direct sourcing programs typically start small, with a specific segment of worker categories before expanding into other critical areas of the enterprise. Direct Sourcing 2.0 is the culmination of expansive, innovative strategies and solutions that can take direct sourcing to the next level by increasing the number of high-impact, talent-based positions that fall under the scope of the program.

The path to Direct Sourcing 2.0 is also rooted in the idea that data should drive talent-led decision-making. Most next-generation direct sourcing programs leverage AI-driven functionality to enable a more robust picture of available skillsets, improve the matching of available skills with open positions and project requirements, streamline the assessment of candidate skills and expertise, and enhance worker intelligence. The majority of businesses see AI and advanced analytics as a catalyst for Direct Sourcing 2.0 over the next two years.

Ardent Partners and the Future of Work Exchange make the case that an employer’s brand can be a catalyst for talent transformation because it can be used to attract talent and maintain an allure as non-FTE workers shift in and out of enterprise projects. Direct Sourcing 2.0 builds on brand concepts and pushes them to a higher level by using AI and analytics on candidate data to improve messaging, increase support for diversity initiatives, and gain a clearer picture of the worker expertise available in today’s transformative labor market.

read more

The New “MSP Solution Advisor” Report: The Link Between MSPs and the Future of Work

If you missed last week’s announcement, Ardent Partners and the Future of Work Exchange were excited to reveal the publication of its 2022 MSP Solution Advisor report. Ardent and the Exchange have covered the core areas of the workforce solutions market over the past several years, publishing deep assessments of the Managed Service Provider (MSP), Vendor Management System (VMS), direct sourcing, digital staffing, and talent marketplace technology arenas.

Our Technology Advisor and Solution Advisor research studies fulfill several key objectives: provide a deep evaluation of the market’s leading technology platforms and solution providers, help procurement/HR/talent acquisition executives better understand the current offerings across the industry, unveil a deep framework of core differentiators and strengths across these complex solutions, and, enable business leaders with the proper insights and intelligence to guide them on their solution selection journeys.

As I wrote recently, the MSP model has a pivotal place within the Future of Work movement:

“The Future of Work demands that business operations be dynamic, repeatable, and scalable. And, to boot, nearly half of the total global workforce is considered “extended” or “agile” in some manner. For service-oriented solutions like MSPs, the question becomes, “How does this model fit into the Future of Work movement?”

The answer is actually quite simple: an evolved model that blends traditional managed services with technological overlays for various “pieces” of the extended workforce lifecycle, combined with key integrations and partnerships with innovative platforms that address niche areas of talent engagement and talent acquisition.”

With major shifts in the enterprise workforce management arena over the past decade, MSPs have had to update and enhance their core value propositions to match the dramatic change happening within the total world of talent and work. The result is that today MSPs are more agile than they have ever been, with many providers in the market offering their own unique technology stacks from which client organizations can develop deep direct sourcing programs, digital staffing accessibility, enhanced management of services and SOW-based labor, and, most importantly, building an innovative bridge to the Future of Work.

The 2022 MSP Solution Advisor not only highlights the core service-based offerings of 11 major providers, but also details how their solutions drive progressive value across a series of modern workforce management approaches, including agile talent acquisition, total workforce (or talent) management, diversity and inclusion initiatives, and enhanced talent advisory and consulting services. This industry guidebook will serve as the definitive guide for businesses seeking new insights on the mature MSP solutions market, allow them access to the necessary information to guide solution selection journeys, and enable contingent workforce program leaders to better understand how each MSP offering differentiates itself from the competition.

read more
1 25 26 27 28 29 44
Page 27 of 44