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skills-based hiring

Dennis Rodman And The 1998 Chicago Bulls’ Talent MasterClass

I’m very bullish on what are considered the greatest sports documentaries of all time. Within the realm of basketball, hands down, it’s The Last Dance. Personal bias context: the series premiered during those scary early pandemic days, so it has a special place in my heart. Personal bias context, part two: I was an unabashed 1992 Dream Team fanatic.

Upon rewatching the documentary over the past few weeks, I learned this: The Last Dance is just as much a 10-part talent acquisition masterclass as it is an in-depth overview of the Michael Jordan/Chicago Bulls destiny.

Yeah, it has it all: the Bulls drafting MJ to combat the back-to-back Celtics and Pistons dynasties to the first three-peat to MJ’s retirement to the second three-peat (with the Dream Team stuff thrown in, too!). But, what’s truly incredible (speaking from the perspective of someone with 20 years in our industry) is the sheer masterpiece of roster-building by Jerry Krause, Phil Jackson, and the Bulls brass…

…especially the pickup of Dennis Rodman, who may very well be the greatest case study in talent strategy ever captured on film.

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To continue providing valuable insights and resources on the future of work and extended workforce management, we’re transitioning our site to a paid subscription model. While some posts will remain free, subscribing will grant you exclusive access to in-depth analysis, market research, expert interviews, and actionable strategies that will help improve your business. Solution providers and practitioners are invited to join today and gain a competitive edge by tracking the industry’s important innovations, emerging trends, and best practices.

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The Future of Work 2026

It’s that weird time at the end of December. We’re all full of extra desserts and treats, no one truly knows what day it is, the kids are on school vacation, and the business emails are piling up. To bring you back into the Future of Work spirit, we’re excited to share an on-demand edition of our annual Future of Work outlook webcast. This year, we were joined by Opptly’s Lori Hock, Beeline’s Doug Leeby, AMS’ Orli Becker, and Airswift’s Janette Marx to chat all things 2025 and look ahead to 2026. Direct sourcing, AI, talent tech, extended workforce management, skills-based hiring, etc…so many topics, so many insights.

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On-Demand Webinar: The State of AI in Talent Technology

A few weeks ago, I was joined by an incredible panel of industry experts for a fascinating look at the state of artificial intelligence in talent technology. Opptly’s Lori Hock, Beeline’s Craig Coe, and AMS’s Orli Becker highlighted a spirited discussion on the wide-ranging impact of AI in direct sourcing, skills-based hiring, extended workforce management, and talent acquisition. Check out an on-demand replay of the event below.

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Skills-Based Capabilities Redefine Talent Strategies, Part Two

Ardent Partners and Future of Work Exchange (FOWX) conduct a variety of workplace and Future of Work research. In this new series, we’re taking a deep dive into a chart from a recent research effort and providing analysis to bring you the latest technology trends impacting today’s workforce.

This week, in part two of a two-part series, we continue examining how enterprises across industries are reimagining talent strategies, initiating a transformational shift toward skills-based hiring. As organizations prioritize workforce agility and long-term resilience, they are investing in technological capabilities that can operationalize this approach at scale.

Last week, we focused on the leading capabilities on our chart (see below) that enterprises plan to implement over the next 18 months to accelerate a skills-based hiring initiative.  This week, we’re exploring emerging capabilities (6 through 10 in the chart) that have significant value in supporting skills-based hiring strategies. Those capabilities reinforce the aspects of rigor, consistency, and fairness when hiring within a skills-based environment, and include: structured interviews (55%), skills assessments (51%), bias reduction and fairness initiatives (49%), practical exercises and work samples (49%), and competency frameworks (48%). Together, these elements form the backbone of a more objective, inclusive, and performance-driven approach to talent acquisition and development.

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Introducing a New Subscription Model

To continue providing valuable insights and resources on the future of work and extended workforce management, we’re transitioning our site to a paid subscription model. While some posts will remain free, subscribing will grant you exclusive access to in-depth analysis, market research, expert interviews, and actionable strategies that will help improve your business. Solution providers and practitioners are invited to join today and gain a competitive edge by tracking the industry’s important innovations, emerging trends, and best practices.

Click here to learn more.

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Skills-Based Capabilities Redefine Talent Strategies, Part One

Ardent Partners and Future of Work Exchange (FOWX) conduct a variety of workplace and Future of Work research. In this new series, we’re taking a deep dive into a chart from a recent research effort and providing analysis to bring you the latest technology trends impacting today’s workforce.

This week, in part one of a two-part series, we’re looking at how enterprises across industries are reimagining talent strategies, initiating a transformational shift toward skills-based hiring. As organizations prioritize workforce agility and long-term resilience, they are investing in technological capabilities that can operationalize this approach at scale.

According to recent Ardent Partners and Future of Work Exchange (FOWX) research, a growing number of enterprises plan to implement a suite of capabilities within the next 18 months to support and strengthen skills-based hiring strategies. In part one of a two-part series, we’ll explore the most prominent capabilities, followed by those gaining stronger visibility. The data reveals the most prominent are data-driven decision-making (77%), job analysis and skill identification (67%), skill-based resumes and applications (62%), continuous learning and development (57%), and role-specific simulations, all of which are poised to redefine how enterprises attract, evaluate, and develop talent.

The rest of this article is available by subscription only.

Introducing a New Subscription Model

To continue providing valuable insights and resources on the future of work and extended workforce management, we’re transitioning our site to a paid subscription model. While some posts will remain free, subscribing will grant you exclusive access to in-depth analysis, market research, expert interviews, and actionable strategies that will help improve your business. Solution providers and practitioners are invited to join today and gain a competitive edge by tracking the industry’s important innovations, emerging trends, and best practices.

Click here to learn more.

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The AI Revolution: GenAI’s Impact On The Future of Work

Generative AI (“GenAI”) is reshaping the landscape of talent acquisition and contingent workforce management, unlocking new efficiencies, smarter decision-making, and improved interactions across the hiring ecosystem. As this technology continues to evolve, it promises to fundamentally redefine how businesses source, oversee, assess, and report on both traditional employees and external talent, driving innovation at every stage of workforce strategy.

Ardent Partners and the Future of Work Exchange, in collaboration with global workforce solution provider Magnit, are thrilled to introduce a groundbreaking eBook that explores the transformative role of AI—particularly GenAI —in reshaping talent management and workforce strategies.

This resource dives into how organizations can harness AI-driven insights, automation, and skills-based hiring to optimize talent acquisition, workforce agility, and operational efficiency. From streamlining hiring processes to enhancing decision-making and workforce planning, GenAI is set to revolutionize how businesses attract, manage, and engage top talent in an increasingly dynamic world of work. Click here to download the new study, and, check out an exclusive excerpt below:

Companies are using generative AI to better manage their workforce and respond to changing job market conditions. The technology analyzes large amounts of employee and workforce data to provide insights that help with hiring, retention, and development. Here are key ways organizations are using AI for workforce management:

  • Predicting employee turnover. Generative AI can identify which employees are likely to quit before traditional warning signs appear. The system analyzes employee data alongside current market salary information to spot patterns that typically lead to resignations. It then suggests specific actions managers can take to retain valuable employees, such as adjusting compensation or addressing engagement issues. Generative AI, through its application within MSP and VMS solutions, can also leverage its functionality to apply this predictive scope to contingent workers.
  • Improving performance reviews. Instead of using outdated annual reviews with fixed criteria, generative AI enables continuous performance monitoring that considers the complexity of each project and current market standards. The technology analyzes both measurable results and communication patterns to provide more complete feedback that helps employees improve while advancing their careers (and also helping to identify skills gaps and opportunities for reskilling/upskilling).
  • Creating better interview questions. Generative AI helps hiring teams develop interview questions that thoroughly assess candidates’ abilities. The system creates customized questions for each role that test technical skills, problem-solving abilities, and cultural fit. This leads to more effective interviews that better predict job success.
  • Customized training programs. Since organizations cannot always find perfect candidates in the job market, generative AI helps create personalized training plans for existing employees and contingent workers. By analyzing individual performance data, skill gaps, and market trends, the technology designs specific learning paths that help workers develop new abilities while meeting the company’s changing needs.

Download the new research eBook here.

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The Future of Work Will Be Centered Around “Skills Tribes”

If you’re an HR, talent acquisition, or workforce management leader, you’ll never again be able to escape the word “skills.” This is not an extreme thought leadership concept, nor is it one of those Future-Of-Work-Exchange-Hypes-An-Idea aspects of our industry…it’s just the hard truth of being an executive leader in 2025.

Skills are the lifeblood of the contemporary organization. It’s so true. Innovation, competition, progression, evolution, success, revenue, sales, business development…name one other corporate attribute that is linked to all of these?

Right…it’s all skills.

Furthermore, let’s discuss the hyper-relevant, top-of-mind strategies that are dominating the HR, extended workforce, talent acquisition, and recruitment arenas. Which concept stands out above all of the others?

Right…skills-based hiring.

According to Ardent Partners and Future of Work Exchange research, over the past 18 months, nearly 75% of organizations have prioritized skills in how they recruit and hire both traditional, full-time talent and contingent labor.

Skills-based hiring is revolutionizing how organizations acquire talent, shifting the focus from traditional credentials to demonstrated capabilities.

The rest of this article is available by subscription only.

Introducing a New Subscription Model

To continue providing valuable insights and resources on the Future of Work and extended workforce management, we’re transitioning our site to a paid subscription model. While some posts will remain free, subscribing will grant you exclusive access to in-depth analysis, market research, expert interviews, and actionable strategies that will help improve your business. Solution providers and practitioners are invited to join today and gain a competitive edge by tracking the industry’s important innovations, emerging trends, and best practices.

Click here to learn more.

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The Future of Work Exchange Podcast, Episode 803: A Conversation with Matthew Rodger, Chief Growth and Commercial Officer at AMS

The return of the Future of Work Exchange Podcast features a spirited discussion with AMS’ Chief Growth and Commercial Officer, Matthew Rodger. Matthew and I chat about the future of extended workforce management, the impact of AI on talent acquisition, and why contingent workforce programs must change in order to succeed in the months ahead. Check out the video below and stay tuned for the traditional, audio-only podcast on all major podcast platforms.

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Direct Sourcing: Moving Beyond the Buzzword into Strategic Workforce Value

Direct sourcing has only grown as a hot topic in the workforce management space. What began as a promising trend has now evolved into a proven practice — no longer just a buzzword but an integral part of modern talent strategies. The question facing organizations today is not whether direct sourcing has value, but how it can be effectively implemented and scaled for sustained impact. Leaders across the industry are aligning on the fact that, with the right approach, direct sourcing offers tangible, long-term benefits, particularly in building resilient, agile, and skills-focused talent ecosystems.

The following is based on a FOWX podcast (listen here) and sponsored by Worksuite, featuring host Christopher J. Dwyer, senior vice president of research at Ardent Partners and the managing director of the Future of Work Exchange, as well as a panel of industry experts from Opptly, Beeline, Raise, and Talent Solutions.

At its foundation, successful direct sourcing requires a comprehensive vision that captures all elements of the contingent workforce. This includes ensuring full visibility into contingent labor through vendor management systems (VMS) and managed service providers (MSP). Without this holistic view, companies risk making tactical decisions in a vacuum, limiting their ability to evolve workforce strategy. When organizations manage only a subset of their non-employee labor, they lose critical insight into how work is being done, and more importantly, how it should be sourced.

The rest of this article is available by subscription only.

Introducing a New Subscription Model

To continue providing valuable insights and resources on the future of work and extended workforce management, we’re transitioning our site to a paid subscription model. While some posts will remain free, subscribing will grant you exclusive access to in-depth analysis, market research, expert interviews, and actionable strategies that will help improve your business. Solution providers and practitioners are invited to join today and gain a competitive edge by tracking the industry’s important innovations, emerging trends, and best practices.

Click here to learn more.

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Opptly’s Great Leap Into Skills Intelligence: The Foundation of Modern Talent Acquisition

In today’s rapidly evolving business landscape, organizations are increasingly recognizing that traditional hiring approaches are insufficient. Forward-thinking enterprises are pivoting to skills-based hiring—a strategy that focuses on candidates’ actual capabilities and expertise rather than their credentials or work history (or, from a recruitment perspective, the mere superficial “match” between their history/portfolio and job prerequisites).

Skills-based hiring represents a fundamental shift in how companies identify, attract, and retain talent. By prioritizing demonstrable abilities over traditional proxies like education or previous job titles and roles, organizations can access wider talent pools, improve diversity efforts, and build more adaptable and agile workforces. This approach is particularly valuable in technology/IT, healthcare, manufacturing, marketing, and other fast-changing sectors where formal qualifications quickly become outdated, but practical skills remain essential.

At the heart of effective skills-based hiring lies skills intelligence—the comprehensive understanding of the specific capabilities required for success, both now and in the future. Skills intelligence essentially entails the mapping of the current skills landscape within an organization, identifying critical gaps, and developing strategies to address those gaps through targeted recruitment and development initiatives, including (but not limited to) direct sourcing, talent communities, and deeper extended workforce engagement.

Contemporary skills intelligence platforms leverage AI and machine learning to create detailed taxonomies that identify relationships between different skills, predict emerging skill requirements, and match candidates to positions based on capabilities rather than just work history. These platforms can analyze job descriptions, resumes, and performance data to create a dynamic, evolving picture of an organization’s skill needs and assets.

For enterprises implementing direct sourcing strategies—a strategic talent acquisition approach where organizations proactively identify, engage, and hire contingent workers through internal channels and talent pools and an in-house recruitment initiative—skills intelligence provides the critical foundation. It enables talent acquisition teams to clearly articulate requirements, efficiently screen candidates, and make deeper, data-driven hiring decisions. Without comprehensive visibility into workforce capabilities, direct sourcing programs may devolve into simple expense reduction initiatives rather than serving as powerful competitive differentiators that transform talent acquisition and deployment strategies.

Skills intelligence also supports other progressive talent strategies, such as internal mobility programs, reskilling initiatives, and the creation of talent marketplaces. By understanding the skills present in their current workforce, organizations can more effectively deploy their human capital, identify development opportunities, and build succession plans.

As automation and AI continue to transform work, skills intelligence becomes even more crucial. It helps organizations anticipate which roles might be automated, which new skills will become necessary, and how to prepare their workforce for coming changes. In this way, skills intelligence serves not just as a recruitment tool but as a cornerstone of organizational strategy and resilience.

The enterprises that thrive in the coming decade will be those that master skills intelligence and skills-based hiring—building workforces defined not by static qualifications but by adaptable, future-ready capabilities.

Artificial intelligence platform Opptly, which has transcended the arena of direct sourcing and talent acquisition technology to become a true “people intelligence” solution, recently launched its Skills Intelligence tool.

“Skills Intelligence represents a pivotal advancement in talent acquisition technology,” said Lori Hock, CEO of Opptly. “Organizations have long struggled with the complexity of matching talent to roles effectively. By harnessing the power of AI to analyze skills in real-time, we’re not just streamlining the hiring process – we’re fundamentally transforming how companies build and evolve their workforce. This platform empowers organizations to make data-driven decisions that ensure they’re not just filling positions, but building future-ready talent communities.”

A standout feature of the platform is its Job Taxonomy Analyzer, which addresses the complexities of skills data management in talent acquisition. This innovative tool can process multiple job descriptions simultaneously, analyze over 2,000 skills within a comprehensive taxonomy, and achieve up to 99% skills similarity scoring. Its unparalleled precision empowers hiring managers to make data-driven decisions, ensuring the right candidates are matched with the right opportunities.

Skills Intelligence also offers an array of functionalities designed to reshape hiring strategies. From lightning-fast skills analysis and bulk processing capabilities to advanced job family mapping and a robust skills database, the platform is tailored to meet the needs of talent acquisition leaders, contingent workforce program managers, and hiring teams. Its flexible input options allow users to process job descriptions and resumes seamlessly, while detailed reporting provides valuable insights across organizational groups.

“Today’s hiring managers don’t have the time to sort through hundreds of resumes, hoping the right skills stand out,” said Craig Coe, SVP of Global Customer Success, Beeline. “With AI, it’s now possible to quickly surface candidates whose skills—both listed and inferred—match the requirements of the role. The result? Significant time savings and stronger engagement outcomes, as managers can focus on a smaller, more curated pool of qualified talent. Hiring managers need both speed and accuracy. AI delivers by quickly identifying candidates with the right skills—both stated and inferred—enabling faster, more precise hiring decisions.”

By incorporating generative AI, Skills Intelligence equips organizations with the tools to evaluate candidates effectively and ensure job descriptions align with current market demands. With features like automated job matching, skill gap identification, and updated job description generation, this platform redefines how companies approach recruitment, delivering a smarter and more strategic way to build their workforce.

Skills Intelligence bridges a crucial gap in talent acquisition, delivering actionable insights and enabling seamless collaboration between HR teams and hiring managers. Its ability to analyze resumes and job descriptions with precision ensures that hiring decisions are based on comprehensive, up-to-date information. By aligning job requirements with market demands and highlighting skills gaps, the platform supports organizations in building stronger, more agile workforces that are equipped to thrive in competitive industries.

Furthermore, Skills Intelligence empowers organizations to streamline hiring initiatives through automation and advanced analytics. Its integration capabilities allow for effortless synchronization with HR systems, reducing redundancies and ensuring consistency across all processes. With tools like the Job Taxonomy Analyzer and customizable job description library, the platform fosters greater efficiency and accuracy, positioning itself as a transformative force in modern recruitment strategies.

Since we started using Opptly Skills Intelligence, our conversations with clients about the value of skills-based hiring have taken on a life of their own,” said Raleen Gagnon, CEO of TalentEdgeAI. “Seeing where roles overlap and diverge based on the skills required creates a new level of understanding that can drive job descriptions, interview questions, and compensation strategy.  Having the ability to quickly compare roles and develop new job profiles makes every conversation as valuable as a white-boarding session!”

As businesses continue to navigate the complexities of a fast-evolving workforce landscape, Opptly’s Skills Intelligence tool emerges as a transformative solution that bridges gaps between talent acquisition, workforce planning, artificial intelligence, and organizational strategy. By leveraging advanced AI capabilities, companies can redefine their hiring processes, align workforce capabilities with future demands, and create agile, resilient teams that drive sustainable growth. Opptly’s great leap into the future represents a strategy that empowers organizations to build competitive, future-ready workforces in an increasingly skills-driven world.

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