Atrium’s VP of Enterprise Solutions, Kelly Couto, joins the Future of Work Exchange Podcast to discuss the impact of AI in extended workforce operations, the evolution of direct sourcing, the state of the staffing industry, and so much more. Tune in!
Worksuite’s Head of Services, Cristin Monnich, joins the Future of Work Exchange Podcast to chat the state of EOR, how services are transforming the FMS landscape, Worksuite’s innovative take on EOR and AOR offerings, the evolution of “compliance,” and so much more. Tune in!
David Durbin, President of Trio Workforce Solutions, joins the podcast to discuss the state of the healthcare workforce, the ever-present challenge of “friction,” where MSP and VMS are heading in this sector, the impact of AI on talent acquisition, and so much more. Tune in!
Christoph Niebel, a visionary leader and Chief Client Officer at AMS, joins the Future of Work Exchange Podcast to discuss the state of AI in talent technology, the next generation of RPO solutions, the evolution of the MSP model, and so much more. Tune in!
The Season Nine premiere of the Future of Work Exchange Podcast features a fun discussion with Opptly’s Chief Revenue Officer, Derek Sanders. Derek and I chat about the evolution of AI in talent technology, why skills are the “connective tissue” of total talent, the future of direct sourcing, and so much more. Tune in!
Conversations about the future of workforce solutions increasingly circle around two themes: artificial intelligence and direct sourcing. Yet beneath the buzzwords lies a more nuanced reality. The evolution of MSP and contingent workforce strategies is not about replacing people with technology, but about using new tools to enhance how organizations find and manage talent. We continue with insights from a recent discussion between FOWX’s Christopher Dwyer and Denise Stalker, SVP, Managed Services for TalentProcure.
AI is now present in many parts of the talent lifecycle. Skills matching, resume screening, chat based candidate engagement, and onboarding automation are becoming more common. Still, adoption is uneven. Only a small share of enterprises consider themselves true AI leaders. Many are piloting tools, running limited experiments, or trying to understand where AI fits in their workflows.
Generational dynamics influence this adoption. Younger workers who grew up with digital tools are often comfortable interacting with automated systems. Receiving a text from a bot about a job opportunity can feel normal to them. More experienced workers may be skeptical or prefer human interaction. This creates a transition period where organizations must design experiences that serve multiple comfort levels.
AI as an enabler. From an MSP perspective, AI is best viewed as an enabler. It can streamline onboarding, accelerate screening, and improve data visibility. It can reduce administrative burden and free program teams to focus on higher-value activities such as stakeholder engagement and supplier strategy. What it does not do is eliminate the need for human judgment. Workforce management still involves nuance, context, and relationship management that algorithms alone cannot handle.
Introducing a New Subscription Model
To continue providing valuable insights and resources on the future of work and extended workforce management, we’re transitioning our site to a paid subscription model. While some posts will remain free, subscribing will grant you exclusive access to in-depth analysis, market research, expert interviews, and actionable strategies that will help improve your business. Solution providers and practitioners are invited to join today and gain a competitive edge by tracking the industry’s important innovations, emerging trends, and best practices.
The contingent workforce landscape is entering a new phase of maturity, and one of the most important developments is happening in a segment that once received far less attention. Mid-market organizations are rapidly becoming a focal point for managed service providers (MSPs) and workforce solutions leaders. This was a recent topic of discussion between FOWX’s Christopher Dwyer and Denise Stalker, SVP, Managed Services for TalentProcure.
For years, the spotlight stayed on large enterprise programs with massive spend and global scale. Today, mid-sized businesses are stepping forward with similar needs for structure, visibility, and strategic workforce management. This shift reflects how the world of work has grown more complex. Even organizations with 25 to 50 million dollars in contingent workforce spend face regulatory pressures, compliance demands, and cost controls that rival those of much larger enterprises. They require reporting, governance, and risk mitigation. They also want savings and efficiency. The difference is that many mid-market firms do not have deep internal teams dedicated to contingent labor. Often, one HR or procurement leader is juggling multiple responsibilities. That reality creates both a challenge and an opportunity.
MSPs that focus on the mid-market recognize that these programs require a high-touch model. Smaller clients do not want smaller service levels. They expect the same care, responsiveness, and expertise that a global enterprise would receive. In many cases, they need more guidance because they lack internal subject matter experts. Regulatory updates, classification rules, and process design are not simple areas to master without support. A strong MSP can fill those gaps and act as an advisor rather than just a program administrator.
Introducing a New Subscription Model
To continue providing valuable insights and resources on the future of work and extended workforce management, we’re transitioning our site to a paid subscription model. While some posts will remain free, subscribing will grant you exclusive access to in-depth analysis, market research, expert interviews, and actionable strategies that will help improve your business. Solution providers and practitioners are invited to join today and gain a competitive edge by tracking the industry’s important innovations, emerging trends, and best practices.
The incredible Lori Hock (CEO of Opptly) joins the Future of Work Exchange Podcast to discuss the current state of talent acquisition, what the future holds for direct sourcing, and why the Future of Work hinges on the dynamic partnership between AI and humanity. Lori also leverages her vast expertise in MSP, staffing, and RPO solutions to design an outlook for talent and workforce leaders in 2026 and beyond.. Tune in!
In an annual holiday tradition for the Future of Work Exchange Podcast, Jen Torney (Talent Solutions TAPFIN) and Brian Hoffmeyer (Beeline) join us for a fun discussion about the trends and technology that shaped 2025, a look ahead to 2026, some interesting thoughts around favorite holiday films, and so much more. Tune in!