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Direct Sourcing

AI Needs Humans in the Loop: The Next Phase of Workforce Technology

Artificial intelligence (AI) is rapidly becoming part of the workforce technology landscape, but the most effective applications may not be the ones that attempt to remove people from the process. Instead, AI is increasingly being positioned as a capability that can augment workflows, improve decision-making, and give leaders better information while preserving human judgment.

That distinction is becoming especially important as organizations navigate an increasingly crowded AI market, said Atrium’s VP of Enterprise Solutions, Kelly Couto, who was recently featured on a Future of Work Exchange (FOWX) Podcast with FOWX Managing Director Christopher Dwyer.

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To continue providing valuable insights and resources on the future of work and extended workforce management, we’re transitioning our site to a paid subscription model. While some posts will remain free, subscribing will grant you exclusive access to in-depth analysis, market research, expert interviews, and actionable strategies that will help improve your business. Solution providers and practitioners are invited to join today and gain a competitive edge by tracking the industry’s important innovations, emerging trends, and best practices.

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Direct Sourcing Moves Into Its Next Generation

Direct sourcing is hardly a new concept, but its role in the extended workforce continues to evolve. What began as an emerging strategy for accessing known talent populations has become an increasingly important component of broader workforce programs. As Atrium’s VP of Enterprise Solutions, Kelly Couto, discussed during a recent Future of Work Exchange (FOWX) Podcast, featuring FOWX Managing Director Christopher Dwyer, the opportunity is no longer simply about creating a direct talent pool. It is about understanding how that pool fits alongside suppliers, early talent, managed services, and other workforce channels.

For organizations managing large contingent workforces, that distinction matters.

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Introducing a New Subscription Model

To continue providing valuable insights and resources on the future of work and extended workforce management, we’re transitioning our site to a paid subscription model. While some posts will remain free, subscribing will grant you exclusive access to in-depth analysis, market research, expert interviews, and actionable strategies that will help improve your business. Solution providers and practitioners are invited to join today and gain a competitive edge by tracking the industry’s important innovations, emerging trends, and best practices.

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Smarter Talent, Faster Hiring: AI’s Expanding Role in CWM

Artificial intelligence is becoming a permanent fixture as part of today’s enterprise operations and talent management approaches, serving as an essential technology for contingent workforce management (CWM) strategies that streamline candidate pairings with operational needs while increasing transparency of available skillsets and workforce contributions. Whether shoring up talent gaps or scaling needs, AI provides external workforce insights invaluable to HR and recruitment professionals and business leaders. The evolution of artificial intelligence will mean the emergence of more CWM opportunities.

Enterprises and HR executives who are not at least exploring the possibilities of AI’s impact on CWM will find themselves at a competitive disadvantage when sourcing talent and executing extended workforce strategies. Beeline stated that the “effects of AI in extended workforce management are just beginning and can be seen shaping how jobs are described, how candidates are evaluated, and how contracts are written. AI will soon be employed for more strategic outcomes like workforce planning, workforce optimization, and total workforce management.”

The rest of this article is available by subscription only.

Introducing a New Subscription Model

To continue providing valuable insights and resources on the future of work and extended workforce management, we’re transitioning our site to a paid subscription model. While some posts will remain free, subscribing will grant you exclusive access to in-depth analysis, market research, expert interviews, and actionable strategies that will help improve your business. Solution providers and practitioners are invited to join today and gain a competitive edge by tracking the industry’s important innovations, emerging trends, and best practices.

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Workforce Solutions Shift From Process to Strategy

Over the past three decades, the workforce solutions industry has undergone a remarkable transformation. It has evolved from a transactional staffing model into a sophisticated ecosystem that plays a critical role in business strategy. What was once a fragmented and largely manual process has become a technology-enabled, data-driven discipline that connects talent to business outcomes in increasingly intelligent ways.

Yet, despite all the innovation, one truth remains constant. This is still fundamentally a people business, centered on helping individuals find meaningful work and enabling organizations to access the skills they need to succeed. These sentiments were echoed during a Future of Work Exchange Podcast by Janette Marx, CEO of Airswift, who shared insights into the evolution of the workforce solution industry and the rise of total talent thinking.

The rest of this article is available by subscription only.

Introducing a New Subscription Model

To continue providing valuable insights and resources on the future of work and extended workforce management, we’re transitioning our site to a paid subscription model. While some posts will remain free, subscribing will grant you exclusive access to in-depth analysis, market research, expert interviews, and actionable strategies that will help improve your business. Solution providers and practitioners are invited to join today and gain a competitive edge by tracking the industry’s important innovations, emerging trends, and best practices.

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The Rise of the Agile, Skills-Based Workforce

Organizations are reimaging workforce talent. When one thinks about the traditional boundaries between full-time and extended employees, the rigidity that once existed is beginning to fade. Enterprises now have access to a more dynamic and flexible workforce. Whether it’s independent contractors, gig workers, or project-based professionals, such contributors are now central to workforce strategy and how work gets done. Continuing with his insights from last week’s article, Derek Sanders, chief revenue officer for Opptly, dives into the future of talent and intelligent engagement.

As marketplace demands change, organizations need access to specialized skills and the ability to scale. Concurrently, more professionals are choosing flexibility and engagement with multiple organizations. The result is a more fluid and agile workforce, but with added complexity. Enterprises can resolve this issue using direct sourcing to connect with candidates, aligning their skills with available roles. Access to a pipeline of candidates delivers faster hiring, cost savings, and stronger candidate engagement. However, organizations must avoid relying too much on direct sourcing for cost reduction rather than value. It is about creating meaningful engagement with talent through technology, strategy, and ongoing engagement. Direct sourcing is about talent curation and relationship maintenance, not simply a transactional process.

The rest of this article is available by subscription only.

Introducing a New Subscription Model

To continue providing valuable insights and resources on the future of work and extended workforce management, we’re transitioning our site to a paid subscription model. While some posts will remain free, subscribing will grant you exclusive access to in-depth analysis, market research, expert interviews, and actionable strategies that will help improve your business. Solution providers and practitioners are invited to join today and gain a competitive edge by tracking the industry’s important innovations, emerging trends, and best practices.

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Practical AI, Direct Sourcing, and the Orchestration of Work

Artificial intelligence (AI) dominates nearly every workforce conversation today. Yet beneath the hype lies a more nuanced reality. Adoption is uneven. Expectations vary widely. Some view AI as transformative and inevitable. Others see it as overhyped. The truth likely sits somewhere in between. We continue with Vanessa Miller, global director of product strategy at Allegis Global Solutions, and her discussion on the Future of Work Exchange Podcast.

Practical AI, Direct Sourcing, and the Orchestration of Work

Within workforce solutions, AI is best understood not as a sweeping replacement of human capability but as a series of focused, practical enhancements. Rather than attempting to automate entire program management offices, leading organizations are pursuing targeted improvements. They are identifying specific workflows such as requisition intake, onboarding, compliance tracking, and reporting, then applying AI to drive consistency, reduce risk, and minimize manual effort. This incremental approach is critical. Large-scale AI visions can stall without governance, guardrails, and clear-value metrics. Bite-sized wins build confidence, demonstrate impact, and lay a foundation for broader transformation. Governance models are equally essential. As organizations experiment with AI agents and generative tools, they must ensure that data is handled responsibly and securely.

The rest of this article is available by subscription only.

Introducing a New Subscription Model

To continue providing valuable insights and resources on the future of work and extended workforce management, we’re transitioning our site to a paid subscription model. While some posts will remain free, subscribing will grant you exclusive access to in-depth analysis, market research, expert interviews, and actionable strategies that will help improve your business. Solution providers and practitioners are invited to join today and gain a competitive edge by tracking the industry’s important innovations, emerging trends, and best practices.

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The Evolution of MSP and RPO in a Transforming Talent Landscape

The extended workforce industry is at an inflection point. As organizations navigate economic uncertainty, shifting labor dynamics, and rapid technological advancement, managed service providers (MSPs) and recruitment process outsourcing (RPO) partners are being asked to deliver more than operational efficiency. They are being called upon to provide strategy, intelligence, and innovation. Vanessa Miller, global director of product strategy at Allegis Global Solutions, joined the Future of Work Exchange Podcast to discuss these and other workforce issues.

Few professionals have witnessed this evolution as closely as Miller. With 15 years in the industry, her career spans staffing, RPO delivery, product development, technology partnerships, freelance marketplace innovation, and now global product strategy for external workforce solutions. Her path reflects the broader transformation of the workforce ecosystem itself.

The MSP market today is steady but recalibrating. While overall spend has fluctuated in recent years, buyers are still investing. The emphasis, however, has shifted. Clients are no longer seeking rigid, one-size-fits-all programs. Instead, they are demanding modular, agile solutions tailored to their specific needs. What was once common in RPO has now become prevalent in MSP. Flexibility is no longer a differentiator. It is an expectation.

The rest of this article is available by subscription only.

Introducing a New Subscription Model

To continue providing valuable insights and resources on the future of work and extended workforce management, we’re transitioning our site to a paid subscription model. While some posts will remain free, subscribing will grant you exclusive access to in-depth analysis, market research, expert interviews, and actionable strategies that will help improve your business. Solution providers and practitioners are invited to join today and gain a competitive edge by tracking the industry’s important innovations, emerging trends, and best practices.

Click here to learn more.

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The 2026 Digital Staffing and Direct Sourcing Technology Advisor

Digital staffing has become a critical part of the modern approach to talent management, with technologies that enable the discovery, engagement, and sourcing of freelance, independent, and contingent talent. Ardent Partners defines digital staffing technology as the solutions that empower enterprises to hire and manage non-employee talent without the need for other traditional workforce or HR tech platforms. These tools increasingly support the full lifecycle of extended workforce management from project oversight and worker classification to compliance and risk mitigation.

The 2026 Digital Staffing and Direct Sourcing Technology Advisor goes beyond evaluating marketplaces, expert networks, and freelance platforms by including direct sourcing solutions that enhance enterprise agility and talent access. The old online job portals have matured into intelligent workforce automation platforms that connect organizations with contingent talent while also enabling the development of talent communities with streamlined candidate engagement. These platforms are becoming indispensable for organizations seeking greater flexibility and precision in workforce planning. According to Ardent Partners, the use of digital staffing and direct sourcing technology has surged nearly 900% in the past six years, a staggering statistic that underscores the central role these platforms now play in powering modern, agile workforce strategies and advancing the Future of Work movement.

The new study evaluated 11 distinct providers that represent talent marketplace, direct sourcing, Freelancer Management System, and digital staffing offerings. HR, procurement, talent acquisition, and contingent workforce leaders can leverage the findings from this new landscape report to facilitate more seamless RFP projects and enhance their digital staffing and direct sourcing solution selection journeys.

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The Future of Work 2026

It’s that weird time at the end of December. We’re all full of extra desserts and treats, no one truly knows what day it is, the kids are on school vacation, and the business emails are piling up. To bring you back into the Future of Work spirit, we’re excited to share an on-demand edition of our annual Future of Work outlook webcast. This year, we were joined by Opptly’s Lori Hock, Beeline’s Doug Leeby, AMS’ Orli Becker, and Airswift’s Janette Marx to chat all things 2025 and look ahead to 2026. Direct sourcing, AI, talent tech, extended workforce management, skills-based hiring, etc…so many topics, so many insights.

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The Next Era of Direct Sourcing Could Be Complicated…But It Doesn’t Have To Be

Few “new” hiring strategies have made as much noise over the past few years as direct sourcing. The ability to leverage the company brand, optimize talent communities, and create a wealth of “talent sustainability” has propelled direct sourcing into a top-three hiring strategy, according to Ardent Partners and Future of Work Exchange research.

Nearly 70% of businesses today have some elements of direct sourcing in place, meaning that one or several attributes of direct sourcing programs are actively supporting recruitment and hiring efforts (such as talent community development, talent pool optimization, talent curation, etc.). Furthermore, only 11% of enterprises have full-tilt, end-to-end programs in place today…translating into a major opportunity for organizations across the globe to reinvigorate their hiring efforts through dedicated direct sourcing capabilities and tools.

Well over five years removed from direct sourcing’s “Big Bang” moment during the COVID-19 pandemic, when businesses needed to scale, re-scale, keep candidates engaged through layoffs and rollercoaster-esque demand for products and services, the strategic program has become a beacon of both cost and quality benefits from those that have successfully implemented such an initiative.

Ardent Partners and FOWX research point to some powerful advantages, such as:

  • 58% increase in overall contingent labor cost savings.
  • 75% higher talent quality than businesses not leveraging direct sourcing.
  • 72% faster time-to-fill rates, and;
  • 62% enhanced visibility into the totality of enterprise talent.

The value of direct sourcing is clear. What isn’t so clear is how HR, talent acquisition, and procurement leaders manage the next era of this strategy given the evolving state of talent and work.

Layers, Complexity, Innovation, Tech…and More Complexity?

Baseline hiring and recruitment initiatives don’t necessarily require a confounding array of products and tools to draw, engage, and source talent. Before the advent of many of today’s workforce solutions, businesses were left to their devices to appropriately balance the needs of the greater organization with available candidates.

“We often hear that direct sourcing is complex, but complexity isn’t the enemy. It’s a signal that the workforce is evolving,” says Janette Marx, CEO of Airswift. “The key is to design systems that simplify the experience for candidates and hiring teams alike, without losing sight of what makes the strategy powerful: brand, speed, and connection.”

However, in 2025, the realm of talent acquisition necessitates multiple layers of outsourcing, automation, and innovation to effectively: 1) engage talent by leveraging the company brand and other marketing measures, 2) optimize the curation, collection, and segmentation of candidates into dynamic talent communities, 3) drive strategic cost savings through the “recruitment focus” of direct sourcing, 4) support skills-first hiring strategies and approaches, and, 5) ensure that the totality of the workforce is future-proofed as competition increases.

This presents several facets of complexity, including:

  • A more-than-ideal number of touchpoints for the candidate and the hiring manager.
  • Risk of the company brand being misrepresented, or, not strong enough in talent engagement.
  • Gaps in direct sourcing process orientation.
  • Failure to drive true adoption of talent communities and direct sourcing, and;
  • Confusion regarding the impact of artificial intelligence and new and innovative tools.

Uncomplicating Direct Sourcing: The Path Ahead

Ardent Partners and FOWX research has discovered that only 11% of businesses today have a true, end-to-end program in place; this is a transformative data point, as another 68% have elements of direct sourcing in place but not a true, optimized, and end-to-end program.

“Direct sourcing has become one of the most powerful ways for enterprises to build resilient, brand-led talent strategies,” says Craig Coe, SVP of Global Customer Success at Beeline. “The key is connection, linking talent communities, AI-powered curation, and supplier ecosystems directly into the flow of work. A modern VMS, like Beeline, acts as the enabler, unifying these elements into one experience that drives speed, quality, and visibility across the extended workforce.”

The commonality within that end-to-end chunk of real programs? Automation, service layers, and innovation:

  • 72% have “stood up” their direct sourcing programs through Managed Service Providers. This is a key element, as MSPs truly understand their clients’ needs and can better optimize a direct sourcing initiative around specific, niche, and specialized requirements for skills, talent, and expertise.
  • 65% are supporting their direct sourcing programs with point direct sourcing platforms and related automation. Automated talent community development, digitized talent nurture campaign management, and real-time referral management are all attributes of direct sourcing technology solutions that were designed to catalyze efficiency and success.
  • 68% of these end-to-end programs have a strong link to their VMS platforms…meaning that talent channels, talent communities, etc. are directly embedded into greater enterprise recruitment streams and directly-available via requisitioning processes within VMS solutions.

“The most successful direct sourcing programs blend automation and human insight,” says Marx. “Technology can streamline processes, accelerate time-to-fill, and provide real-time visibility, but it’s the human expertise – understanding client needs, curating talent, and building relationships – that brings it all to life. When MSPs and technology work in harmony, the result isn’t just efficiency; it’s a more personalized experience for everyone involved.”

The Future of Direct Sourcing?

Direct sourcing will continue to be one of the most-talked-about hiring strategies in the staffing arena. As businesses continue to face global challenges due to tariffs, supply chain disruptions, economic highs-and-lows, and other major obstacles, the ability to flex and scale as-needed means that direct sourcing becomes more than a new hiring approach, but more of a lifeline and foundational talent acquisition strategy that drives incredible, multi-faceted benefits.

“The fact that only 11% of enterprises have a true end-to-end direct sourcing program is both surprising and energizing,” says Lori Hock, CEO of Opptly. “It means the majority are still leaving value on the table. AI is the unlock—it enables smarter curation, faster engagement, and deeper personalization at scale. But it’s not just about technology; it’s about commitment. The future belongs to those who treat direct sourcing as a core talent strategy, not a side initiative.”

Given the impact of AI and technological innovation, as well as the many shifts within extended workforce management and traditional hiring and recruitment, the path ahead for direct sourcing may seem complicated on the surface, but it doesn’t have to be; enterprises that have successfully designed, implemented, and deployed direct sourcing programs have done so because they have balanced their reliance on external solutions through a careful convergence of services, automation, and long-term commitments to making direct sourcing a key part of the future.

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