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Christopher J. Dwyer

Scalability, Sustainability, and Direct Sourcing

This month, Ardent Partners and the Future of Work Exchange will publish its landmark Direct Sourcing 2023: Scalable Processes, Sustainable Talent research study. Today’s article is a sneak peek of the report, which is sponsored by Opptly and WorkLLama.

The phrase “sustainability” typically elicits thoughts of an enterprise operating in a manner that positively affects the environment, general community, or society. In the workforce arena, however, sustainability translates into the ability for businesses to sustain their own ecosystem of talent through the agile utilization of dynamic talent sources and channels. Direct sourcing and its many inner workings fit firmly into this concept of talent sustainability.

By utilizing direct sourcing methods and technology (and, subsequently, executing consistent maintenance of internal talent communities/pools), businesses are able to build a more seamless bridge to talent sustainability. By leveraging workforce solutions (such as extended workforce technology, VMS, etc.), direct sourcing channels, and both private and public talent communities, etc., self-sustaining outlets of talent allow enterprises to

  • Better align evolving skills requirements across the enterprise given product development and the progression of the greater organization.
  • Enhance the ways existing expertise and skillsets across the enterprise can be leveraged for real-time utilization, and;
  • Allow hiring managers and other HR/staffing executives to leverage nurture and candidate experience strategies to ensure that all networked workers are amiable and open to reengagement for new and/or continued projects and initiatives.

With the frequent occurrences of major skills gaps or a lack of high-impact expertise, the notion of talent sustainability can assist organizations in generating self-sustaining ecosystems of candidates who can be leveraged in an agile and on-demand manner to meet the evolving needs of global business.

Scalability is often a goal for many modern enterprise functions, as businesses that can scale processes and strategies reap much value. In the world of talent acquisition and human capital management, scalability takes on new meaning… considering that a worldwide health crisis launched many organizations into the new and uncharted territory of aligning workforce depth with fast-shifting market dynamics.

Regarding direct sourcing, scalability translates into two distinct ideas:

  • Amplifying and enhancing direct sourcing processes via harmonious internal synergies and end-to-end automation so the strategy can be applied to hiring initiatives across the greater organization
  • Harnessing the undeniable value of direct sourcing to effectively scale the workforce as internal and external factors dictate
  • When properly implemented and utilized, direct sourcing has an impact on both FTE and non-employee hiring, meaning that businesses can leverage talent communities and talent pools, as well as deep talent nurture capabilities, to quickly scale their workforce as they see fit.

The Direct Sourcing 2023: Scalable Processes, Sustainable Talent market research study publishes later this month.

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A New Era of Innovation: Inside the Workforce Technology Revolution (Part One)

It may be difficult to share this perception, given the fact that we’re still mired in an uncertain economic climate, but businesses today are in a rosier position than they ever were before regarding how they find and manage talent (and the ways they address how work is done). The Future of Work Exchange (and the nearly 17 years’ worth of research within its foundation) has often stated that talent is an enterprise’s top competitive differentiator. Throw in a global pandemic that ushered in a new era of work, along with a reimagining of the talent acquisition function, and what we have is a business market that will, probably forever, be laser-focused on the skillsets and expertise required to thrive on a truly global scale.

This, of course, places the utmost significance on a key arena within the typical enterprise: its utilization of workforce management technology, which includes extended workforce management, talent acquisition, talent intelligence, remote/hybrid workplace augmentation, direct sourcing, compliance and risk mitigation, and more.

The rest of this article is available by subscription only.

Introducing a New Subscription Model

To continue providing valuable insights and resources on the future of work and extended workforce management, we’re transitioning our site to a paid subscription model. While some posts will remain free, subscribing will grant you exclusive access to in-depth analysis, market research, expert interviews, and actionable strategies that will help improve your business. Solution providers and practitioners are invited to join today and gain a competitive edge by tracking the industry’s important innovations, emerging trends, and best practices.

Click here to learn more.

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What Happens When Return-to-Office Mandates Impact Recruitment, Talent Retention, and the Employee Experience?

As I’ve said dozens of times on video, on the Future of Work Exchange Podcast, and during numerous webinars: there is/was no silver lining to a global health crisis that killed millions of people and permanently disabled millions more. Many of us were sick ourselves, and many of us lost people close to use during the COVID-19 pandemic.

It was a dark time in our lifetimes, a period in which everyday routines were altered as lockdowns, quarantines, and social distancing became a frustrating (and frightening) norm. While we are three-and-a-half years removed from those scary early days of the pandemic, the ramifications will always be apparent…especially in the business arena. In fact, Future of Work acceleration is now perceived as one aspect that was a positive result of the incredible change brought about by the crisis.

The rest of this article is available by subscription only.

Introducing a New Subscription Model

To continue providing valuable insights and resources on the future of work and extended workforce management, we’re transitioning our site to a paid subscription model. While some posts will remain free, subscribing will grant you exclusive access to in-depth analysis, market research, expert interviews, and actionable strategies that will help improve your business. Solution providers and practitioners are invited to join today and gain a competitive edge by tracking the industry’s important innovations, emerging trends, and best practices.

Click here to learn more.

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Unlocking Success in the Future of Work: Maximizing the Potential of the Extended Workforce (Upcoming Webinar)

Ardent Partners and Future of Work Exchange research has recently discovered that the extended workforce (also known as the contingent workforce) now comprises 49% of all enterprise talent. This astounding figure represents nearly 15 straight years of growth and represents the agility, flexibility, and value of non-employee talent.

For many businesses, leveraging contingent talent is table-stakes to thriving during uncertain times. Thus, the question at hand is: “How does the extended workforce impact the Future of Work?”

On Tuesday, June 20 (next week!), Beeline is hosting an exclusive webcast that will tackle this question and deep-dive into the elements of the extended workforce that have tangible value in a talent-centric corporate arena. Brian McCourt, the extended workforce platform’s Senior Client Relationship Manager, will join me to discuss:

  • How leading businesses are not only surviving but thriving in times of uncertainty through Best-in-Class extended workforce strategies.
  • Valuable insights on the transformative impact of next-generation automation on talent acquisition.
  • The effective solutions for optimizing the management of today’s rapidly growing and evolving contingent workforce.

Register here for next week’s event or click on the image below. See you there!

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Embracing Change, Unlocking Opportunities: A Recap of the “Future of Work Exchange LIVE” Event

Did you miss the second annual Future of Work Exchange LIVE Executive Roundtable event? Well, there’s always next year, but, until then, here’s a recap of the day’s festivities.

Ardent’s SVP of Research (and the Future of Work Exchange’s Managing DIrector), Christopher Dwyer, welcomes a packed room to the second annual Future of Work Exchange Executive Roundtable event.

My colleague Andrew Bartolini (Ardent Partners’ Chief Research Officer) kicked off Tuesday’s conference and welcomed a packed room to a day filled with innovative insights. After a few minutes defining the Future of Work and setting the scene for the day ahead, Opptly CEO Lori Hock moderated an incredible panel discussion, “The Rising Tide of AI in Talent Acquisition,” that featured the solution’s Head of Operations, Rebecca Valladares, and Sevenstep’s Chief Solutions Officer, Paul Harty.

Opptly CEO Lori Hock moderates an AI-focused panel discussion with Christopher Dwyer, Paul Harty, and Rebecca Valladares.

The panel discussed how critical artificial intelligence’s impact could be in the world of talent, especially as attributes such as the candidate experience, hiring manager experience, and the role of recruiter become ever-so-crucial in a volatile labor market. Valladares spoke of the utmost importance of the technology, stating, “Ultimately, recruiters who use AI will replace recruiters who do not use AI.”

A panel discussion on building direct access to talent, featuring Vanessa Miller (Graphite), Lizzie Parnell (RSM), and Kevin Leete (WorkLLama).

The day’s second expert panel featured WorkLLama’s Kevin Leete, RSM’s External Workforce Lead, Lizzie Parnell, and Graphite’s VP of Alliances, Vanessa Miller. The panel, “Building Direct Access to Talent,” featured a lively conversation around the myriad ways talent acquisition is changing the ways businesses directly-access top-tier candidates. Parnell spoke about RMS’s unique “Work Your Way: An RSM Opportunity Marketplace” initiative, which prioritizes the candidate experience and encourages hiring managers to diversify their talent acquisition efforts through omni-channel sources of expertise.

John DeWeerd and Kristen McArdle (HireGenics) join JLL’s Caitlin Klezmer to discuss why the extended workforce is an enterprise’s greatest asset.

HireGenics’ John DeWeerd (Senior Vice President) and Kristen McArdle (SVP of Client Success), with JLL’s Senior HR Business Partner, Caitlin Klezmer, discussed the impact of today’s extended workforce during the day’s third expert panel, “Why the Extended Workforce Is Your Greatest Asset.” The panel conversed around the contingent workforce’s role during uncertain economic times, its place in the pantheon of flexible workforce strategies, and how agile talent cascades into deeper talent acquisition innovation.

Before capping off the day with an elegant Harvard Club lunch (always a highlight of any event at this prestigious venue), FOWX Live’s attendees gathered for interactive roundtable discussions on topics such as remote and hybrid work, extended workforce management, DE&I, hiring challenges, and technology strategies.

This exclusive event was dedicated to exploring the Future of Work and addressing the unique challenges presented by the evolving workforce and business landscapes. For the procurement, HR, and talent acquisition executives in the room, this was another invaluable and engaging conference to help better guide them on their Future of Work journeys.

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Removing Limitations is the True Future of Work

“When a man has put a limit on what he will do, he has put a limit on what he can do.” —Charles M. Schwab

There is something to be said about the personal effects of removing “limitations” on ourselves as people and as professionals. In order for us to truly thrive, we have to leverage rationale that doesn’t limit us in any way. We must be open to new ways of thinking that can change our lives for the better, and this often starts (or should start) with embracing change in all of its forms.

If there’s anything that the business arena learned in the wake of the COVID-19 pandemic, it’s that change is not always a choice. Seemingly overnight, life was halted in ways we could have never imagined. Entire sports seasons were delayed and postponed, businesses were shuttered, and concepts like “lockdowns” and “social distancing” became part of everyday vernacular (as did facial coverings in any type of public setting).

The rest of this article is available by subscription only.

Introducing a New Subscription Model

To continue providing valuable insights and resources on the future of work and extended workforce management, we’re transitioning our site to a paid subscription model. While some posts will remain free, subscribing will grant you exclusive access to in-depth analysis, market research, expert interviews, and actionable strategies that will help improve your business. Solution providers and practitioners are invited to join today and gain a competitive edge by tracking the industry’s important innovations, emerging trends, and best practices.

Click here to learn more.

read more

The Future of Work Exchange Podcast, Episode 706: A Conversation With Sara Gordon, SVP of Client Relationships at Guidant Global

An all-new episode of the Future of Work Exchange podcast features a conversation with Sara Gordon, SVP of Client Relationships at Guidant Global. Sara and I discuss the continued evolution and impact of the extended workforce, insights into the changing world of work, how automation and technology are revolutionizing talent acquisition, and more.

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