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Events

The 2025 MSP Playbook, Part II

This week is part two of my discussion recap with Brad Martin, Chief Revenue Officer for Atrium, during our recent exclusive webcast where we focused not only on the 2025 trends that will shape the Future of Work, but also the impact of the Managed Service Provider (MSP) model on those areas in the months ahead.

As businesses face the challenges of a fast-evolving workforce landscape, the intersection of innovation in technology and diversity initiatives has become a critical area of focus. My conversation with Brad shed light on key trends shaping the future of workforce management, from cutting-edge tech stacks to achieving meaningful diversity, equity, and inclusion (DEI) goals.

Innovating Talent Technology: The Rise of Specialized Tech Stacks

Today’s talent technology stacks have an increasing role in driving efficiency and agility for businesses. The tools available today, such as direct sourcing platforms, artificial intelligence, and compliance technologies, have surpassed those of just five or six years ago. These advancements allow companies to manage their workforce more comprehensively, extending beyond traditional staffing to include freelancers, contractors, and other non-employee talent.

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Introducing a New Subscription Model

To continue providing valuable insights and resources on the future of work and extended workforce management, we’re transitioning our site to a paid subscription model. While some posts will remain free, subscribing will grant you exclusive access to in-depth analysis, market research, expert interviews, and actionable strategies that will help improve your business. Solution providers and practitioners are invited to join today and gain a competitive edge by tracking the industry’s important innovations, emerging trends, and best practices.

Click here to learn more.

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The 2025 MSP Playbook, Part I

Just last week, I had the opportunity to join Atrium and their Chief Revenue Officer, Brad Martin, for an exclusive webcast focused not only on the 2025 trends that will shape the Future of Work, but also the impact of the Managed Service Provider (MSP) model on those areas in the months ahead. Today’s article is the first of a two-part series that will recap Brad and I’s discussion.

The “Strategic” Contingent Workforce Program: A Major Priority for 2025

Nearly 65% of organizations (as discovered by Ardent Partners and Future of Work Exchange research) state that they plan to develop a more strategic foundation around their contingent workforce programs in 2025. As the extended workforce marches to its 50% threshold (49.7% of the average organization’s total workforce is now considered non-employee), it is critical that businesses take a more deliberate pathway towards managing this type of talent in lieu of leveraging traditional, archaic, and “tactical” approaches that undermine the greater impact of the contingent workforce.

The rest of this article is available by subscription only.

Introducing a New Subscription Model

To continue providing valuable insights and resources on the future of work and extended workforce management, we’re transitioning our site to a paid subscription model. While some posts will remain free, subscribing will grant you exclusive access to in-depth analysis, market research, expert interviews, and actionable strategies that will help improve your business. Solution providers and practitioners are invited to join today and gain a competitive edge by tracking the industry’s important innovations, emerging trends, and best practices.

Click here to learn more.

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The Future of Work Exchange LIVE 2024: The Future of Work is…Human

“The Future of Work is many things: technology, innovation, evolution, and transformation. But most importantly, the Future of Work is human.”

It was a bold statement but one I was comfortable making during the welcome address at the Future of Work Exchange LIVE executive roundtable in Boston last week (at the historic and elegant Harvard Club venue), the third annual event (hosted by Ardent Partners) that brought together swaths of procurement, HR, talent acquisition, contingent workforce, and recruitment professionals.

Lori Hock, Raleen Gagnon, and Rebecca Valladares discuss how AI can push role-based hiring into skills-based hiring.

Given the audience, as well as the natural Future of Work undercurrent permeating the event’s core sessions, it only appropriate to view “the human factor” as a natural link to the day’s core themes and topics, such as AI in talent acquisition, skills-based hiring, direct sourcing, extended workforce management, DE&I, and the evolving workplace.

Benjie Hanson, Dawnette Cooke, and Craig Coe discuss data-driven extended workforce management.

Highlights of the event include:

  • Some wonderful commentary on artificial intelligence and its place in the evolving concept of skills-based hiring by Lori Hock and Rebecca Valladares (Opptly) and Raleen Gagnon (TalentEdge AI). The three longtime industry thought leaders took the audience through moving from role-based to skills-based hiring and highlighted the criticality of AI as the foundation for this transformation; Hock and Valladares provided real-world context around the continued evolution and influence of artificial intelligence (and how AI is a “rising tide” in today’s fast-paced talent acquisition arena), while Gagnon gave some robust commentary on AI in action for talent acquisition and workforce management.
  • A riveting panel discussion on the data-driven evolution of extended workforce management, courtesy of Beeline’s Craig Coe and Benjie Hanson and TalentProcure’s Dawnette Cooke. Hanson illuminated the power of data-infused extended workforce management (with Coe adding Beeline customer examples of this in action), while Cooke provided some incredible commentary from her deep expertise as a solutions leader.
  • A compelling look at direct sourcing and its future, heralded by Guidant Global’s Robin Sanders, WorkLLama’s Kevin Leete, and Splunk’s CWM program lead, Ashley Wilson. Sanders gave an incredible perspective of direct sourcing from the MSP purview, buoyed by years of Guidant’s stance as a pioneer in the field. Wilson provided real-world context around her current experiences with direct sourcing within Splunk’s extended workforce program. Leete, as he has done in years past (this is his third appearance at FOWX Live), converged progressive direct sourcing commentary with technology- and innovation-led examples of how the strategy (and its associated functionality) can revolutionize hiring.
Ashley Wilson, Kevin Leete, and Robin Sanders comment on the future of direct sourcing.

As always with FOWX Live events, a highlight of the day was the opportunity for the conference’s attendees to not only engage and interact with each other, but share best practices, discuss challenges, and learn from each other at interactive roundtable conversations on topics like extended workforce management, direct sourcing, artificial intelligence, DE&I, technology and innovation, and new hiring strategies.

And, too, another endearing attribute of that “human factor”: the ability to converse, engage, and network with so many incredible leaders across the talent technology ecosystem, as well as the HR, talent acquisition, and procurement professionals who live the Future of Work 24/7.

At the end of the day, it’s the connections we make with our colleague. It’s the handshakes and hugs, the smiles and conversations. It’s meeting people in-person for the first time after only hearing voices and seeing faces on a screen. It’s the feeling of knowing that this industry, for all of the incredible innovation and technological advancements happening almost daily, is about the human connections we make with each other.

 

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The Future of Work 2024

Back in December, the Future of Work Exchange hosted an exclusive webcast focused on the trends and strategies that would shape the world of talent and work in 2024. Opptly’s Lori Hock (CEO), Beeline’s Teresa Creech (Chief Corporate Development Officer), and Talent Solutions TAPFIN’s Bill Peters (VP of Global Workforce Strategy) joined me to discuss the current and future impact of artificial intelligence, the continued evolution of direct sourcing, the reality of total talent management, the criticality of diversity, and much more. If you missed the webinar, check out an on-demand replay below:

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The Future of Work 2024

It’s that time of year when we begin to reflect on the year that was and look ahead. For the Future of Work movement, that means we have the opportunity to chat about some of the hard-hitting concepts that have revolutionized the ways we think about work…while anticipating the transformative trends that will shape 2024.

The Future of Work Exchange is incredibly excited to host our final webcast of the year, The Future of Work 2024: Transformative Trends That Will Shape The Year Ahead, featuring an all-star lineup of panelists. I’ll be joined by Lori Hock (CEO of Opptly), Teresa Creech (Chief Corporate Development Officer at Beeline), and Amy Doyle (Global Leader, SVP at Talent Solutions TAPFIN) for a fun and engaging discussion on the technologies, solutions, strategies, and innovations that impacted 2023 and how concepts such as direct sourcing, DE&I, artificial intelligence, digital recruitment, and extended workforce management will impact how businesses optimize talent and work in 2024 (and beyond).

Register for the December 12 webinar below; we look forward to seeing you there!

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The Rising Tide of AI in Talent Acquisition (On-Demand Webinar)

It’s no secret that artificial intelligence is the veritable “rising tide” that shapes both businesses and personal arenas unlike any other technology before it. In the world of work, AI has become a formidable gamechanger in how enterprises find, engage, source, and manage talent…meaning that those businesses that have not yet embraced artificial intelligence will soon find that their tech-enabled brethren will maintain a critical advantage.

AI shapes industries, decisions, interactions, and opportunities, essentially impact everyone’s work and daily life.

If you missed last week’s exclusive webcast that featured Opptly and the Future of Work Exchange, don’t worry…we’ve got you covered. Check out an on-demand replay below and learn why Opptly’s Lori Hock and Rebecca Valladares (and, of course, the Future of Work Exchange) believe that AI will forever transform talent acquisition.

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The Future of Artificial Intelligence

Artificial intelligence is ubiquitous, seemingly fostering a new era of technology and innovation that is poised to spark a revolution in how businesses find (and engage) talent, address how work is done, and structure core business operations. Within this spectrum, the very power of AI is already beginning to influence one of the most critical functions in the contemporary enterprise: talent acquisition.

I’m thrilled to join Opptly’s Lori Hock (CEO) and Rebecca Valladares (Head of Operations) tomorrow, August 16, for a Future of Work Exchange exclusive webcast that will demystify some of the confusion around artificial intelligence and spark discussion around its potential as a talent acquisition industry gamechanger.

Lori, Rebecca, and I will discuss:

  • How AI can be leveraged to drive efficiency, accuracy, speed, and deeper, data-driven decision-making.
  • Why AI will become the de-facto tool for recruiters and talent acquisition professionals.
  • How AI can revolutionize new strategies such as skills-based hiring and predictive analytics, and;
  • The future of AI-led tools (such as ChatGPT) and their responsible use as they become more entwined with everyday business processes.

Register for tomorrow’s webinar here or click on the image below. See you there!

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Improving the Impact of Direct Sourcing: Driving ROI Through Dynamic Talent Strategies

In today’s frenetic business climate, there are many factors that can prohibit the modern enterprise from succeeding. Perhaps the largest of these is the major skills gap that exists within a majority of businesses today, and the inability to support critical projects and initiatives with the necessary expertise. The past three years have marked a significant shift in the world of talent acquisition, with a global pandemic setting the stage for a complete transformation of the workforce. Amidst economic uncertainty and the need to navigate uncharted waters, organizations have come to realize that finding, engaging, and deploying top talent is no longer just an advantage, but rather a critical imperative.

Direct sourcing has emerged as the most viable and powerful of talent engagement strategies to boost the depth and quality of talent, enhance skills pipelines, and contribute to forward-looking talent acquisition initiatives. While direct sourcing programs remain the “hottest” of strategies today, there is a question of how to improve their ROI and enhance the overall value that direct sourcing brings to the contemporary organization.

Join Ardent Partners’ SVP of Research, Christopher J. Dwyer, along with LiveHire’s Executive Vice President, Karen Gonzalez, as they discuss the landscape of direct sourcing today and how it fits into 2023’s Future of Work-led business arena. Gonzalez and Dwyer will unveil strategies for improving the overall ROI of direct sourcing and how to position programs to succeed, and thrive, in the months and years ahead. Click here (or below) to register for next week’s exclusive event.

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The Rising Tide of AI in Talent Acquisition

Ardent Partners and Future of Work Exchange research points to artificial intelligence (AI) as a key outlet of innovation in the evolving world of work and talent. From automating mundane tasks and reformulating tactical operations to serving as a proactive source of predictive analysis, AI has become a ubiquitous attribute of the Future of Work movement. Artificial intelligence has catalyzed a new era of bespoke, on-demand, and industry-shifting technology that has the potential to benefit candidates, recruiters, hiring managers business professionals, and executive leaders. Simply put: the advent of AI can drive value to a wide spectrum of enterprise stakeholders.

As new strategies, such as skills-based hiring and omni-channel talent acquisition, become transformational ways to revamp hiring initiatives, artificial intelligence is a conduit to disrupting and changing the ways enterprises evaluate and source talent.

Join Opptly, Ardent, and the Future of Work Exchange for an exclusive webcast that will highlight the many roles of AI in a candidate-centric workforce market that prioritizes the depth and impact of talent. I will join Opptly’s Lori Hock, CEO, and Rebecca Valladares, Head of Operations, to discuss:

  • How AI can be leveraged to drive efficiency, accuracy, speed, and deeper, data-driven decision-making.
  • Why AI will become the de-facto tool for recruiters and talent acquisition professionals.
  • How AI can revolutionize new strategies such as skills-based hiring and predictive analytics, and;
  • The future of AI-led tools (such as ChatGPT) and their responsible use as they become more entwined with everyday business processes.

Click here or on the image below to register for next month’s exclusive webinar. Looking forward to seeing you there!

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Unlocking Success in the Future of Work: Maximizing the Potential of the Extended Workforce (Upcoming Webinar)

Ardent Partners and Future of Work Exchange research has recently discovered that the extended workforce (also known as the contingent workforce) now comprises 49% of all enterprise talent. This astounding figure represents nearly 15 straight years of growth and represents the agility, flexibility, and value of non-employee talent.

For many businesses, leveraging contingent talent is table-stakes to thriving during uncertain times. Thus, the question at hand is: “How does the extended workforce impact the Future of Work?”

On Tuesday, June 20 (next week!), Beeline is hosting an exclusive webcast that will tackle this question and deep-dive into the elements of the extended workforce that have tangible value in a talent-centric corporate arena. Brian McCourt, the extended workforce platform’s Senior Client Relationship Manager, will join me to discuss:

  • How leading businesses are not only surviving but thriving in times of uncertainty through Best-in-Class extended workforce strategies.
  • Valuable insights on the transformative impact of next-generation automation on talent acquisition.
  • The effective solutions for optimizing the management of today’s rapidly growing and evolving contingent workforce.

Register here for next week’s event or click on the image below. See you there!

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