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Why Senior Talent Is Powering the Future of Work

Over the past few years, a surprising workforce trend has taken shape: retirees are heading back to work. What began as a side effect of the Great Resignation has evolved into a full-fledged “unretirement” movement. In 2025, as the labor landscape shifts and businesses face skills shortages, experienced professionals are reentering the workforce in growing numbers — bringing with them valuable expertise, adaptability, and a renewed sense of purpose.

The pandemic triggered a historic wave of early retirements as millions of older workers left the labor force between 2020 and 2022. Health risks, caregiving demands, and financial security amid rising asset values all contributed to that decision. But as economic conditions stabilized (and inflation, healthcare costs, and market volatility began to weigh on retirement savings), many of these workers decided to return.

Recent data from the Indeed Hiring Lab and the U.S. Bureau of Labor Statistics show that labor participation among older Americans has steadily climbed back toward pre-pandemic levels. Many “unretired” professionals are now seeking part-time, contract, or remote roles that allow flexibility and continued engagement without the pressure of traditional full-time employment.

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Introducing a New Subscription Model

To continue providing valuable insights and resources on the future of work and extended workforce management, we’re transitioning our site to a paid subscription model. While some posts will remain free, subscribing will grant you exclusive access to in-depth analysis, market research, expert interviews, and actionable strategies that will help improve your business. Solution providers and practitioners are invited to join today and gain a competitive edge by tracking the industry’s important innovations, emerging trends, and best practices.

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Guest Article: As Agentic AI Advances, Executive Assistants Emerge as Strategic Safeguards

[Editor’s Note: Today’s article is a guest post from Jaime Starcheski, Director of Elite Client Services for Urbanride, providing luxury ground transportation for high-net-worth individuals, business leaders, and executive assistants. If you or someone you know would like to make a guest contribution to the Future of Work Exchange (FOWX), please contact us at info at ardentpartners dot com. Thanks!]

Executive assistants (EAs) have long kept the machinery of corporate life running – scheduling, coordinating, and shielding executives from distractions. Essential, yes, but not always strategic. Agentic AI is changing this.

Jaime Starcheski

Unlike typical generative AI chatbots, which require step-by-step prompts, agentic AI completes objectives with minimal human input – interpreting intent, collaborating with other systems, and operating independently across complex workflows.

Because agentic AI operates effectively without a ‘human in the loop,’ oversight is critical. Inserting a human only at the start or end of a workflow is no longer enough. Someone needs to monitor, contextualize, and override what autonomous systems are doing in real time.

And increasingly, that someone is the EA.

The EA’s Expanding Command

As AI systems become more autonomous, executive assistants are stepping into a new kind of leadership – one better described as a strategic safeguard than an administrative backbone. IT and security teams manage data and infrastructure, but it’s the EA who brings contextual judgment, discretion, and influence.

Long trusted to protect executive bandwidth and curb reputational risk, today’s EAs now serve as the connective tissue between leadership intent and corporate execution.

AI can automate routine tasks like scheduling, reminders, and pulling data, but it cannot properly align its own outputs with company priorities and risk tolerance. And while AI can act, it cannot read a room or navigate power dynamics. As automation scales, so does the need for discernment, making the EA all the more indispensable.

For Strategic Leverage, Start Here

In the age of autonomous agents, founders and executives should ask not just, “How productive is my EA?” but, “Is my EA in a position to operate strategically?”

If you want your EA to operate at a higher level, you need to create the conditions for strategic judgment to emerge. Grant them access to planning sessions, offsites, and high-level conversations. This access lets them absorb strategic intent and steer execution with maximum leverage.

In many organizations, the EA is the final human checkpoint before capital moves or brand risk emerges. Deciding who gets in the room and how critical information is surfaced requires a level of trust that doesn’t appear on an org chart. As agentic AI embeds into workflows, that discernment becomes even more vital.

In an automated world, the strategic EA is central to risk mitigation, reputational stewardship, and operational resilience. Leaders who recognize this will move faster, execute smarter, and protect better. And their EAs won’t just support the future – they’ll shape it.

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An Enterprise Roadmap to Transform the Candidate Experience

Ardent Partners and Future of Work Exchange (FOWX) conduct a variety of workplace and Future of Work research. In this new series, we’re taking a deep dive into a chart from a recent research effort and providing analysis to bring you the latest technology trends impacting today’s workforce.

This week, we’re looking at how enterprises plan to invest in capabilities over the next 12 months to improve and enhance the candidate experience. In today’s competitive talent market, the candidate experience has become more than just a recruitment best practice — it is a core component of employer branding, talent attraction, and retention strategies.

According to recent Ardent Partners and Future of Work Exchange (FOWX) research, organizations are prioritizing the following improvements and enhancements toward the candidate experience: creating greater personalization of the candidate journey (71%), developing more flexible interview experiences (68%), showcasing company culture and workplace environments (67%), tracking and implementing candidate Net Promoter Scores (NPS) (59%), and expanding feedback channels and candidate surveys (59%). Together, these initiatives form a comprehensive plan to create a more engaging, responsive, and transparent candidate journey.

The rest of this article is available by subscription only.

Introducing a New Subscription Model

To continue providing valuable insights and resources on the future of work and extended workforce management, we’re transitioning our site to a paid subscription model. While some posts will remain free, subscribing will grant you exclusive access to in-depth analysis, market research, expert interviews, and actionable strategies that will help improve your business. Solution providers and practitioners are invited to join today and gain a competitive edge by tracking the industry’s important innovations, emerging trends, and best practices.

Click here to learn more.

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Part Two: A Conversation With Matthew Rodger

Did you miss Ardent Partners’ recent FOWX podcast, A Conversation With Matthew Rodger, Chief Growth and Commercial Officer at AMS, that delivered a series of insights about the future of extended workforce management, the impact of AI on talent acquisition, and why contingent workforce programs must change in order to succeed in the months ahead.

In the second of this two-part series, we continue with podcast highlights of that discussion and a link to the full event.

Candidate Centricity Gains Momentum

In the evolving world of work, one idea is gaining long-overdue momentum: candidate-centricity. This principle — placing the candidate at the heart of workforce strategy — offers not just a more human approach to talent engagement, but a practical roadmap for business resilience and growth. Whether we call it “talent-centric,” “skill-centric,” or “candidate-centric,” the central concept is the same: The individual talent, and their capabilities, preferences, and experiences, must be the focal point of how modern workforce programs are designed, executed, and evolved.

The rest of this article is available by subscription only.

Introducing a New Subscription Model

To continue providing valuable insights and resources on the future of work and extended workforce management, we’re transitioning our site to a paid subscription model. While some posts will remain free, subscribing will grant you exclusive access to in-depth analysis, market research, expert interviews, and actionable strategies that will help improve your business. Solution providers and practitioners are invited to join today and gain a competitive edge by tracking the industry’s important innovations, emerging trends, and best practices.

Click here to learn more.

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Part One: A Conversation With Matthew Rodger

Did you miss Ardent Partners’ recent FOWX podcast, A Conversation With Matthew Rodger, Chief Growth and Commercial Officer at AMS, that delivered a series of insights about the future of extended workforce management, the impact of AI on talent acquisition, and why contingent workforce programs must change in order to succeed in the months ahead.

In part one of this two-part series, we provide some podcast highlights of that discussion and a link to the full event.

The contingent workforce industry is standing at a critical crossroads — one shaped by decades of experience and now confronted with unprecedented demands for innovation. It’s clear that while the sector boasts deep institutional knowledge and hard-earned experience, it also grapples with inertia. The systems and models that once fueled contingent workforce programs — particularly MSPs and VMS platforms — are largely unchanged in nearly 30 years. That kind of longevity is both a strength and a weakness. It provides a tried-and-true framework for execution, but one that risks obsolescence in today’s rapidly shifting talent and technology landscape.

The rest of this article is available by subscription only.

Introducing a New Subscription Model

To continue providing valuable insights and resources on the future of work and extended workforce management, we’re transitioning our site to a paid subscription model. While some posts will remain free, subscribing will grant you exclusive access to in-depth analysis, market research, expert interviews, and actionable strategies that will help improve your business. Solution providers and practitioners are invited to join today and gain a competitive edge by tracking the industry’s important innovations, emerging trends, and best practices.

Click here to learn more.

read more

Skills-Based Capabilities Redefine Talent Strategies, Part Two

Ardent Partners and Future of Work Exchange (FOWX) conduct a variety of workplace and Future of Work research. In this new series, we’re taking a deep dive into a chart from a recent research effort and providing analysis to bring you the latest technology trends impacting today’s workforce.

This week, in part two of a two-part series, we continue examining how enterprises across industries are reimagining talent strategies, initiating a transformational shift toward skills-based hiring. As organizations prioritize workforce agility and long-term resilience, they are investing in technological capabilities that can operationalize this approach at scale.

Last week, we focused on the leading capabilities on our chart (see below) that enterprises plan to implement over the next 18 months to accelerate a skills-based hiring initiative.  This week, we’re exploring emerging capabilities (6 through 10 in the chart) that have significant value in supporting skills-based hiring strategies. Those capabilities reinforce the aspects of rigor, consistency, and fairness when hiring within a skills-based environment, and include: structured interviews (55%), skills assessments (51%), bias reduction and fairness initiatives (49%), practical exercises and work samples (49%), and competency frameworks (48%). Together, these elements form the backbone of a more objective, inclusive, and performance-driven approach to talent acquisition and development.

The rest of this article is available by subscription only.

Introducing a New Subscription Model

To continue providing valuable insights and resources on the future of work and extended workforce management, we’re transitioning our site to a paid subscription model. While some posts will remain free, subscribing will grant you exclusive access to in-depth analysis, market research, expert interviews, and actionable strategies that will help improve your business. Solution providers and practitioners are invited to join today and gain a competitive edge by tracking the industry’s important innovations, emerging trends, and best practices.

Click here to learn more.

read more

Skills-Based Capabilities Redefine Talent Strategies, Part One

Ardent Partners and Future of Work Exchange (FOWX) conduct a variety of workplace and Future of Work research. In this new series, we’re taking a deep dive into a chart from a recent research effort and providing analysis to bring you the latest technology trends impacting today’s workforce.

This week, in part one of a two-part series, we’re looking at how enterprises across industries are reimagining talent strategies, initiating a transformational shift toward skills-based hiring. As organizations prioritize workforce agility and long-term resilience, they are investing in technological capabilities that can operationalize this approach at scale.

According to recent Ardent Partners and Future of Work Exchange (FOWX) research, a growing number of enterprises plan to implement a suite of capabilities within the next 18 months to support and strengthen skills-based hiring strategies. In part one of a two-part series, we’ll explore the most prominent capabilities, followed by those gaining stronger visibility. The data reveals the most prominent are data-driven decision-making (77%), job analysis and skill identification (67%), skill-based resumes and applications (62%), continuous learning and development (57%), and role-specific simulations, all of which are poised to redefine how enterprises attract, evaluate, and develop talent.

The rest of this article is available by subscription only.

Introducing a New Subscription Model

To continue providing valuable insights and resources on the future of work and extended workforce management, we’re transitioning our site to a paid subscription model. While some posts will remain free, subscribing will grant you exclusive access to in-depth analysis, market research, expert interviews, and actionable strategies that will help improve your business. Solution providers and practitioners are invited to join today and gain a competitive edge by tracking the industry’s important innovations, emerging trends, and best practices.

Click here to learn more.

read more

AI Transforming Talent and Workforce Management

Ardent Partners and Future of Work Exchange (FOWX) conduct a variety of workplace and Future of Work research. In this new series, we’re taking a deep dive into a chart from a recent research effort and providing analysis to bring you the latest technology trends impacting today’s workforce.

This week, we’re looking at the impact of artificial intelligence on talent and workforce management, with recent Ardent Partners and Future of Work Exchange data showing that its influence extends across a wide range of core functions.

According to a recent survey, the top six areas benefiting from AI in talent and workforce management include advanced analytics and talent insights (94%), improved candidate matching (93%), automation of administrative tasks (90%), improved skills assessment and development (87%), enhanced candidate experience (84%), and enhanced candidate sourcing (72%). These figures point to a significant shift in how HR and talent leaders are leveraging AI not just for operational efficiency, but for strategic decision-making and workforce optimization.

Advanced analytics and talent insights. Leading the results is the use of advanced analytics and talent insights, cited by 94% of respondents as a key benefit of AI. It is an indicator that enterprises are using AI-driven analytics to gain deeper, more actionable insights into their workforce. These capabilities go beyond traditional data reporting by offering predictive models that can forecast attrition risk, identify high-potential employees, and assess organizational skill gaps. AI’s ability to synthesize data from multiple sources, such as performance reviews, engagement surveys, compensation trends, etc., gives HR and business leaders a powerful lens to align talent strategies with business outcomes. In a tight labor market where market uncertainty is now the norm, this level of insight is invaluable for proactive workforce planning.

Improved candidate matching. Closely following is improved candidate matching, cited by 93% of respondents, suggesting that AI is fundamentally reshaping recruitment by helping employers find better-fit candidates quicker. The analysis of both structured and unstructured data within resumes, job descriptions, online profiles, and even behavioral assessments enables AI to better match candidates with their ideal roles. This doesn’t just improve hiring speed and efficiency but also aids in reducing potential turnover by ensuring better candidate alignment with the role and company culture.

The rest of this article is available by subscription only.

Introducing a New Subscription Model

To continue providing valuable insights and resources on the future of work and extended workforce management, we’re transitioning our site to a paid subscription model. While some posts will remain free, subscribing will grant you exclusive access to in-depth analysis, market research, expert interviews, and actionable strategies that will help improve your business. Solution providers and practitioners are invited to join today and gain a competitive edge by tracking the industry’s important innovations, emerging trends, and best practices.

Click here to learn more.

read more

Enterprises Prioritize Total Talent Management Investment

Ardent Partners and Future of Work Exchange (FOWX) conduct a variety of workplace and Future of Work research. In this new series, we’re taking a deep dive into a chart from a recent research effort and providing analysis to bring you the latest technology trends impacting today’s workforce.

This week, we’re looking at the level of automation and technology support across several workforce domain areas. When looking at those areas currently automated or supported via technology, it reveals a fragmented landscape where a couple domains are much more digitized than others. However, when comparing planned automation and tech support over the next 18 to 24 months, it’s clear most organizations are prioritizing automation in the near future.

The rest of this article is available by subscription only.

Introducing a New Subscription Model

To continue providing valuable insights and resources on the Future of Work and extended workforce management, we’re transitioning our site to a paid subscription model. While some posts will remain free, subscribing will grant you exclusive access to in-depth analysis, market research, expert interviews, and actionable strategies that will help improve your business. Solution providers and practitioners are invited to join today and gain a competitive edge by tracking the industry’s important innovations, emerging trends, and best practices.

Click here to learn more.

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Best Practices for Direct Sourcing: Insights from Industry Leaders

When it comes to implementing and optimizing a direct sourcing program, the collective insights from industry veterans offer a roadmap rooted in experience, strategic foresight, and operational nuance. Across the board, one message rings clear: Success is not about checking a box, it’s about building a robust, thoughtful, and collaborative framework that aligns with broader organizational goals.

The following is based on a FOWX podcast (listen here) and sponsored by Worksuite, featuring host Christopher J. Dwyer, senior vice president of research at Ardent Partners and the managing director of the Future of Work Exchange, as well as a panel of industry experts from Opptly, Beeline, Raise, and Talent Solutions.

Start with Collaboration and Clarity

There must be emphasis on the importance of collaboration. With multiple stakeholders involved in most direct sourcing ecosystems — MSPs, curation providers, VMS platforms, tech partners, payroll providers, and clients themselves — navigating this complexity requires more than good intentions.

The rest of this article is available by subscription only.

Introducing a New Subscription Model

To continue providing valuable insights and resources on the future of work and extended workforce management, we’re transitioning our site to a paid subscription model. While some posts will remain free, subscribing will grant you exclusive access to in-depth analysis, market research, expert interviews, and actionable strategies that will help improve your business. Solution providers and practitioners are invited to join today and gain a competitive edge by tracking the industry’s important innovations, emerging trends, and best practices.

Click here to learn more.

read more
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