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Technology and Innovation

A New Era of Innovation, Part IV: The Future of Work Awaits

Over the past three weeks, the Future of Work Exchange has featured a series of articles that have highlighted the innovation occurring within the world of workforce management, talent acquisition, and staffing technology and solutions.

We live in a new era, one that is heralded by evolution, innovation, and acceleration…all part of the “Future of Work movement” that dictates how we work and how we thrive. Talent is the centerpiece of this movement, a veritable engine of sorts that drives innovation, sparks ideation, and facilitates competitive differentiation in a globalized market that thrives on expertise and top-tier skillsets.

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Introducing a New Subscription Model

To continue providing valuable insights and resources on the future of work and extended workforce management, we’re transitioning our site to a paid subscription model. While some posts will remain free, subscribing will grant you exclusive access to in-depth analysis, market research, expert interviews, and actionable strategies that will help improve your business. Solution providers and practitioners are invited to join today and gain a competitive edge by tracking the industry’s important innovations, emerging trends, and best practices.

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A New Era of Innovation, Part III: The Next Generation of Workforce Solutions

Over the past two weeks, the Future of Work Exchange has featured a series of articles that have highlighted the innovation occurring within the world of workforce management, talent acquisition, and staffing technology and solutions.

In a business world that is hyper-competitive and globalized, enterprises essentially run on talent. In such a corporate climate, there are many factors that can prohibit the modern enterprise from succeeding. Perhaps the largest of these is the major skills gap that exists within a majority of businesses today, and the inability to support critical projects and initiatives with necessary expertise.

In today’s rapidly evolving talent landscape, a plethora of channels has emerged, offering businesses a variety of options to source and manage their workforce. From digital staffing marketplaces and traditional staffing vendors to professional services, talent networks, and social media platforms, the choices are endless.

The rest of this article is available by subscription only.

Introducing a New Subscription Model

To continue providing valuable insights and resources on the future of work and extended workforce management, we’re transitioning our site to a paid subscription model. While some posts will remain free, subscribing will grant you exclusive access to in-depth analysis, market research, expert interviews, and actionable strategies that will help improve your business. Solution providers and practitioners are invited to join today and gain a competitive edge by tracking the industry’s important innovations, emerging trends, and best practices.

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Five Ways AI Can Transform Talent Management

Artificial intelligence has the potential to transform the many ways businesses find, engage, source, and manage talent, as well as how they structure business operations in a candidate-centric world. Today on the Future of Work Exchange, we present another exclusive infographic, “Five Ways AI Can Transform Talent Management,” that reflects how AI is primed to not only disrupt talent acquisition, but also influence, impact, and revolutionize the Future of Work movement.

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A New Era of Innovation, Part II: Inside the Workforce Technology Revolution

Last week, the Future of Work Exchange featured a discussion about the technological revolution happening within the greater world of talent and work. In a world combining economic uncertainty, a candidate-centric focus, and continued evolutionary change in a post-pandemic business landscape, an organization’s workforce solution reliance is often what sets it apart from the competition.

Today, we focus on perhaps the most mature of all workforce solutions: Managed Service Providers (MSPs).

The rest of this article is available by subscription only.

Introducing a New Subscription Model

To continue providing valuable insights and resources on the future of work and extended workforce management, we’re transitioning our site to a paid subscription model. While some posts will remain free, subscribing will grant you exclusive access to in-depth analysis, market research, expert interviews, and actionable strategies that will help improve your business. Solution providers and practitioners are invited to join today and gain a competitive edge by tracking the industry’s important innovations, emerging trends, and best practices.

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A New Era of Innovation: Inside the Workforce Technology Revolution (Part One)

It may be difficult to share this perception, given the fact that we’re still mired in an uncertain economic climate, but businesses today are in a rosier position than they ever were before regarding how they find and manage talent (and the ways they address how work is done). The Future of Work Exchange (and the nearly 17 years’ worth of research within its foundation) has often stated that talent is an enterprise’s top competitive differentiator. Throw in a global pandemic that ushered in a new era of work, along with a reimagining of the talent acquisition function, and what we have is a business market that will, probably forever, be laser-focused on the skillsets and expertise required to thrive on a truly global scale.

This, of course, places the utmost significance on a key arena within the typical enterprise: its utilization of workforce management technology, which includes extended workforce management, talent acquisition, talent intelligence, remote/hybrid workplace augmentation, direct sourcing, compliance and risk mitigation, and more.

The rest of this article is available by subscription only.

Introducing a New Subscription Model

To continue providing valuable insights and resources on the future of work and extended workforce management, we’re transitioning our site to a paid subscription model. While some posts will remain free, subscribing will grant you exclusive access to in-depth analysis, market research, expert interviews, and actionable strategies that will help improve your business. Solution providers and practitioners are invited to join today and gain a competitive edge by tracking the industry’s important innovations, emerging trends, and best practices.

Click here to learn more.

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Leverage Digital Staffing Expert Networks

Many times, it’s been said that having the right talent in the right place at the right time is paramount to a successful workforce strategy. While enterprises have often used traditional staffing firms to source candidates, this is no longer a viable option in today’s competitive labor marketplace. Instead, organizations are turning to digital staffing expert networks to recruit and hire candidates quickly, efficiently, and cost-effectively.

Transformative Shift to Digital Staffing

The focus on skills-based hiring is helping drive the transformation toward digital staffing. The ability to gain access to candidates with specific skills, competencies, and experience on a global scale is game-changing for many enterprises.

According to a blog post from Upwork, a global digital staffing provider connecting businesses with independent professionals and agencies, says, “As the internet has become a staple in the lives of people around the world, it has also become a central component in the modern job search.

“With the ability to match independent professionals with the skills and experience to perform excellent work to companies looking for the talent that will fit their needs, digital staffing should be a central component in the talent search for companies of all sizes.”

The rest of this article is available by subscription only.

Introducing a New Subscription Model

To continue providing valuable insights and resources on the future of work and extended workforce management, we’re transitioning our site to a paid subscription model. While some posts will remain free, subscribing will grant you exclusive access to in-depth analysis, market research, expert interviews, and actionable strategies that will help improve your business. Solution providers and practitioners are invited to join today and gain a competitive edge by tracking the industry’s important innovations, emerging trends, and best practices.

Click here to learn more.

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Strategic Workforce Planning Impacts MSP Effectiveness

The Future of Work is an all-encompassing paradigm that transcends any one area of talent acquisition and talent management. Thus, when developing a workforce planning strategy, it must comprise every department and role in the enterprise. Yet, few organizations approach such a strategy from a holistic perspective. This can be detrimental to an organization’s skills development initiatives, talent retention efforts, and overall collaborative effectiveness with MSP and VMS partners.

Lack of Enterprise-Wide Approach to SWP

A study released by eQ8, which provides a dedicated end-to-end SaaS solution for strategic workforce planning (SWP), revealed the criticality of having an enterprise-wide approach toward SWP. Here are a few of the major takeaways from the study:

The rest of this article is available by subscription only.

Introducing a New Subscription Model

To continue providing valuable insights and resources on the future of work and extended workforce management, we’re transitioning our site to a paid subscription model. While some posts will remain free, subscribing will grant you exclusive access to in-depth analysis, market research, expert interviews, and actionable strategies that will help improve your business. Solution providers and practitioners are invited to join today and gain a competitive edge by tracking the industry’s important innovations, emerging trends, and best practices.

Click here to learn more.

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Data Delivers … But With Privacy Controls

The innovative technologies available to enterprises for talent acquisition and talent management are growing exponentially. Along with the growth in HR technology is the vast amount of data that comes with it. Direct sourcing solutions, for example, collect an enormous volume of data about potential candidates. Now with the power of artificial intelligence (AI), an even deeper analysis of employee data can be accomplished. While these insights can be game-changing for workforce productivity and employee engagement strategies, there remains a question about employee privacy.

Technology Pushes Privacy Boundaries

HR is the keeper of the most sensitive employee data in the enterprise from social security numbers to performance reviews to salary information. This standard information has always been under lock and key. However, technology is now extending data into more delicate areas, leading to privacy and security concerns. Consider wearables technology that enterprises are now experimenting with. Used extensively in retail and logistics environments, organizations can now track employee behaviors and health metrics, such as blood pressure, sleep patterns, and daily steps to monitor well-being and engagement.

While HR technologies can help with employee and organizational engagement, enhance efficiencies, streamline processes, and improve executive and managerial decision-making, what are the privacy and security issues of such advancements?

The rest of this article is available by subscription only.

Introducing a New Subscription Model

To continue providing valuable insights and resources on the future of work and extended workforce management, we’re transitioning our site to a paid subscription model. While some posts will remain free, subscribing will grant you exclusive access to in-depth analysis, market research, expert interviews, and actionable strategies that will help improve your business. Solution providers and practitioners are invited to join today and gain a competitive edge by tracking the industry’s important innovations, emerging trends, and best practices.

Click here to learn more.

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Technology Adoption an Accelerant for Future of Work

Within the last few months, coverage of technologies like artificial intelligence (AI) and augmented reality have heated up. With apps such as ChatGTP, anyone can test the AI waters and its relevancy to workplace efficiencies. Recent Ardent Partners and Future of Work Exchange research indicated the adoption of new workforce technology and solutions is an enterprise imperative for 68% of survey respondents.

One of the defining characteristics of the Future of Work is digitization. Enterprises are now operating with more remote and hybrid workplaces. Thus, technology is imperative to a cohesive and efficient workforce. What this means for the individual employee is more daily immersion in various technological platforms and solutions. Upskilling will be a critical aspect for workers as they harness more advanced technologies to communicate, collaborate, and execute their roles.

The rest of this article is available by subscription only.

Introducing a New Subscription Model

To continue providing valuable insights and resources on the future of work and extended workforce management, we’re transitioning our site to a paid subscription model. While some posts will remain free, subscribing will grant you exclusive access to in-depth analysis, market research, expert interviews, and actionable strategies that will help improve your business. Solution providers and practitioners are invited to join today and gain a competitive edge by tracking the industry’s important innovations, emerging trends, and best practices.

Click here to learn more.

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FOWX Notes, May 5 Edition

Some picked-up pieces, news, and insights from across the evolving world of talent and work:

  • Magnit, a leading integrated workforce management platform that offers MSP, VMS, direct sourcing, services procurement, EOR, etc. solutions, announced the appointment of Teresa Carroll as its new CEO. Carroll spent nearly three decades at Kelly Services, where she served as President of Global Talent Solutions, and also served as President of Oasis, a Paychex Company. In a press release on Wednesday, Carroll noted, “I am excited to lead the business and look forward to working with the Magnit leadership team and Board of Directors to achieve our ambitious strategic goals. The opportunity that lies ahead for our business is tremendous. We will continue to focus on our guiding principle of driving the evolution of work through our unique position in the talent supply chain. I am confident about the continued success and the positive impact we will have on our clients, suppliers, workers, and other stakeholders.”
  • WorkLLama, technology provider of an AI-driven, talent marketing, relationship management, and direct sourcing suite, and High5, a leading provider of global talent solutions, together have formed a strategic partnership to bring direct sourcing and curation of talent to leading healthcare organizations. According to Sudhakar Maruvada, CEO and Founder of WorkLLama, “The healthcare industry has undergone a fundamental shift in the past few years. One of the biggest challenges is a shortage of workers to support it,” he says. “We believe our platform, along with High5’s unprecedented access to talent, will enable these organizations to find and engage the talent they so desperately require.”
  • Worksome, an external workforce management platform that helps enterprises compliantly hire and pay contractor workforces globally, announced the launch of revolutionary direct sourcing and global independent contractor compliance. According to Morten Petersen, co-founder and CEO of Worksome, “The current economic situation, coupled with a boom in contractors, means companies are expanding and leveraging their non-employee workforces to increase agility,” he says. “For our customers, having access to the global talent market to find the right skill sets —regardless of where the worker is operating from — is imperative when working at an enterprise level. This is why we’re introducing new functionality that provides an even more centralized approach to external workforce management,” Petersen adds.
  • Coupa Software, a leader in business spend management (BSM), announced that Rob Bernshteyn has departed the company after more than 14 years as CEO and ChairmanAccording to Bernshteyn, “It’s been the professional and personal privilege of my lifetime so far to lead this company and help to define Coupa’s community-driven strategy and vision. With Business Spend Management, my Coupa colleagues and I proudly galvanized an entirely new category of software innovation,” he said.
  • The World Economic Forum (WEF) released its Future of Jobs Report 2023, revealing that over the next five years, the world will lose 83 million jobs but will create 69 million new positions. The survey included responses from 803 companies from across 45 economies. While a 2% reduction in worldwide employment is expected by 2027, job opportunities will grow for specialists in artificial intelligence and machine learning, sustainability, business intelligence analysis, and information security. The fields with the largest absolute growth are expected in education, agriculture, and digital commerce.
  • Worksome, an external workforce management platform that helps enterprises compliantly hire and pay contractor workforces globally, announced the launch of revolutionary direct sourcing and global independent contractor compliance. According to Morten Petersen, co-founder and CEO of Worksome, “The current economic situation, coupled with a boom in contractors, means companies are expanding and leveraging their non-employee workforces to increase agility,” he says. “For our customers, having access to the global talent market to find the right skill sets —regardless of where the worker is operating from — is imperative when working at an enterprise level. This is why we’re introducing new functionality that provides an even more centralized approach to external workforce management,” Petersen adds.
  • Tundra, a direct source curation provider, and Magnit are working together to create the a scalable direct sourcing solution. The partnership enables companies to leverage the power of their brands to attract and grow talent more efficiently through direct sourcing. According to Ryan Buma, EVP, Growth & Innovation at Magnit, “Magnit has a 30-year history of building tailored workforce management programs, and our partnership with Tundra will help us keep true to our mission to deliver what’s next to organizations and talent,” Buma said. “Bringing together these two powerful portfolios will enable the rapid growth of direct sourcing programs within client organizations, providing them with a critical competitive advantage across evolving hiring markets.”
  • Artificial intelligence is being integrated on many platforms and Salesforce is no exception. The company announced Einstein GPT, the world’s first generative AI customer relationship management technology. In a statement to Yahoo Finance Live, Salesforce CEO Marc Benioff said, “With this next generation of generative AI, what it means is that AI is going to be able to do even more for you. It can code for you. It can write letters for you if you’re a sales executive or a service executive. It’s going to be able to create content. There’s a lot of things that AI is able to do today that we couldn’t do 10 years ago.”
  • The U.S. Equal Employment Opportunity Commission (EEOC) has obtained a default judgment in U.S. District Court in its sex discrimination lawsuit against Green JobWorks LLC, the federal agency announced today. According to EEOC Regional Attorney Debra Lawrence, “It has been almost 60 years since the passage of Title VII, yet many staffing agencies continue to believe that they can indulge discriminatory customer preferences and engage in stereotype-based selection practices with impunity — and they’re wrong,” she said. “The EEOC will continue to carefully scrutinize the conduct of staffing agencies and employers in construction-related industries and the skilled trades, and the agency will take forceful action to redress violations of federal law.”
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