Remote Work Archives - The Future of Work Exchange

What’s The Deal With Virtual Layoffs?

Business Leadership by Christopher J. Dwyer on 11/13/2024

Try not to read that title aloud in a Jerry Seinfeld voice.

There’s no denying that recessionary fears are resulting in sometimes necessary cost-cutting strategies for businesses across the globe. And there’s no way around budgetary concerns when the economy is still at an unsettled point only three-and-a-half months into 2023. Layoffs are an unfortunate attribute of the corporate arena, in which headcount is reduced in mass quantities as a result of poor performance, market conditions (like we’re experiencing today), a global health crisis (hello, pandemic), and a slew of other reasons.

The world’s biggest and most popular fast-food chain will always weather whatever storm they face, but even McDonald’s has limitations on how they can operate in an uncertain economic climate. Alongside global organizations like Amazon, Goldman Sachs, Meta, Google, etc., the golden arches now faces their turn in the “let’s reduce headcount to save dough” game that so many other enterprises have faced over the past several months.

While layoffs can be heartbreaking and disruptive, they are a cost of business. No one would fault McDonald’s or any other large global entity for slashing their workforce in 2023’s rocky economic road. However, there’s a very, very fine line between a layoff and cruelty…a line that McDonald’s crossed just this past week.

We’re not lovin’ this. At all.

As stated above, yeah, layoffs sometimes need to occur for a business to move forward. Especially in the world we’re living in today. Although costs need to be front-and-center, there’s a right way to conduct layoffs and a completely, erratically wrong way to do so. Guess which way McDonald’s chose?

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RTO Mandates Lead to Hushed Hybrid Trend

Business Leadership Diversity and Inclusion General Insights HR by John Yuva on 11/07/2024

Now in year three of our post-COVID-19 world, enterprises that once embraced and supported remote and hybrid workforce models are beginning to pull back — in some cases substantially — from their earlier commitments. Over the last year, corporations such as Disney, JPMorgan, Goldman Sachs, and most recently Amazon are instituting strict return-to-office (RTO) policies where employees are now required to be in the office five days per week. What are the motivations behind such policies and are they warranted? Even more striking is the resistance of many employees to RTO mandates — and how that is likely to play out in the year ahead.

RTO Motivations Warranted?

The U.S. Career Institute reports that by 2025, up to 36.2 million Americans will be working remotely. Currently, 54% of workers want to work fully remotely, with 41% preferring a hybrid schedule, followed by 5% who would choose to work in the office full time. Despite the statistics, enterprises instituting RTO policies (e.g., a return to office in some capacity, three times per week, or permanently) argue their necessity to improve productivity, strengthen collaboration efforts, and drive deeper innovation.

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Employee Experience and the Power of Engagement

Business Leadership Diversity and Inclusion General Insights HR Talent by John Yuva on 08/05/2024

One business constant over the last four years is uncertainty. Whether it’s the economy, geopolitics, or the overall market, enterprises must contend with that sense of the unknown. As such, having a flexible and agile workforce is essential when market dynamics shift. Flexibility and agility often derive from employee experience (EX) initiatives. Organizations that prioritize employee experience are more internally aligned and can better pivot when needs arise.

However, essential to employee experience is understanding that it goes beyond employee satisfaction. Rather, it is a strategic imperative that directly influences organizational culture, success, and the ability to navigate an ever-changing business landscape.

Employee Experience Begins and Ends with Engagement

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When a Return to the Office and Workplace Culture Collide

Business Leadership by Christopher J. Dwyer on 07/15/2024

Although it’s hard to believe, it’s been more than four years since the beginning of the COVID-19 pandemic. And in that time, several key Future of Work “accelerants” took the business arena by storm. The extended workforce, long a viable source of talent, saw a remarkable increase in utilization as businesses sought true workforce scalability in the face of uncertain times.

Direct sourcing began to take off as a means of nurturing talent communities and developing a near-self-sustaining source of on-demand expertise. Skills-based hiring emerged as a way to look “beyond” costs and pay rates to revolutionize how enterprises innovative and leverage next-generation skillsets.

Empathy-led leadership and emotional intelligence became crucial endeavors to separate the successful leaders from those that would eventually lose their staff to the Great Resignation. And, of course, the most famous Future of Work accelerant of all, remote and hybrid work, drew most of the spotlight and headlines.

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The Next Great Era of the Hybrid Workplace

Business Leadership by Christopher J. Dwyer on 05/20/2024

“We’re not putting that genie back in the bottle” is a phrase I’ve used at least two or three dozen times over the past few months whenever I’m asked about the realm of remote and hybrid work and how return-to-office (RTO) mandates are impacting these attributes. No matter how the economy shifts and no matter how far the pendulum swings back in favor of the employer, the phrase will always be true.

The COVID-19 pandemic was a watershed moment for humanity. And it was also a turning point in the business world.

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The Power of Digital Workspaces in 2024

Business Leadership Technology and Innovation by Christopher J. Dwyer on 05/06/2024

Digital workspaces are increasingly becoming powerful additions to the realm of remote and hybrid work. In the simplest of terms, these digital spaces allow employees to work remotely or from anywhere with an internet connection, rather than being tied to a specific physical location.

In recent years, the adoption of digital workspaces has been accelerated by the COVID-19 pandemic, which has forced many companies to adopt remote work policies. However, even before the pandemic, the trend towards digital workspaces was already on the rise, driven by factors such as the increasing availability of advanced communication and collaboration technologies, the rising costs of real estate, and the desire for greater flexibility and work-life balance.

Today, the digital workspace model is now permanent, no matter how many executives believe they can ignore the spectrum of flexibility that has become synonymous with post-pandemic working.

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The Fluidity of the Future of Work

Business Leadership by Christopher J. Dwyer on 03/05/2024

For well over a decade, the “Future of Work” phrase has elicited both excitement and confusion. There is an inherent joy associated with the pathways of progression around the concepts of “work,” yet, complexities remain from defining exactly what is the “future state” of how we work. As the phrase, and its subsequent movement, caught fire in the midst of the COVID-19 pandemic while the rules of work changed, the “Future of Work” became a foundational piece of business lexicon and we bore witness to an ever-evolving landscape of revolution, innovation, and technology.

Four years ago at this time, many of us (well, let’s be honest: all of us) were focused on the most critical of all Future of Work accelerants: remote and hybrid work. Who could know back then that this would open the floodgates into new and exciting ways of structuring workplace environments?

The Future of Work Exchange has oft-discussed this concept of “acceleration” in that pandemic-era restrictions, and, by consequence, the forced changes of how we work, pushed enterprises across the globe into a new era of work optimization.

With our backs against the proverbial wall, we responded by innovating. And by innovating, we continued to transform how we work, when we work, and where we work.

With nearly a quarter of 2024 in the books (time flies, doesn’t it?), the landscape of Future of Work-led shifts within the workplace (and how we work) represents the true fluidity of this movement; as technology continues to progress and as businesses seek to innovate around the areas of proficiency, efficiency, and productivity, we can anticipate a continuous evolution in the workplace dynamics, such as:

The much-vaunted four-day workweek. The Exchange’s John Yuva wrote about this strategy in 2023, finding that four-day workweeks “lead to lower stress levels as well as a happier and more loyal workforce,” as well as a major increase in productivity. The issue keeping the strategy from adoption, though? The vertical-to-vertical adherence to four days instead of five means that there’s a gap in customer- and client-facing servicing, leaving managers to struggle over another staffing issue in an era when the labor market is already volatile.
“Chronoworking” as a potential workplace disruptor. Chronoworking is innovative as it aligns work schedules with individuals’ peak productivity times, optimizing performance and creativity. However, its adoption can be challenging due to the need for a shift in traditional work paradigms, potential resistance from established routines, and the necessity for effective communication and coordination among team members following varied schedules
The convergence of new workforce generations and the importance of workplace culture. With Boomers mostly out of the workforce and Gen Xers approaching the last decade or so of their careers, it means that millennials and Gen Z workers represent the majority of today’s talent. Although this shift has been happening in some capacity over the past few years, the newer blend of workers means that there’s the utmost pressure on leaders to shore up workplace culture and ensure that the “work experience” meets the evolving requirements and desires of the younger generation.
The impact of AI on the workplace. Artificial intelligence is the next great level of innovation, with generative AI as its calling card. Generative AI is poised to revolutionize the future workplace by automating complex tasks, fostering creativity, and enhancing overall efficiency. Through its ability to autonomously generate content, solutions, and insights, generative AI will free up human resources to focus on higher-level decision-making and innovation. This transformative technology holds the potential to reshape workflows, streamline processes, and create a more dynamic and adaptive work environment, ultimately driving increased productivity and competitiveness in the evolving landscape of the modern workplace.

What Happens When Return-to-Office Mandates Impact Recruitment, Talent Retention, and the Employee Experience?

Business Leadership by Christopher J. Dwyer on 07/03/2023

As I’ve said dozens of times on video, on the Future of Work Exchange Podcast, and during numerous webinars: there is/was no silver lining to a global health crisis that killed millions of people and permanently disabled millions more. Many of us were sick ourselves, and many of us lost people close to use during the COVID-19 pandemic.

It was a dark time in our lifetimes, a period in which everyday routines were altered as lockdowns, quarantines, and social distancing became a frustrating (and frightening) norm. While we are three-and-a-half years removed from those scary early days of the pandemic, the ramifications will always be apparent…especially in the business arena. In fact, Future of Work acceleration is now perceived as one aspect that was a positive result of the incredible change brought about by the crisis.

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Removing Limitations is the True Future of Work

Business Leadership by Christopher J. Dwyer on 06/05/2023

“When a man has put a limit on what he will do, he has put a limit on what he can do.” —Charles M. Schwab

There is something to be said about the personal effects of removing “limitations” on ourselves as people and as professionals. In order for us to truly thrive, we have to leverage rationale that doesn’t limit us in any way. We must be open to new ways of thinking that can change our lives for the better, and this often starts (or should start) with embracing change in all of its forms.

If there’s anything that the business arena learned in the wake of the COVID-19 pandemic, it’s that change is not always a choice. Seemingly overnight, life was halted in ways we could have never imagined. Entire sports seasons were delayed and postponed, businesses were shuttered, and concepts like “lockdowns” and “social distancing” became part of everyday vernacular (as did facial coverings in any type of public setting).

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The “FOWX Live” Executive Roundtable Is Back…Join Us In Boston on June 13

Uncategorized by Christopher J. Dwyer on 05/15/2023

Last year, the Ardent Partners team hosted the inaugural Future of Work Exchange LIVE (“FOWX Live”) executive roundtable event, which saw executives from around the globe connect, converse, and network around topics such as the extended workforce, remote and hybrid work, the evolution of talent acquisition, services procurement, etc.

The second annual edition of our exclusive executive roundtable series returns on June 13 in Boston at the historic Harvard Club venue. Join us for an engaging and exciting event in the heart of Boston as we discuss the topics that are driving change in the world of work and talent.

This event will bring together thought leaders and industry experts to explore key topics such as the impact of technology, the changing nature of work, and strategies for attracting and retaining top talent. Whether you’re looking to optimize your procurement processes, revamp your talent acquisition strategy, or improve your HR practices, this event is for you.

Don’t miss this opportunity to network with like-minded professionals and gain valuable insights that will help you drive success in your organization. Register now to secure your spot at the Future of Work Exchange LIVE executive roundtable event in Boston on June 13. We look forward to seeing you there!