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Christopher J. Dwyer

A New Era of Innovation: Inside the Workforce Technology Revolution (Part One)

Talent AcquisitionTechnology and Innovation by Christopher J. Dwyer on

It may be difficult to share this perception, given the fact that we’re still mired in an uncertain economic climate, but businesses today are in a rosier position than they ever were before regarding how they find and manage talent (and the ways they address how work is done). The Future of Work Exchange (and the nearly 17 years’ worth of research within its foundation) has often stated that talent is an enterprise’s top competitive differentiator. Throw in a global pandemic that ushered in a new era of work, along with a reimagining of the talent acquisition function, and what we have is a business market that will, probably forever, be laser-focused on the skillsets and expertise required to thrive on a truly global scale.

This, of course, places the utmost significance on a key arena within the typical enterprise: its utilization of workforce management technology, which includes extended workforce management, talent acquisition, talent intelligence, remote/hybrid workplace augmentation, direct sourcing, compliance and risk mitigation, and more.

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Introducing a New Subscription Model

To continue providing valuable insights and resources on the future of work and extended workforce management, we’re transitioning our site to a paid subscription model. While some posts will remain free, subscribing will grant you exclusive access to in-depth analysis, market research, expert interviews, and actionable strategies that will help improve your business. Solution providers and practitioners are invited to join today and gain a competitive edge by tracking the industry’s important innovations, emerging trends, and best practices.

Click here to learn more.

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What Happens When Return-to-Office Mandates Impact Recruitment, Talent Retention, and the Employee Experience?

Business Leadership by Christopher J. Dwyer on

As I’ve said dozens of times on video, on the Future of Work Exchange Podcast, and during numerous webinars: there is/was no silver lining to a global health crisis that killed millions of people and permanently disabled millions more. Many of us were sick ourselves, and many of us lost people close to use during the COVID-19 pandemic.

It was a dark time in our lifetimes, a period in which everyday routines were altered as lockdowns, quarantines, and social distancing became a frustrating (and frightening) norm. While we are three-and-a-half years removed from those scary early days of the pandemic, the ramifications will always be apparent…especially in the business arena. In fact, Future of Work acceleration is now perceived as one aspect that was a positive result of the incredible change brought about by the crisis.

The rest of this article is available by subscription only.

Introducing a New Subscription Model

To continue providing valuable insights and resources on the future of work and extended workforce management, we’re transitioning our site to a paid subscription model. While some posts will remain free, subscribing will grant you exclusive access to in-depth analysis, market research, expert interviews, and actionable strategies that will help improve your business. Solution providers and practitioners are invited to join today and gain a competitive edge by tracking the industry’s important innovations, emerging trends, and best practices.

Click here to learn more.

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Unlocking Success in the Future of Work: Maximizing the Potential of the Extended Workforce (Upcoming Webinar)

Contingent WorkforceEvents by Christopher J. Dwyer on

Ardent Partners and Future of Work Exchange research has recently discovered that the extended workforce (also known as the contingent workforce) now comprises 49% of all enterprise talent. This astounding figure represents nearly 15 straight years of growth and represents the agility, flexibility, and value of non-employee talent.

For many businesses, leveraging contingent talent is table-stakes to thriving during uncertain times. Thus, the question at hand is: “How does the extended workforce impact the Future of Work?”

On Tuesday, June 20 (next week!), Beeline is hosting an exclusive webcast that will tackle this question and deep-dive into the elements of the extended workforce that have tangible value in a talent-centric corporate arena. Brian McCourt, the extended workforce platform’s Senior Client Relationship Manager, will join me to discuss:

  • How leading businesses are not only surviving but thriving in times of uncertainty through Best-in-Class extended workforce strategies.
  • Valuable insights on the transformative impact of next-generation automation on talent acquisition.
  • The effective solutions for optimizing the management of today’s rapidly growing and evolving contingent workforce.

Register here for next week’s event or click on the image below. See you there!

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Embracing Change, Unlocking Opportunities: A Recap of the “Future of Work Exchange LIVE” Event

Events by Christopher J. Dwyer on

Did you miss the second annual Future of Work Exchange LIVE Executive Roundtable event? Well, there’s always next year, but, until then, here’s a recap of the day’s festivities.

Ardent’s SVP of Research (and the Future of Work Exchange’s Managing DIrector), Christopher Dwyer, welcomes a packed room to the second annual Future of Work Exchange Executive Roundtable event.

My colleague Andrew Bartolini (Ardent Partners’ Chief Research Officer) kicked off Tuesday’s conference and welcomed a packed room to a day filled with innovative insights. After a few minutes defining the Future of Work and setting the scene for the day ahead, Opptly CEO Lori Hock moderated an incredible panel discussion, “The Rising Tide of AI in Talent Acquisition,” that featured the solution’s Head of Operations, Rebecca Valladares, and Sevenstep’s Chief Solutions Officer, Paul Harty.

Opptly CEO Lori Hock moderates an AI-focused panel discussion with Christopher Dwyer, Paul Harty, and Rebecca Valladares.

The panel discussed how critical artificial intelligence’s impact could be in the world of talent, especially as attributes such as the candidate experience, hiring manager experience, and the role of recruiter become ever-so-crucial in a volatile labor market. Valladares spoke of the utmost importance of the technology, stating, “Ultimately, recruiters who use AI will replace recruiters who do not use AI.”

 

A panel discussion on building direct access to talent, featuring Vanessa Miller (Graphite), Lizzie Parnell (RSM), and Kevin Leete (WorkLLama).

The day’s second expert panel featured WorkLLama’s Kevin Leete, RSM’s External Workforce Lead, Lizzie Parnell, and Graphite’s VP of Alliances, Vanessa Miller. The panel, “Building Direct Access to Talent,” featured a lively conversation around the myriad ways talent acquisition is changing the ways businesses directly-access top-tier candidates. Parnell spoke about RMS’s unique “Work Your Way: An RSM Opportunity Marketplace” initiative, which prioritizes the candidate experience and encourages hiring managers to diversify their talent acquisition efforts through omni-channel sources of expertise.

John DeWeerd and Kristen McArdle (HireGenics) join JLL’s Caitlin Klezmer to discuss why the extended workforce is an enterprise’s greatest asset.

HireGenics’ John DeWeerd (Senior Vice President) and Kristen McArdle (SVP of Client Success), with JLL’s Senior HR Business Partner, Caitlin Klezmer, discussed the impact of today’s extended workforce during the day’s third expert panel, “Why the Extended Workforce Is Your Greatest Asset.” The panel conversed around the contingent workforce’s role during uncertain economic times, its place in the pantheon of flexible workforce strategies, and how agile talent cascades into deeper talent acquisition innovation.

Before capping off the day with an elegant Harvard Club lunch (always a highlight of any event at this prestigious venue), FOWX Live’s attendees gathered for interactive roundtable discussions on topics such as remote and hybrid work, extended workforce management, hiring challenges, and technology strategies.

This exclusive event was dedicated to exploring the Future of Work and addressing the unique challenges presented by the evolving workforce and business landscapes. For the procurement, HR, and talent acquisition executives in the room, this was another invaluable and engaging conference to help better guide them on their Future of Work journeys.

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Removing Limitations is the True Future of Work

Business Leadership by Christopher J. Dwyer on

“When a man has put a limit on what he will do, he has put a limit on what he can do.” —Charles M. Schwab

There is something to be said about the personal effects of removing “limitations” on ourselves as people and as professionals. In order for us to truly thrive, we have to leverage rationale that doesn’t limit us in any way. We must be open to new ways of thinking that can change our lives for the better, and this often starts (or should start) with embracing change in all of its forms.

If there’s anything that the business arena learned in the wake of the COVID-19 pandemic, it’s that change is not always a choice. Seemingly overnight, life was halted in ways we could have never imagined. Entire sports seasons were delayed and postponed, businesses were shuttered, and concepts like “lockdowns” and “social distancing” became part of everyday vernacular (as did facial coverings in any type of public setting).

The rest of this article is available by subscription only.

Introducing a New Subscription Model

To continue providing valuable insights and resources on the future of work and extended workforce management, we’re transitioning our site to a paid subscription model. While some posts will remain free, subscribing will grant you exclusive access to in-depth analysis, market research, expert interviews, and actionable strategies that will help improve your business. Solution providers and practitioners are invited to join today and gain a competitive edge by tracking the industry’s important innovations, emerging trends, and best practices.

Click here to learn more.

read more

The Future of Work Exchange Podcast, Episode 706: A Conversation With Sara Gordon, SVP of Client Relationships at Guidant Global

Podcast by Christopher J. Dwyer on

An all-new episode of the Future of Work Exchange podcast features a conversation with Sara Gordon, SVP of Client Relationships at Guidant Global. Sara and I discuss the continued evolution and impact of the extended workforce, insights into the changing world of work, how automation and technology are revolutionizing talent acquisition, and more.

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Looking Back on Last Year’s “FOWX LIVE” Executive Roundtable

Events by Christopher J. Dwyer on

Today’s article features a recap of last year’s Future of Work Exchange Executive Roundtable conference. Registration is now open for this year’s edition, which will be held on June 13 in Boston at the historic Harvard Club venue. Register now!

In June 2022, Ardent Partners and the Future of Work Exchange hosted “FOWX Live,” an executive roundtable event focused on the core Future of Work topics that are driving business transformation. For many in attendance (including me!), it was the first time attending a live event since before the beginning of the pandemic.

John Healy, founder of Whrrr.work and one of the earliest Future of Work evangelists (and a former workforce solutions executive), kicked off Tuesday’s agenda with a spirited morning keynote that distilled various points of research around the Future of Work. “The way people connect with work is broken” is how John began his keynote address, discussing how the world of work has been transformed and requires new and innovative thinking regarding how businesses connect their projects with open talent-led work models.

FOWX Live featured two engaging panels:

  • Atrium’s Nancy Maren, Utmost’s Dan Beck, and Sage’s Jessica Wall discussed how the extended workforce has impacted today’s businesses and how modern HR and procurement leaders can effectively harness the power of both VMS and MSP solutions to not only connect the enterprise with top-tier talent, but how to also drive true innovation and agility within extended workforce management.
  • I joined JLL’s Caitlin Klezmer and WorkLLama’s Kevin Leete for a conversation on perhaps the hottest topic of the day: remote and hybrid work. Caitlin, Kevin, and I discussed how businesses are adapting to fully-remote and hybrid workplace structures, as well as how talent engagement and talent acquisition strategies are shifting to account for the desired flexibility in the candidate pool.

One of the major highlights of FOWX Live was the ability for attendees to converse with each other at “roundtable” sessions on core Future of Work topics, such as remote/hybrid work, contingent workforce management, and technology strategy. These roundtable discussions featured lively discourse around these important areas of the Future of Work movement, and when it came time to “switch” roundtables (attendees could spend 30 minutes each at two different topic-led tables), it was tough for everyone to wrap up the conversations! Truly a highlight of this week’s event.

MA State Rep. Josh Cutler closed out the day as a special guest lunch keynote; Rep. Cutler was a prominent member of the Commonwealth of Massachusetts’ Future of Work Commission. He spent the lunch hour discussing the report’s major findings and how they were applicable to both professionals and businesses alike.

John Healy discusses why the way people connect with work is broken.
FOWX Live attendees listen to Christopher J. Dwyer’s opening address.
Jessica Wall, Dan Beck, and Nancy Maren discuss the agility and power of the extended workforce.
FOWX Live attendees spend the afternoon networking and conversing about remote work, contingent workforce management, and technology strategy.
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The “FOWX Live” Executive Roundtable Is Back…Join Us In Boston on June 13

Uncategorized by Christopher J. Dwyer on

Last year, the Ardent Partners team hosted the inaugural Future of Work Exchange LIVE (“FOWX Live”) executive roundtable event, which saw executives from around the globe connect, converse, and network around topics such as the extended workforce, remote and hybrid work, the evolution of talent acquisition, services procurement, etc.

The second annual edition of our exclusive executive roundtable series returns on June 13 in Boston at the historic Harvard Club venue. Join us for an engaging and exciting event in the heart of Boston as we discuss the topics that are driving change in the world of work and talent.

This event will bring together thought leaders and industry experts to explore key topics such as the impact of technology, the changing nature of work, and strategies for attracting and retaining top talent. Whether you’re looking to optimize your procurement processes, revamp your talent acquisition strategy, or improve your HR practices, this event is for you.

Don’t miss this opportunity to network with like-minded professionals and gain valuable insights that will help you drive success in your organization. Register now to secure your spot at the Future of Work Exchange LIVE executive roundtable event in Boston on June 13. We look forward to seeing you there!

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