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Artificial Intelligence

The Rising Tide of AI in Talent Acquisition (On-Demand Webinar)

It’s no secret that artificial intelligence is the veritable “rising tide” that shapes both businesses and personal arenas unlike any other technology before it. In the world of work, AI has become a formidable gamechanger in how enterprises find, engage, source, and manage talent…meaning that those businesses that have not yet embraced artificial intelligence will soon find that their tech-enabled brethren will maintain a critical advantage.

AI shapes industries, decisions, interactions, and opportunities, essentially impact everyone’s work and daily life.

If you missed last week’s exclusive webcast that featured Opptly and the Future of Work Exchange, don’t worry…we’ve got you covered. Check out an on-demand replay below and learn why Opptly’s Lori Hock and Rebecca Valladares (and, of course, the Future of Work Exchange) believe that AI will forever transform talent acquisition.

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The Future of Artificial Intelligence

Artificial intelligence is ubiquitous, seemingly fostering a new era of technology and innovation that is poised to spark a revolution in how businesses find (and engage) talent, address how work is done, and structure core business operations. Within this spectrum, the very power of AI is already beginning to influence one of the most critical functions in the contemporary enterprise: talent acquisition.

I’m thrilled to join Opptly’s Lori Hock (CEO) and Rebecca Valladares (Head of Operations) tomorrow, August 16, for a Future of Work Exchange exclusive webcast that will demystify some of the confusion around artificial intelligence and spark discussion around its potential as a talent acquisition industry gamechanger.

Lori, Rebecca, and I will discuss:

  • How AI can be leveraged to drive efficiency, accuracy, speed, and deeper, data-driven decision-making.
  • Why AI will become the de-facto tool for recruiters and talent acquisition professionals.
  • How AI can revolutionize new strategies such as skills-based hiring and predictive analytics, and;
  • The future of AI-led tools (such as ChatGPT) and their responsible use as they become more entwined with everyday business processes.

Register for tomorrow’s webinar here or click on the image below. See you there!

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A New Era of Innovation, Part III: The Next Generation of Workforce Solutions

Over the past two weeks, the Future of Work Exchange has featured a series of articles that have highlighted the innovation occurring within the world of workforce management, talent acquisition, and staffing technology and solutions.

In a business world that is hyper-competitive and globalized, enterprises essentially run on talent. In such a corporate climate, there are many factors that can prohibit the modern enterprise from succeeding. Perhaps the largest of these is the major skills gap that exists within a majority of businesses today, and the inability to support critical projects and initiatives with necessary expertise.

In today’s rapidly evolving talent landscape, a plethora of channels has emerged, offering businesses a variety of options to source and manage their workforce. From digital staffing marketplaces and traditional staffing vendors to professional services, talent networks, and social media platforms, the choices are endless.

The rest of this article is available by subscription only.

Introducing a New Subscription Model

To continue providing valuable insights and resources on the future of work and extended workforce management, we’re transitioning our site to a paid subscription model. While some posts will remain free, subscribing will grant you exclusive access to in-depth analysis, market research, expert interviews, and actionable strategies that will help improve your business. Solution providers and practitioners are invited to join today and gain a competitive edge by tracking the industry’s important innovations, emerging trends, and best practices.

Click here to learn more.

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The Rising Tide of AI in Talent Acquisition

Ardent Partners and Future of Work Exchange research points to artificial intelligence (AI) as a key outlet of innovation in the evolving world of work and talent. From automating mundane tasks and reformulating tactical operations to serving as a proactive source of predictive analysis, AI has become a ubiquitous attribute of the Future of Work movement. Artificial intelligence has catalyzed a new era of bespoke, on-demand, and industry-shifting technology that has the potential to benefit candidates, recruiters, hiring managers business professionals, and executive leaders. Simply put: the advent of AI can drive value to a wide spectrum of enterprise stakeholders.

As new strategies, such as skills-based hiring and omni-channel talent acquisition, become transformational ways to revamp hiring initiatives, artificial intelligence is a conduit to disrupting and changing the ways enterprises evaluate and source talent.

Join Opptly, Ardent, and the Future of Work Exchange for an exclusive webcast that will highlight the many roles of AI in a candidate-centric workforce market that prioritizes the depth and impact of talent. I will join Opptly’s Lori Hock, CEO, and Rebecca Valladares, Head of Operations, to discuss:

  • How AI can be leveraged to drive efficiency, accuracy, speed, and deeper, data-driven decision-making.
  • Why AI will become the de-facto tool for recruiters and talent acquisition professionals.
  • How AI can revolutionize new strategies such as skills-based hiring and predictive analytics, and;
  • The future of AI-led tools (such as ChatGPT) and their responsible use as they become more entwined with everyday business processes.

Click here or on the image below to register for next month’s exclusive webinar. Looking forward to seeing you there!

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Five Ways AI Can Transform Talent Management

Artificial intelligence has the potential to transform the many ways businesses find, engage, source, and manage talent, as well as how they structure business operations in a candidate-centric world. Today on the Future of Work Exchange, we present another exclusive infographic, “Five Ways AI Can Transform Talent Management,” that reflects how AI is primed to not only disrupt talent acquisition, but also influence, impact, and revolutionize the Future of Work movement.

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A New Era of Innovation: Inside the Workforce Technology Revolution (Part One)

It may be difficult to share this perception, given the fact that we’re still mired in an uncertain economic climate, but businesses today are in a rosier position than they ever were before regarding how they find and manage talent (and the ways they address how work is done). The Future of Work Exchange (and the nearly 17 years’ worth of research within its foundation) has often stated that talent is an enterprise’s top competitive differentiator. Throw in a global pandemic that ushered in a new era of work, along with a reimagining of the talent acquisition function, and what we have is a business market that will, probably forever, be laser-focused on the skillsets and expertise required to thrive on a truly global scale.

This, of course, places the utmost significance on a key arena within the typical enterprise: its utilization of workforce management technology, which includes extended workforce management, talent acquisition, talent intelligence, remote/hybrid workplace augmentation, direct sourcing, compliance and risk mitigation, and more.

The rest of this article is available by subscription only.

Introducing a New Subscription Model

To continue providing valuable insights and resources on the future of work and extended workforce management, we’re transitioning our site to a paid subscription model. While some posts will remain free, subscribing will grant you exclusive access to in-depth analysis, market research, expert interviews, and actionable strategies that will help improve your business. Solution providers and practitioners are invited to join today and gain a competitive edge by tracking the industry’s important innovations, emerging trends, and best practices.

Click here to learn more.

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Chatbots and Direct Sourcing — A Natural Fit?

The dial on artificial intelligence (AI) has been turned up to such a degree that anyone can now experiment with the technology. AI tools from ChatGTP to Lensa are putting the power of AI into the hands of everyday folks — with some stunning results. While the consumer side of AI is gaining attention, it’s important not to overlook the applicability and possibility of the technology for direct sourcing and contingent workforce needs.

Today, there are several providers of AI-based tools for optimizing the direct sourcing of contingent workers. One of the most recognizable and popular tools is chatbots. This technology has evolved significantly over the years from a more scripted application to one of conversational AI realization. Through developments in natural language processing, users have a difficult time recognizing whether it’s a human or a bot they’re interacting with.

How are chatbots contributing to efficiencies in direct sourcing efforts? It’s occurring in several ways, allowing HR, business managers, and recruiters to focus on more strategic aspects of total talent management initiatives.

The rest of this article is available by subscription only.

Introducing a New Subscription Model

To continue providing valuable insights and resources on the future of work and extended workforce management, we’re transitioning our site to a paid subscription model. While some posts will remain free, subscribing will grant you exclusive access to in-depth analysis, market research, expert interviews, and actionable strategies that will help improve your business. Solution providers and practitioners are invited to join today and gain a competitive edge by tracking the industry’s important innovations, emerging trends, and best practices.

Click here to learn more.

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Next-Generation Services Procurement: Data-Driven and Optimized for the Future of Work

Ardent Partners and Future of Work Exchange research has long pointed to services procurement (and SOW-based projects and services) as the “next frontier” for contingent workforce management. Comprising upwards of 50%-to-60% (or more!) of the average organization’s total external workforce spending, services procurement remains a prime opportunity for businesses to drive savings, improve visibility, and, most importantly, reshape how work is done.

In a new research study underwritten by Magnit and developed by Ardent Partners and the Future of Work Exchange, we have unveiled some new strategies that can assist enterprises in augmenting services procurement in a Future of Work era:

The large cost savings opportunities that exist for most enterprises in services procurement and the management of SOW-based services make it the next, big frontier for leaders of the extended workforce to tackle. However, a general lack of rigor, combined with issues such as globalization and uncertain economic times, are limiting business leaders’ ability to approach this complex area of spend in a more transformational way.

For enterprises to reimagine the approach to services procurement, they must follow a new model that blends Future of Work accelerants, dynamic data and intelligence, real-time automation, next-generation workforce management technology, and a willingness to adapt and adopt agile solutions.

This Ardent Partners and Future of Work Exchange research report will discuss how businesses can transform their services procurement and SOW (“Statement of Work”) management programs by (1) modifying buying behavior with advanced automation, controls, and data, and (2) developing an impactful initiative that leverages expert services and solutions.

Click here to download the new research study.

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Web 3.0 Is Here to Disrupt the Way We Work

The next generation of digital technology is here. Web 3.0 is on the horizon and it’s poised to have a significant Future of Work impact due to its revolutionary nature. Web 3.0 is defined as the integration of blockchain technology, artificial intelligence, machine learning, the Internet of Things (IoT), and augmented reality, with the convergence of these advanced digital solutions presenting an innovative transformation for the modern business.

The advent of Web 3.0 is not just a natural evolution of the internet at scale, but rather a calling for a new era of decentralization, automation, and intelligence exchange.

A crucial impact area of Web 3.0 is workforce decentralization. By integrating blockchain, professionals will have more control over their personal data, profiles, and accolades, and thus, will be able to monetize their skillsets via decentralized platforms linked by blockchain technology. By being more empowered and autonomous, the non-employee workforce will be enabled with more control, as well as new and more opportunities, for freelance, contract, and gig-based work and positions.

This autonomous, digitally-enabled decentralization would, in essence, catalyze a boundaryless and frictionless stream of work opportunities matching with available talent and expertise…a true Future of Work disruptor that would transform the way we think about recruitment, hiring, and talent acquisition.

Another impact of Web 3.0 on the Future of Work is the automation of tactical and repetitive tasks. With the integration of AI, robotics and other automated systems will be able to perform menial and repetitive activity, freeing up human workers to focus on more creative and strategic work, a boon for efficiency and productivity.

The promise of Web 3.0 also revolves around the idea of transformative data exchange, with IoT concepts driving seamless sharing of critical data between enterprise devices, platforms, and systems. In a remote-work-driven business arena, this is a crucial element in enabling workers, no matter where they may be, to drive decision-making by leveraging real-time enterprise data. Too, this quashes much of the concern of the distributed workforce: giving on-demand, enterprise-grade access to data via Web 3.0 technology convergence means that workers will always be robustly interconnected to their peers, colleagues, and leaders no matter the workplace model.

There are some concerns that these technological advancements may negatively impact the global workforce, displacing some jobs and roles (and even creating income disparity). It will be incumbent on enterprises and government entities to invest the time and resources for reskilling and upskilling initiatives that would ensure that workers are prepared for a new digital age with the proper and aligned skillsets to adapt.

The future of the Future of Work is based on many factors (as we detailed recently). Web 3.0 and its digital experience will prove to be a major disruptor for the world of work and talent.

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How Are Businesses Enhancing the Employee Experience?

It’s all about the “experience” today. All aspects of the modern-day workforce, including both FTEs and contingent workers, revolve around the day-to-day (and long-term) experience within a workplace setting. Business leaders cannot rely on archaic modalities of management any longer if they want their workers to be happy, satisfied, and, most importantly, productive. In the latest edition of the Future of Work Exchange‘s exclusive infographic series, How Are Businesses Enhancing the Employee Experience?, we unveil some new research findings on how business leaders plan to improve their employee engagement and employee experience initiatives.

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