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There’s So Much More to the Future of Work

There’s so much more to the Future of Work than what we’ve experienced thus far.

Around two years ago, during the very first summer under pandemic-era living, we had all had a strong taste of what the so-called “Future of Work” had to offer: remote work became a normalized attribute of the modern business, corporate leadership was consistently changing in the face of survival, and digitization proved to be a competitive differentiator as enterprises moved operations as a direct plan of attack against transformative times.

Since then, we’ve collectively learned to “live” with a life-changing virus whilst embracing the major changes in the way we address how work is done. While some businesses have instituted “return-to-office” plans, many others have settled on models that work well for both productivity and the satisfaction of flexibility for the workforce.

More so, businesses are operating in environments that are increasingly more digital and more human, two vastly different elements that are shaping the Future of Work for organizations across the world. The Future of Work Exchange has covered these aspects since its inception, however, there is so much more to this movement than what we’ve experienced thus far over these past two-plus years:

  • The (continued) transformation of talent acquisition and the power of “open talent.” The extended workforce continues to grow. Freelancers and contractors, sparked by The Great Resignation, are “resettling” into new and different (and most importantly, flexible) roles that better suit their needs and purpose. The technology behind how we find and engage talent has been centered on innovation more now than ever before. We haven’t even begun to truly think about how functionality like blockchain can change the Future of Work game; just look at an organization like the Velocity Network Foundation, which blends digital wallets, blockchain-fueled credentialing, and a truly foundational, evolving “rulebook” that guides candidates/talent and businesses.
  • The real-deal application of artificial intelligence within the confines of “work.” Just because an organization currently leverages a flavor of AI does not mean that this translates into a true application of the technology. AI can become even more of a Future of Work gamechanger when organizations apply deeper elements of its powerful reach, including driving efficiency in hiring, powering predictive and prescriptive insights, and enabling stronger efforts in recruitment. Platforms like HiredScore, Glider.ai, Eightfold.ai, and ModernHire are taking AI in talent acquisition and talent management to a new and exciting era in today’s frenetic labor market.
  • The rise of conscious leadership. The realm of conscious leadership follows a similar path to the one paved by empathy, in that nearly every facet of human contact between an executive and his or her colleagues and staff is rooted in a meaningful, genuine purpose. A leader’s core approaches involve them becoming more aware of their actions, more aware of how kind and, yes, conscious, those actions and insights may be perceived by the organization’s workforce.
  • Strategies that began as extensions of extended workforce management that will become table stakes for the world of talent and work…particularly direct sourcing. Direct sourcing experienced its biggest spike in both prominence and utilization since the beginning of 2020 and there are no signs that businesses will slow how they leverage talent pools and talent communities to inject top-tier talent into their organizational projects and initiatives. Direct sourcing technology is evolving, too, in such a way that “Direct Sourcing 2.0,” which follows AI-fueled, digital recruitment-led functionality (as well as next-generation talent curation), will become the prominent form of direct sourcing as businesses progress their utilization of these critical platforms. Providers such as WorkLLama, LiveHire, Prosperix, Opptly, High5, PRO Unlimited (Direct Source PRO, which has recently integrated WillHire into its solution), and AMS are all contributing to the Direct Sourcing 2.0 revolution.
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Talent Quality-Led Recruiting and the Future of Work

“Talent quality” can be a nebulous concept. Staffing organizations often have to balance the many innerworkings of such an idea, delicately balancing the intricacies of what they believe “talent quality” to be. In a business world that has been dramatically transformed by a pandemic, changes in how businesses operate, and, of course, the impact of Future of Work accelerants, today’s enterprises, staffing agencies, and other key groups must be focused on broadening the definitions around talent quality and put those at the heart of any extended workforce management program.

The Future of Work Exchange is excited to partner with Glider.ai for an exclusive Q&A event tomorrow (May 5) at 11am ET. Ben Walker, a longtime thought leader and expert in the workforce solutions industry, will join me to discuss:

  • The impact of talent quality-led recruiting and how these strategies should be developed and executed.
  • How artificial intelligence can be a gamechanger in regards to eradicating talent fraud and improving overall candidate quality.
  • The priorities of today’s extended workforce programs, and;
  • The key KPIs and performance metrics that are required to gauge the impact of talent quality programs.

Click here or on the image below to register for tomorrow’s event. Looking forward to seeing you there!

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Demystifying Artificial Intelligence for the Extended Workforce

Today, AI is prevalent in both full-time/traditional talent acquisition and within the extended workforce arena. Ardent Partners and Future of Work Exchange research finds that nearly 60% of organizations are effectively “blending” AI and human-led processes into the current hiring initiatives, with another 34% expected to do the same over the next 12-to-24 months.

Back in February, I joined Beeline and HiredScore for an exclusive webcast on demystifying the role of artificial intelligence in hiring and extended workforce management. Beeline’s Colleen Tiner (SVP Strategy), HiredScore’s Athena Karp (CEO & Founder), and I discussed how AI could be leveraged to enhance hiring, drive total talent intelligence, and combat the ramifications of The Great Resignation. If you missed the webcast, we’ve got you covered:

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AI, Direct Sourcing, and the Future of Talent

The path to Direct Sourcing 2.0 is rooted in the idea that data should drive talent-led decision-making. Most next-generation direct sourcing programs leverage AI-driven functionality to enable a more robust picture of available skillsets, improve the matching of available skills with open positions and project requirements, streamline the assessment of candidate skills and expertise, and enhance worker intelligence. The majority of businesses see AI and advanced analytics as a catalyst for Direct Sourcing 2.0 over the next two years, as discovered by Ardent Partners and the Future of Work Exchange.

An employer’s brand can be a catalyst for talent transformation because it can be used to attract talent and maintain an allure as non-FTE workers shift in and out of enterprise projects. Direct Sourcing 2.0 builds on brand concepts and pushes them to a higher level by using AI and analytics on candidate data to improve messaging, increase support for diversity initiatives, and gain a clearer picture of the worker expertise available in the market. Our research shows that:

  • Nearly 70% of businesses plan to leverage AI-based tools for candidate assessment within two years. Candidate fraud has not grabbed headlines yet, but it is a risk for businesses, particularly those that require specific skills and certifications. With more candidates operating in a remote environment, businesses require better means to ensure that their potential hires actually possess what is represented in their resumes and history. AI-fueled candidate assessment tools support the validation of competencies and skills, helping to ensure that the talent pipeline is filled with candidates who can succeed in their placements.
  • Sixty-four percent (64%) of enterprises plan to use AI to solve talent retention issues. The labor market over the past two years has been anything but stable and certain: within the span of 12 months, the market has experienced a dramatic increase in, and, the largest tallies ever in history, of worker resignations. There are more open positions in the United States than at any other time this century. HR, talent acquisition, and procurement leaders and their teams need the insights required to more accurately forecast what their workforce will look like in the future, given economic and organizational changes. Predictive retention data, modeled within direct sourcing programs, can augment how and when businesses engage talent pool candidates and what skillsets should be targeted in upcoming recruiting marketing campaigns.
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Let’s Demystify AI in Hiring

Artificial intelligence (AI) is one of the premier technologies under the Future of Work spectrum. Along with machine learning, AI has transformed the way businesses think about data and insights, adding an additional layer of depth that was previously out of grasp. As AI became more prominent within the business stratosphere, it quickly moved from merely augmenting existing “Big Data” strategies to becoming a means of transforming both tactical and strategic enterprise operations.

As talent became even more of a competitive differentiator over the years (especially in these evolving times), businesses realized that they required additional support in executing more educated talent-based decisions. Today, AI is prevalent in both full-time/traditional talent acquisition and within the extended workforce arena. Ardent Partners and Future of Work Exchange research finds that nearly 60% of organizations are effectively “blending” AI and human-led processes into the current hiring initiatives, with another 34% expected to do the same over the next 12-to-24 months.

I am excited to join Beeline and HiredScore next Thursday, February 24 (11am ET) for an exclusive webcast on demystifying the role of artificial intelligence in hiring and extended workforce management. I’ll be joined by Beeline’s Colleen Tiner (SVP Strategy) and HiredScore’s Athena Karp (CEO & Founder). We’ll tackle (and answer!) such questions as:

  • Can AI really help my program hire the best talent?
  • What will my legal team say?
  • How can we use AI safely without bias?
  • Are there laws regulating the use of AI for employment decisions that I need to know about?
  • How do I get started on this journey?

Click here or on the image below to register for next week’s event. Looking forward to seeing you there!

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Key Providers for 2021: Workforce Logiq

The Background:

Several years ago, Ardent Partners predicted in its annual State of Contingent Workforce Management research series (now re-titled under the banner of the Future of Work Exchange) that the world would eventually experience a workforce in which 50% was comprised of non-employee talent (including freelancers, temporary workers, independent contractors, gig workers, and professional services). Today, that number sits at 47% and shows no signs of slowing down in terms of growth and impact, meaning that the “50% threshold” is fast approaching the world of business.

As the ever-evolving attributes of the Future of Work movement cascade into how businesses find, engage, source, and manage their total talent, it is critical that they leverage the next-generation solutions that can effectively transform workforce intelligence and drive long-term value from the agile workforce.

Enter Workforce Logiq.

Why They Were Selected:

Workforce Logiq has come a long way since its days under the ZeroChaos brand, a Managed Service Provider (MSP)/Vendor Management System (VMS) hybrid that had massive staying power across various global regions and large sectors and industries. The rebrand to Workforce Logiq in early 2019 wasn’t just a simple swap of corporate names, but rather a true technological transformation that heralded a new age of total talent intelligence and workforce management innovation.

Today, Workforce Logiq is a leading workforce management solution provider that effectively blends deep human expertise with next-level artificial intelligence and total talent insights. Its predictive analytics engine is an industry differentiator, enabling their customers to leverage on-demand data to execute more educated talent-based decisions in a time when agility is paramount. In fact, Future of Work Exchange research finds that 64% of businesses plan to leverage AI-led tools to support talent retention and related issues within the next two years.

In Their Own Words:

Workforce Logiq provides predictive workforce management solutions powered by an unmatched combination of human and data-driven intelligence.  We help organizations reimagine and transform how they achieve greater management, performance, and financial control over their global workforce and talent supply chains. 

Our global solution portfolio includes: Managed Service Provider (MSP), Vendor Management System (VMS), Statement of Work (SOW), Employer of Record (EoR), Direct Sourcing, Recruitment Process Outsourcing (RPO), and Employment Screening.

The Workforce Logiq Total Talent Intelligence® platform is a proprietary combination of predictive analytics, expert guides, and proprietary technology powered by sixteen patented and patent-pending innovations, including: 

  • Talent Retention Risk (TRR) Score: benchmarks employment volatility within a company, and potential worker interest in unsolicited recruiting approaches.
  • IQ Location Optimizer: identifies the best and biggest pool of available contingent and full-time talent – at the best cost.
  • IQ Rate Optimizer: benchmarks how much an organization needs to pay to attract and win contingent and full-time talent based on unique, company-specific workplace characteristics.
  • IQ Talent Diversity: predicts gender and ethnic statistics on our recruiting database of 100 million professional and knowledge worker candidates – helping organizations make smarter, confident, and more proactive decisions on how to boost employee representation. 
  • And more!

In today’s hyper-competitive talent market, we are committed to helping companies make more informed talent decisions faster, earlier, and more cost-effectively.

The Outlook:

One of the most impressive pieces of Workforce Logiq’s deep technology stack is its ENGAGE Talent offering, which provides real predictive intelligence regarding active and passive candidates while allowing users a real-time picture of how talent is situated across the world. Combined with Workforce Logiq’s longstanding commitment to workforce and data insights (which permeate throughout the entirety of both its MSP services and VMS platform), the solution will continue its reign as a mature and powerful workforce management solution.

Building on top of already-robust SOW management, services procurement, and direct sourcing offerings, Workforce Logiq was already primed for continued success in the months and years ahead before it was acquired by PRO Unlimited over the summer. The two organizations, together, will provide an even deeper end-to-end solution that truly encapsulates the evolution of the Future of Work movement.

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Key Providers for 2021: Glider AI

[Editor’s Note: Over the next several weeks, the Future of Work Exchange will unveil its “21 for 2021” list of key solution providers that are shaping the Future of Work through innovative technology, progressive functionality, and overall impact on the evolving world of talent and work. On deck for today: Glider AI.]

The Background:

Artificial intelligence has become a prevalent piece of the total talent management puzzle, with incremental upticks in adoption over the past several years. Specific pieces of digital recruitment, talent acquisition, and contingent workforce management have been augmented with predictive analytics, scenario-building, and candidate workflow management.

In the evolving world of talent and work, AI has gone from a “nice-to-have” enhancement to a clutch functionality that can drive a competitive advantage. “Talent” in and of itself is a viable differentiator, and businesses must ensure that the expertise they are hiring from various channels of staffing are truly “top-tier” from background, performance, and assessment perspectives.

Enter Glider AI.

Why They Were Selected:

Future of Work Exchange research finds that 62% of businesses will harness the power of AI for candidate assessment over the next 12-to-24 months, a figure which reinforces the need for better awareness, control, and visibility into pre-recruitment processes. Glider AI’s unique talent intelligence platform provides its users with fully-automated tools to boost candidate assessment and allow hiring managers (and other talent management executives) to remotely execute deep, skill-based recruitment strategies with a robust layer of strength and rigor.

The Future of Work Exchange was developed to help HR, talent acquisition, procurement, finance, and other key executive leaders understand how work and talent are changing and how they best optimize how work is done. Platforms like Glider AI prove that the “age of AI” is not just a phase, but a truly impactful spectrum of innovation that can effectively transform the way businesses structure their talent engagement and talent acquisition strategies.

In Their Own Words:

The Glider AI talent intelligence platform helps you put your hiring on autopilot with active screening, interactive assessments, and virtual interview tools. With Glider’s AI-based talent analytics, you can stack-rank candidates against their peers to hire top talent -every time! Our real-world assessments, coding simulators, auto-coding tests, and non-tech task simulators, empower you to hire for competency over credentials.

Glider’s auto proctoring and plagiarism checks take the guesswork out of hiring by ensuring high test integrity and candidate authenticity. With features like Diversity Toggle and Accommodation features for disabled candidates, Glider helps you create a recruitment process that is entirely skill-based, unbiased, and fully automated. 

Glider helps enterprises, recruitment agencies, and Managed Service Providers create, execute, and manage their entire hiring process remotely for any role- full-time or contingent, tech or non-tech. Our skill-based hiring approach, helps you reduce your time to hire by 50%, improve your interview to offer ratio by 3X and helps you achieve 98% candidate satisfaction.

Employer branding, ATS/VMS integration, compliance, customized processes, pre-built test library, candidate report, talent analytics, data confidentiality, mobile optimization, 24/7 support – we go all the way to make quality talent your reality.

With Glider, you get – talent quality first, bias never, integrity always.

The Outlook:

It’s clear that the talent solutions landscape is changing; no longer can enterprises solely rely on “traditional” platforms alone to facilitate the ideal alignment between work and available talent. While core contingent workforce management technology and services have evolved in recent years and continue to drive the utmost value to their users, the stakes are too high today for businesses to not tap into dynamic platforms that can drive augmentative power.

In addition, the remote and hybrid workplace environment in which we live and work includes many workforce management processes that suffer from a lack of in-person execution. The Future of Work Exchange Report for 2021’s data indicates that 84% of businesses are essentially “reimagining” core workforce management processes, including recruitment, hiring, talent engagement, onboarding and offboarding, etc. A sizable chunk of that reimagined effort is digitally-transforming pieces of workforce management via artificial intelligence, RPA, and other facets of enterprise automation.

Glider’s unique offering blends true AI with the precision required to effectively generate deeper candidate assessments in a remote setting, while also providing a groundswell of talent intelligence to execute more informed recruitment and talent acquisition decisions.

Glider AI is exceptionally positioned to thrive in a talent solutions marketplace that craves next-generation intelligence and a richer gateway to top-tier talent and skillsets.

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