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The Six Trends That Will Shape The Future of Work in 2023 (On-Demand Webinar)

Events by John Yuva on

Last week, Ardent Partners and the Future of Work Exchange hosted an exclusive webcast focused on the six critical trends that will shape the Future of Work in 2023 and beyond. The Six Trends That Will Shape The Future of Work in 2023 featured an in-depth discussion on the various strategies, approaches, technology, functionality, and innovation that are set to pave the way for work optimization in the year ahead. The Exchange‘s Managing Director, Christopher J. Dwyer, discussed:

  • How “non-technological” strategies, such as skills-based hiring, will have a massive impact.
  • Why direct sourcing and omni-channel talent acquisition will play major roles in 2023’s talent acquisition initiatives.
  • How the transformation of business leadership (including conscious leadership styles) will be required for workforce management.
  • The roles of extended workforce, VMS, direct sourcing, and MSP solutions on talent engagement and workforce management, and;
  • How businesses can best prepare to thrive in 2023 by leveraging the power of their talent and talent strategies.

Check out the on-demand edition of the webcast below, and be sure to participate in our new research study to gain complete access to our entire research calendar, which will include studies, reports, and thought leadership pieces centered around direct sourcing, total talent management, HR’s role in the Future of Work, extended workforce management, and much, much more.

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Key Providers for 2022: Talent Solutions TAPFIN

Solution ProvidersTechnology and Innovation by Christopher J. Dwyer on

The Background:

The Future of Work dictates one main measure: enterprises must evolve alongside specific global factors or fail to thrive in an increasingly-dynamic business arena. The world of talent and work has certainly played a major role in this progression, with many attributes of workforce management, talent acquisition, and talent engagement forcing businesses to reimagine the ways they find, source, and manage their candidates and workers.

Today, businesses require robust solutions that enable them with the proper tools and strategies to tackle this new world of work; “traditional solutions” are no longer considered as such, with Managed Service Providers (MSP) evolving in parallel to the ecosystem around them by providing deeper offerings such as direct sourcing, advanced services procurement, and next-generation talent acquisition.

Enter Talent Solutions TAPFIN.

Why They Were Selected:

Powered by staffing giant Manpower Group and driven by over 40 years of industry-leading success, Talent Solutions TAPFIN has long been a dominant player in the workforce management landscape. Its robust blend of contingent workforce/MSP, RPO, and Right Management offerings positions the company as a leader in the extended workforce industry.

The solution’s innovative PowerSuite technology stack allows the company to effectively blend its Best-in-Class offerings, while TAPFIN’s powerful IntelliReach analytics portal and data visualizer converges artificial intelligence-led data with various third-party sources (client, suppliers, market, etc. data) to provide customers with scenario-building and predictive analytics capabilities.

An early dynamo in the direct sourcing space, Talent Solutions TAPFIN also offers robust services and technology in this arena through the PowerSuite stack and a comprehensive ecosystem of top direct sourcing platforms.

In Their Own Words:

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, and Talent Solutions – creates substantially more value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. ManpowerGroup was named one of the World’s Most Ethical Companies for the 13th year – all confirming our position as the brand of choice for in-demand talent.

Talent Solutions TAPFIN brings together our RPO, TAPFIN, and Right Management offerings to deliver technology-enabled, innovative workforce solutions to our clients. Our integrated solutions provide end-to-end, data-driven solutions for talent attraction, acquisition, development and upskilling, and retention at scale.

The Outlook:

Talent Solutions TAPFIN is a pioneer in two distinct senses: 1) it is still considered an original powerhouse MSP-led organization that was one of the first distinct managed service leaders in the market decades ago, and, 2) it has evolved its offerings in such a way that it is a true, Future of Work-oriented MSP that can provide innovative value to the modern business in many meaningful ways.

TAPFIN was one of the first MSPs to go to market with a remote work offering when the COVID-19 pandemic hit; in today’s frenetic world of work, the ability for an MSP to blend remote and hybrid work support into the fabric of its core solutions (such as how users engage, source, onboard, and track remote candidates) is a pure differentiator.

In addition to the aforementioned offerings, other attributes of Talent Solutions TAPFIN’s arsenal such as its advanced services procurement offering (which blends internal expertise and vested partnership approaches to boost negotiation power and enhance supplier relationships) proves that the solution is the ideal complement to a Future of Work-led business world.

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The Future of Work Exchange Podcast, Episode 704: A Conversation With Sean Ring, VP of On-Demand Talent Solutions at People 2.0

Podcast by Christopher J. Dwyer on

An all-new episode of the Future of Work Exchange Podcast, sponsored by Beeline, features a discussion with Sean Ring, VP of On-Demand Talent Solutions at People 2.0. Sean and I chat about omni-channel talent acquisition, the future of direct sourcing, the talent-led revolution, and what the Future of Work has in store for 2023.

Tune into Episode 704 of The Future of Work Exchange Podcast below, or subscribe on Apple Music, Spotify, Stitcher, or iHeartRadio.

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“Being Thankful” Means Something Different This Year

Business Leadership by Christopher J. Dwyer on

We hear the phrase so many times at this point in the year, with Thanksgiving only a couple of days away: “I’m thankful for [something, someone, etc.].” We all have specific things in our lives that we are thankful for: our families, our friends, our loved ones. This year is no different: entering Year Four of a disruptive pandemic, that, while no longer in its “emergency phase,” still causes concern, we are all certainly thankful for our health and the wellbeing of those in our families, our social networks, and within our network of peers and colleagues.

In 2022, however, being thankful means something different…or, at least, should mean something different.

It’s sometimes incredibly difficult to separate “work” from “personal” life, with so many of us experiencing our career paths intertwining with the everyday routines at home. However, there is an aura to our lives today that is not only different from just a few years ago, but significantly different than it has been in decades.

We’re living in a new world of work, and, the keyword there (“living”) means that work in and of itself isn’t just a place we go for eight hours a day, but rather something that defines us as people. At the core, we are humans. And, many of us express ourselves in terms of the work we do and the skills that we have attained.

While it isn’t always healthy, there are many, many professionals that entwine their careers and personal lives in such a way that there is sometimes a vast difficulty in separating the two. This, however, is the nature of how we work today. We are always “on.” We are very frequently consumed by the content in our fields, craving information, news, and insights through social networks and communication with those within our industries.

Thus, this year, “being thankful” takes on a much different meaning, one that revolves around the concept of flexibility and the notion that we are living in a world of innovation and evolution.

Let’s be thankful that we have firmly moved into an era when remote work and hybrid workplaces are an accepted and widely-adopted means of getting work done. Let’s be thankful for those business leaders that have cultivated flexible workplace environments that rely on remote work as a viable option for their workforce.

Let’s be thankful that worker empowerment is perhaps the strongest it has ever been, with The Great Resignation giving us so much more than unhappy professionals by providing workers with the strength to stand up for themselves and each other for better working conditions, more flexibility in the workplace, and so much more.

Let’s be thankful for those business leaders preaching and practicing the art of conscious leadership. Let’s be thankful for executives and managers that lead with empathy, compassion, and understanding. Let’s be thankful to leaders that show appreciation and mentor those that they manage and work with on a daily basis.

Let’s be thankful for the technology that has helped us transform the ways we leverage talent, engage workers, and ultimately get work done. Let’s be thankful for the solution providers that consistently innovate and provide enterprises with agile automation, next-generation analytics, workforce intelligence, and progressive functionality. Let’s be thankful for the platforms that have pushed direct sourcing into new and exciting territory, and let’s be thankful for the providers that are actively embracing the Future of Work movement.

And, finally, let’s be thankful for those that think outside of the box and desire to push the envelope. Let’s be thankful for those that helped transform the ways we work. Let’s be thankful for those individuals that regard “work” as needing to be more human-centric. And let’s be thankful for everyone that believes that the Future of Work movement is how we move forward into the next great era of business history.

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Key Providers for 2022: Magnit

Solution ProvidersTechnology and Innovation by Christopher J. Dwyer on

The Background:

In addition to the many accelerants brought about by the Future of Work movement over the past few years, there has been another evolution that has been steadily aligning itself alongside the greater transformation of work, talent, and business leadership: the full-on progression of Managed Service Provider (MSP) and Vendor Management System (VMS) solutions and their parallel advancements with the fluid concepts of work optimization.

Enterprises today require advanced solutions that can not only transform the way they find, engage, source, and manage talent, but also technology that positions them to not only survive, but truly thrive as the business arena continues to evolve at a rapid clip.

Enter Magnit.

Why They Were Selected:

Over the past two years, Magnit (formerly PRO Unlimited) has redefined the “MSP” and “VMS” acronyms by introducing its Integrated Workforce Management Platform, an end-to-end platform that addresses the critical elements of contingent workforce management as well as services procurement, SOW management, direct sourcing, next-generation analytics, and intelligence-led service offerings.

When the solution rebranded to Magnit just two months ago, it represented a culmination of aggressive market activity that has coalesced into one of the market’s most robust workforce management providers. Through major industry acquisitions (WillHire, GRI, Workforce Logiq), unique partnerships (eightfold, Ceridian, etc.), and new product launches (Direct Source PRO, NorthStar, etc.), Magnit has reinvented the role of workforce technology within the Future of Work movement…and now has become a frictionless source of end-to-end automation and innovation.

In Their Own Words:

Magnit™ is a global leader and pioneer in contingent workforce management. Our industry-leading Integrated Workforce Management (IWM) Platform is supported by 30+ years of innovation, modern software, proven expertise, and world-class data and intelligence. It enables companies to optimize talent goals while achieving operational and financial success. With Magnit, companies can adapt quickly to the evolution of work to grow their extended workforce with greater agility, transparency, and speed. Visit magnitglobal.com.

The Outlook:

Two years ago, when the company was still known as PRO Unlimited, CEO Kevin Akeroyd laid out a firm vision for the solution’s future: become a true workforce management technology platform that could serve as a seamless foundation of automation and high-touch managed services for an evolving world of work.

Magnit has realized that bold vision and then some: the solution is a market leader that excels in several arenas, including driving real workforce agility, providing total talent intelligence, redefining talent acquisition, emboldening the power of advanced services procurement, and establishing a core foundation of dynamic functionality and white-glove service. The company has become a Best-in-Class center of transformation for key elements of the modern workforce, particularly direct sourcing, world-class data, and vigorous analytics that can drive strategic value.

The Future of Work movement is a progressive set of ideals that represents the convergence of technological and essential accelerants that have forever changed the way businesses get work done. Magnit is a true reflection of these transcendent advancements, serving as a quintessential platform for today’s revolutionary world of work and talent.

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FOWX Notes: November 18 Edition

General Insights by Christopher J. Dwyer on

Some picked-up pieces, news, and insights from across the evolving world of talent and work:

  • Magnit appointed its first-ever Chief Technology Officer. The integrated workforce management platform (formerly known as PRO Unlimited) announced the hire of Mohan Natarajan as its first CTO. A 20-year software veteran, Natarajan joins the company after spending time at Salesforce, Motorola, Cisco Systems, and Silicon Graphics.
  • Direct sourcing platform Opptly launched its Opptly.Connect™ application. The app, part of the company’s innovative array of direct sourcing and candidate management tools, is a unique offering that connects candidates with jobs via AI-driven matching based on actors beyond skillsets, including hard and soft skills, workplace preferences (i.e., remote work, hybrid workplace, etc.), and type of role (FTE, contingent, etc.).
  • KellyOCG announced the appointment of Adelle Harrington as EMEA VP for MSP and adjacent workforce solutions. Harrington, who will report into KellyOCG president Tammy Browning, will oversee Kelly’s vast array of offerings in EMEA, such as SOW/services procurement, direct sourcing, and consulting services.
  • Leading talent marketplace GigSmart announced a partnership with Onfleet. The integration between GigSmart’s Best-in-Class talent marketplace tech and Onfleet’s last mile delivery management software platform will allow delivery organizations to engage, source, and manage candidate while also managing delivery operations and customer communication.
  • Industrial staffing giant EmployBridge completed its acquisition of talent marketplace and workforce management platform BlueCrew. The deal, which was formally announced on October 5, closed this week and will see the two organizations come together to build a “national workforce management platform.”
  • AMS recently announced the launch of its “AMS Verified” talent tech analyzer. The new platform has verified over 1,000 solutions across the talent technology ecosystem, including direct sourcing providers LiveHire, WorkLLama, and Opptly.
  • Allegis Global Solutions, the talent solutions arm of staffing giant Allegis Group, announced that Steve Schumacher is its new president. Schumacher succeeds Chad Lane, who held the role at AGS since April 2010. Schumacher has spent nearly 30 years within the Allegis family of companies and takes over as president effective immediately.
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The Impact of Direct Sourcing on 2023 Hiring Strategies

Uncategorized by Christopher J. Dwyer on

Last week, Ardent Partners and the Future of Work Exchange hosted an exclusive webcast, Scale Your 2023 Hiring Initiatives With Direct Sourcing, that highlighted the impact of direct sourcing on talent acquisition in 2023 and beyond.

Over the past three years, there may be no hotter topic in the world of talent and work than direct sourcing, and rightfully so: it was a top overall priority for enterprises heading into the pandemic, and, during it, these businesses realized the workforce scalability and candidate experience enhancement inherent in direct sourcing programs. Last week’s event discussed:

  • Why the volatility of 2023 will be an ideal setting for direct sourcing strategies and programs to shine.
  • The functionality required to digitize recruitment and catalyze direct sourcing success.
  • How “Direct Sourcing 2.0” represents the next generation of direct sourcing via mobility, AI, and an enhanced hiring manager experience, and;
  • The specific ways direct sourcing can impact hiring strategies, talent acquisition initiatives, and extended workforce programs in 2023.

If you happened to miss the live event, don’t worry, we’ve got you covered. Check out the on-demand edition of Scale Your 2023 Hiring Initiatives With Direct Sourcing below, and stay tuned to the Future of Work Exchange for our next exclusive live event.

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Key Providers for 2022: Opptly

Solution ProvidersTechnology and Innovation by Christopher J. Dwyer on

The Background:

Omni-channel talent acquisition has become a powerful way for enterprises to thrive in today’s evolving world of work. Businesses have realized, especially with a Great Resignation-fueled backdrop, that top-tier talent is not always available in a localized fashion or even through the traditional outlets that have carried the organization’s staffing requirements for years (or decades).

Talent communities, talent marketplaces, and talent pools, in addition to direct sourcing, have become critical elements of the new world of work and talent. Not only do businesses require the ability to directly-source talent by transforming their operations into internal recruiting agencies, but they also need to leverage its workplace culture, employer brand, and other organizational attributes to attract the best-fit talent and expertise. And, they require a true convergence of artificial intelligence, predictive analytics, next-level direct sourcing technology, and robust data science to get there.

Enter Opptly.

Why They Were Selected:

Talent decisions in 2022 are more important than they ever were before, as businesses continue to rely on their workforce as a key competitive differentiator in an increasingly-shifting and globalized corporate arena. Thus, it has become critical that enterprise hiring be founded on deep data and true talent intelligence in order to execute talent acquisition strategies that blend speed, quality, and alignment.

Opptly has become one of the industry’s leading direct sourcing and talent solutions due to its proprietary artificial intelligence-led offerings that catalyze next-generation hiring outcomes through its powerful AI-fueled fueled functionality, a frictionless user experience, and a candidate-centric nexus. With its foundation as a digital staffing solution (dating back to its days as Genesys Talent), Opptly’s wide range of differentiated direct sourcing offerings, particularly its unique blend of talent community development tech and its own expansive talent network, has enabled the company to become a Best-in-Class platform in the workforce solutions market.

In Their Own Words:

Opptly has modernized the way hiring companies and job seekers connect. When the workforce industry needed a solution that could accelerate and improve the talent acquisition process, Opptly built one. Our proprietary AI platform leverages best-in-class data science, skills focus, search and match, AI/machine learning, and neural network models to provide a direct sourcing solution that removes friction between talent and work and makes optimal hiring matches.

Opptly helps companies win in an intensely competitive market for talent by offering the broadest reach and seamless user experience along with advanced search capabilities. Going beyond simple semantics, our AI uses skills-based and success profile matching while filtering for workstyles such as contingent, permanent, remote, or in-office work. Together with our curation partners, we deliver optimally-matched talent within an AI platform that enriches the hiring experience.

With Opptly, clients can enhance and grow their private talent communities or engage Opptly’s talent communities for immediate access to millions of candidates. Clients that want to achieve the widest possible reach choose to access both. For today’s job seekers, there’s Opptly.Connect™, an intuitive app that delivers targeted work opportunities, all within a user experience that matches today’s direct-connect technologies.

Opptly was built by some of the sharpest minds in workforce solutions. Seeded by our ever-expanding talent communities, our proprietary AI enables innovative use cases, including career progression and data enrichment, military predictor and other specialty skills models, supply and demand analytics, and targeted sourcing initiatives. Visit Opptly.ai.

The Outlook:

Opptly represents the future of talent acquisition and recruitment technology. The company’s commitment to dynamic candidate data and intelligence is an indicator that Opptly’s next-generation technology will be incredibly crucial to businesses as they continue to traverse a volatile labor market and uncertain economic conditions. With seamless integrations into existing hiring strategies and technology, Opptly has the potential to permeate true total talent management into the spectrum of workforce initiatives.

The Opptly platform has been designed to represent the Future of Work movement; its leading-edge AI and candidate intelligence functionality position the solution to drive dynamic value to a market that requires real-time data, total talent acquisition capabilities, and a harmonious user experience to transform the way talent is engaged and hired.

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Contribute to the Most Definitive Future of Work Research in the Industry

Business LeadershipDirect SourcingHRTalent by Christopher J. Dwyer on

Ardent Partners and the Future of Work Exchange are excited to announce the launch of its annual Future of Work research survey. This comprehensive, online survey will fuel the Exchange’s research calendar for 2023 and aims to tackle progressive topics, such as:

  • The impact of innovation and new technology on work optimization, particularly the applications of artificial intelligence, blockchain, machine learning, chatbots, and digital wallets on the realm of talent engagement and talent acquisition.
  • The growth of the extended workforce and how businesses can harness the power of the contingent workforce to thrive during challenging times. (Ardent Partners and FOWX plan to publish several exciting new reports on Best-in-Class contingent workforce/extended workforce management programs, including deep-dive insights into the required capabilities, competencies, and strategies for maximizing the value of this talent.)
  • The evolution of talent acquisition, including how businesses can revolutionize the candidate experience while also enhancing the hiring manager experience through new technology, omni-channel talent engagement strategies, and advanced total talent intelligence.
  • How remote and hybrid work models will impact business operations and the total workforce in 2023.
  • The reality of total talent management and how organizations are getting closer to successfully implementing these programs.
  • The transformation of business leadership, including how today’s executives are weaving in conscious leadership styles, empathy-led directives, and enhanced worker appreciation into their greater management strategies.
  • How direct sourcing programs will evolve in the year ahead to include “Direct Sourcing 2.0” capabilities, such as digital recruitment, deeper marketing input, reflection of workplace culture and company brand, chatbots and AI, and more, and;

Click here to participate in the new Future of Work Exchange research survey. If you are an executive leader that works in the HR, procurement, finance, talent acquisition, or IT function of your organization, or if you’re a Chief People Officer, this survey has been designed to capture your specific experiences in addressing how work and talent are managed at your enterprise. As a thank you for participating in this crucial research effort, all research study participants will receive access to all of the Future of Work Exchange’s market research studies in 2023.

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Key Providers for 2022: GreenLight.ai

Solution ProvidersTechnology and Innovation by Christopher J. Dwyer on

The Background:

Ardent Partners and Future of Work Exchange research has found that the utilization of digital staffing, talent marketplaces, and alternative talent channels has increased by nearly 800% over the past five years, a surefire representation of how the “omni-channel talent experience” has revolutionized the way businesses find, engage, and source their external talent.

While the overall penetration of talent acquisition via these channels has experienced a stratospheric rise, the flip side to this level of innovation is that businesses still require robust onboarding, payroll, and compliance automation to ensure that the extended workforce delivers on its true value without the threat of labor risks.

Enter GreenLight.ai.

Why They Were Selected:

Payrolling, compliance and risk mitigation, and onboarding technology is not a new concept within the world of contingent workforce management. However, as businesses began to scale their extended talent programs in the wake of a pandemic, disruption via market events, and other activity that has been transforming the modern enterprise over the past few years, there has been an enhanced need for innovative platforms that technologically “align” with the digital staffing, direct sourcing, and talent marketplace solutions for maximum compliance and visibility.

GreenLight.ai has revolutionized the ways that VMS, direct sourcing, ATS, and digital staffing platforms deliver a real omni-channel experience while also providing a central “system of truth” that can be relied upon as the utilization of freelance talent continues to grow in the wake of a looming economic recession and continued ramifications from both the COVID-19 pandemic and unrest across the globe.

In Their Own Words:

GreenLight.ai is the first contractor payroll and compliance provider designed for the Future of Work, used by some of the world’s leading enterprises and most disruptive talent technologies to easily onboard and pay their extended workforce. With an API-first strategy, GreenLight seamlessly integrates with VMS, ATS, and Direct Sourcing programs, while providing embedded connections for benefits, insurance, and background checks.

GreenLight focuses on a positive user experience, speed, visibility, and ease of integration that provides protection and indemnification options while removing the complexity of determining worker classification. Designed in conjunction with leading labor lawyers and tax experts, GreenLight’s platform has been dubbed ‘the world’s most intelligent classification engine’ and has compliance in its DNA. GreenLight also serves as the Employer or Agent of Record in over 120 countries, with intuitive and AI-driven processes that have workers onboarded in minutes.

Uniquely, GreenLight’s platform highlights the importance of focusing on the needs of the contractors, providing tools and benefits that enable them to thrive as independent workers – while ensuring our clients attract and retain the best freelance talent. It’s why the best digital staffing platforms private label our technology, and the reason GreenLight is the partner of choice for socially-conscious, forward-thinking contingent workforce programs.

The Outlook:

The adoption of digital staffing platforms and related solutions (particularly direct sourcing and talent marketplaces) has created a vacuum in which business leaders must delicately balance the need for top-tier talent with the necessary rigor to maintain compliance and mitigate misclassification risks. GreenLight.ai has been, for years, known as the one of the most powerful and intuitive solutions for offering just that…with an added “Future of Work touch” that separates its technology from the rest of the pack.

GreenLight.ai’s innovative range of offerings has proven to transform the way both businesses themselves and their core omni-channel talent platforms optimize the hiring, usage, and candidate experience of freelance talent. As Future of Work-era accelerants continue to shift the dynamics in the world of extended workforce management, GreenLight.ai will continue its long track record of providing Best-in-Class automation, integration, speed, visibility, and end-to-end protection against misclassification risks.

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