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The Future of Work Exchange Podcast, Episode 705: A Conversation with Athena Karp, CEO and Founder of HiredScore

An all-new episode of the Future of Work Exchange Podcast, sponsored by Beeline, features a discussion with Athena Karp, CEO and Founder of HiredScore. Athena and I discuss the power of artificial intelligence in talent technology, its impact on broad-based hiring, and what lies ahead for the Future of Work movement in 2023.

Tune into Episode 705 of The Future of Work Exchange Podcast below, or subscribe on Apple Music, Spotify, Stitcher, or iHeartRadio.

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Quick Reminder: Two Great Webinars This Week!

Join Ardent Partners and the Future of Work Exchange for two exclusive webinars this week. Later today, our own Christopher J. Dwyer will join Lesley Walsh of Beeline for an exciting webcast featuring discussions around the extended workforce, going “beyond VMS,” and what it means for the Future of Work:

And tomorrow, join the Exchange again to learn which trends will shape the Future of Work in the year ahead:

 

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Key Providers for 2022: Talent Solutions TAPFIN

The Background:

The Future of Work dictates one main measure: enterprises must evolve alongside specific global factors or fail to thrive in an increasingly-dynamic business arena. The world of talent and work has certainly played a major role in this progression, with many attributes of workforce management, talent acquisition, and talent engagement forcing businesses to reimagine the ways they find, source, and manage their candidates and workers.

Today, businesses require robust solutions that enable them with the proper tools and strategies to tackle this new world of work; “traditional solutions” are no longer considered as such, with Managed Service Providers (MSP) evolving in parallel to the ecosystem around them by providing deeper offerings such as direct sourcing, advanced services procurement, and next-generation talent acquisition.

Enter Talent Solutions TAPFIN.

Why They Were Selected:

Powered by staffing giant Manpower Group and driven by over 40 years of industry-leading success, Talent Solutions TAPFIN has long been a dominant player in the workforce management landscape. Its robust blend of contingent workforce/MSP, RPO, and Right Management offerings positions the company as a leader in the extended workforce industry.

The solution’s innovative PowerSuite technology stack allows the company to effectively blend its Best-in-Class offerings, while TAPFIN’s powerful IntelliReach analytics portal and data visualizer converges artificial intelligence-led data with various third-party sources (client, suppliers, market, etc. data) to provide customers with scenario-building and predictive analytics capabilities.

An early dynamo in the direct sourcing space, Talent Solutions TAPFIN also offers robust services and technology in this arena through the PowerSuite stack and a comprehensive ecosystem of top direct sourcing platforms.

In Their Own Words:

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, and Talent Solutions – creates substantially more value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity – as a best place to work for Women, Inclusion, Equality, and Disability and in 2022 ManpowerGroup was named one of the World’s Most Ethical Companies for the 13th year – all confirming our position as the brand of choice for in-demand talent.

Talent Solutions TAPFIN brings together our RPO, TAPFIN, and Right Management offerings to deliver technology-enabled, innovative workforce solutions to our clients. Our integrated solutions provide end-to-end, data-driven solutions for talent attraction, acquisition, development and upskilling, and retention at scale.

The Outlook:

Talent Solutions TAPFIN is a pioneer in two distinct senses: 1) it is still considered an original powerhouse MSP-led organization that was one of the first distinct managed service leaders in the market decades ago, and, 2) it has evolved its offerings in such a way that it is a true, Future of Work-oriented MSP that can provide innovative value to the modern business in many meaningful ways.

TAPFIN was one of the first MSPs to go to market with a remote work offering when the COVID-19 pandemic hit; in today’s frenetic world of work, the ability for an MSP to blend remote and hybrid work support into the fabric of its core solutions (such as how users engage, source, onboard, and track remote candidates) is a pure differentiator.

In addition to the aforementioned offerings, other attributes of Talent Solutions TAPFIN’s arsenal such as its advanced services procurement offering (which blends internal expertise and vested partnership approaches to boost negotiation power and enhance supplier relationships) proves that the solution is the ideal complement to a Future of Work-led business world.

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The Future of Work Exchange Podcast, Episode 704: A Conversation With Sean Ring, VP of On-Demand Talent Solutions at People 2.0

An all-new episode of the Future of Work Exchange Podcast, sponsored by Beeline, features a discussion with Sean Ring, VP of On-Demand Talent Solutions at People 2.0. Sean and I chat about omni-channel talent acquisition, the future of direct sourcing, the talent-led revolution, and what the Future of Work has in store for 2023.

Tune into Episode 704 of The Future of Work Exchange Podcast below, or subscribe on Apple Music, Spotify, Stitcher, or iHeartRadio.

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Beyond VMS: Transformative Technology for the Future of Work (Upcoming Webinar)

Ardent Partners and the Future of Work Exchange are excited to announce that registration is now open for an exclusive webcast, Beyond VMS: Transformative Technology for the Future of Work. Hosted by extended workforce platform Beeline, the upcoming event will deep-dive into how the next generation of Vendor Management System (VMS) technology, particularly extended workforce solutions, can transform the ways businesses find, engage, and source talent, as well as enhance how they ultimately get work done.

Beeline’s always-insightful Lesley Walsh (the platform’s ) will join our own Christopher J. Dwyer to discuss:

  • How the new world of work and talent requires agile automation to navigate an uncertain 2023.
  • Why extended workforce technology is the ideal solution for managing the continued evolution of talent engagement and talent acquisition.
  • How enterprises can supercharge their contingent workforce management programs in anticipation of the year ahead.
  • Why enterprises need technologies that go beyond VMS to acquire top-tier candidates with the skillsets to make an immediate impact on their business, and;
  • How omni-channel talent acquisition will be the foundation of the Future of Work in 2023.

Click here to register for this exciting event and prepare your organization for what will certainly be a transformative 2023 for extended workforce management.

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Key Providers for 2022: Magnit

The Background:

In addition to the many accelerants brought about by the Future of Work movement over the past few years, there has been another evolution that has been steadily aligning itself alongside the greater transformation of work, talent, and business leadership: the full-on progression of Managed Service Provider (MSP) and Vendor Management System (VMS) solutions and their parallel advancements with the fluid concepts of work optimization.

Enterprises today require advanced solutions that can not only transform the way they find, engage, source, and manage talent, but also technology that positions them to not only survive, but truly thrive as the business arena continues to evolve at a rapid clip.

Enter Magnit.

Why They Were Selected:

Over the past two years, Magnit (formerly PRO Unlimited) has redefined the “MSP” and “VMS” acronyms by introducing its Integrated Workforce Management Platform, an end-to-end platform that addresses the critical elements of contingent workforce management as well as services procurement, SOW management, direct sourcing, next-generation analytics, and intelligence-led service offerings.

When the solution rebranded to Magnit just two months ago, it represented a culmination of aggressive market activity that has coalesced into one of the market’s most robust workforce management providers. Through major industry acquisitions (WillHire, GRI, Workforce Logiq), unique partnerships (eightfold, Ceridian, etc.), and new product launches (Direct Source PRO, NorthStar, etc.), Magnit has reinvented the role of workforce technology within the Future of Work movement…and now has become a frictionless source of end-to-end automation and innovation.

In Their Own Words:

Magnit™ is a global leader and pioneer in contingent workforce management. Our industry-leading Integrated Workforce Management (IWM) Platform is supported by 30+ years of innovation, modern software, proven expertise, and world-class data and intelligence. It enables companies to optimize talent and diversity goals while achieving operational and financial success. With Magnit, companies can adapt quickly to the evolution of work to grow their extended workforce with greater agility, transparency, and speed. Visit magnitglobal.com.

The Outlook:

Two years ago, when the company was still known as PRO Unlimited, CEO Kevin Akeroyd laid out a firm vision for the solution’s future: become a true workforce management technology platform that could serve as a seamless foundation of automation and high-touch managed services for an evolving world of work.

Magnit has realized that bold vision and then some: the solution is a market leader that excels in several arenas, including driving real workforce agility, providing total talent intelligence, redefining talent acquisition, emboldening the power of advanced services procurement, and establishing a core foundation of dynamic functionality and white-glove service. The company has become a Best-in-Class center of transformation for key elements of the modern workforce, particularly direct sourcing, world-class data, and vigorous analytics that can drive strategic value.

The Future of Work movement is a progressive set of ideals that represents the convergence of technological and essential accelerants that have forever changed the way businesses get work done. Magnit is a true reflection of these transcendent advancements, serving as a quintessential platform for today’s revolutionary world of work and talent.

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The Impact of Direct Sourcing on 2023 Hiring Strategies

Last week, Ardent Partners and the Future of Work Exchange hosted an exclusive webcast, Scale Your 2023 Hiring Initiatives With Direct Sourcing, that highlighted the impact of direct sourcing on talent acquisition in 2023 and beyond.

Over the past three years, there may be no hotter topic in the world of talent and work than direct sourcing, and rightfully so: it was a top overall priority for enterprises heading into the pandemic, and, during it, these businesses realized the workforce scalability and candidate experience enhancement inherent in direct sourcing programs. Last week’s event discussed:

  • Why the volatility of 2023 will be an ideal setting for direct sourcing strategies and programs to shine.
  • The functionality required to digitize recruitment and catalyze direct sourcing success.
  • How “Direct Sourcing 2.0” represents the next generation of direct sourcing via mobility, AI, and an enhanced hiring manager experience, and;
  • The specific ways direct sourcing can impact hiring strategies, talent acquisition initiatives, and extended workforce programs in 2023.

If you happened to miss the live event, don’t worry, we’ve got you covered. Check out the on-demand edition of Scale Your 2023 Hiring Initiatives With Direct Sourcing below, and stay tuned to the Future of Work Exchange for our next exclusive live event.

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Contribute to the Most Definitive Future of Work Research in the Industry

Ardent Partners and the Future of Work Exchange are excited to announce the launch of its annual Future of Work research survey. This comprehensive, online survey will fuel the Exchange’s research calendar for 2023 and aims to tackle progressive topics, such as:

  • The impact of innovation and new technology on work optimization, particularly the applications of artificial intelligence, blockchain, machine learning, chatbots, and digital wallets on the realm of talent engagement and talent acquisition.
  • The growth of the extended workforce and how businesses can harness the power of the contingent workforce to thrive during challenging times. (Ardent Partners and FOWX plan to publish several exciting new reports on Best-in-Class contingent workforce/extended workforce management programs, including deep-dive insights into the required capabilities, competencies, and strategies for maximizing the value of this talent.)
  • The evolution of talent acquisition, including how businesses can revolutionize the candidate experience while also enhancing the hiring manager experience through new technology, omni-channel talent engagement strategies, and advanced total talent intelligence.
  • How remote and hybrid work models will impact business operations and the total workforce in 2023.
  • The reality of total talent management and how organizations are getting closer to successfully implementing these programs.
  • The transformation of business leadership, including how today’s executives are weaving in conscious leadership styles, empathy-led directives, and enhanced worker appreciation into their greater management strategies.
  • How direct sourcing programs will evolve in the year ahead to include “Direct Sourcing 2.0” capabilities, such as digital recruitment, deeper marketing input, reflection of workplace culture and company brand, chatbots and AI, and more, and;

Click here to participate in the new Future of Work Exchange research survey. If you are an executive leader that works in the HR, procurement, finance, talent acquisition, or IT function of your organization, or if you’re a Chief People Officer, this survey has been designed to capture your specific experiences in addressing how work and talent are managed at your enterprise. As a thank you for participating in this crucial research effort, all research study participants will receive access to all of the Future of Work Exchange’s market research studies in 2023.

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Key Providers for 2022: Beeline

The Background:

Ardent Partners and Future of Work Exchange research has found that nearly 65% of businesses plan to adopt extended workforce management technology by 2024, an idea that signals the natural evolution of contingent workforce management (CWM) into something more expansive and dynamic. Of course, when nearly half (47.5%) of the average organization’s total talent is considered “non-employee,” there needs to be some level of innovation in how businesses tackle their growing extended workforce.

The advent of extended workforce platforms, which meld Vendor Management System (VMS) functionality with progressive HR, talent acquisition, and contingent workforce management functionality, has been a powerful facilitator of control, visibility, and, most importantly, a better candidate experience.

Enter Beeline.

Why They Were Selected:

In the traditional world of VMS technology, it was typically rare to see “talent” prioritized as much as cost savings or compliance. However, as the business arena changed and the evolution of talent began, enterprises required their technology to become candidate-centric models.

Beeline is a platform defined by innovation. Over its tenure as the largest independent provider of VMS technology, the company was a forerunner for Future of Work elements such as direct sourcing, workforce intelligence, and advanced, AI-fueled talent analytics. Today, 18 months after introducing its extended workforce offering, Beeline has become a talent-centric solution that is tailored for the next generation of workforce management solutions.

In Their Own Words:

Beeline powers the future of work with the world’s first extended workforce platform. Our intelligence-driven, cloud-based platform manages more than 30 million contingent, shift-based, project-based, and independent workers and enables total talent visibility into the entire workforce.

As the pioneer of vendor management systems (VMS), Beeline understands the Future of Work is fueled by technology that enables the limitless potential of every business and every individual. Our AI-powered software delivers insights and tools needed to manage the modern world of work. 

With the most seasoned team of contingent workforce solution professionals around the world, we help businesses across more than 120 countries meet their most critical talent needs. To learn more, visit www.beeline.com.

The Outlook:

Beeline’s acquisition by Stone Point Capital earlier this year was just a precursor to the platform expanding its overall reach, with a recent move to snatch up Utmost a clear indicator that the company is all-in on capturing the essence of the Future of Work movement. Beeline has considerable runway due to its robust suite of offerings, one of the most powerful instances of AI-fueled analytics in the space, the industry’s deepest ecosystem, and an overall commitment to a talent-centric technology model that is very much aligned with the direction of the market as its continues to evolve.

Beeline represents the next great generation of not just workforce technology, but also people technology. It is an idyllic and innovative platform that enables flexibility, insights, and true business agility. The company’s core offerings are deep and expansive, touching all facets of the transformative world of work and talent: services procurement, SOW management, candidate experience enhancement, recruitment, direct sourcing, global worker intelligence, and extended workforce management. And, as the industry moves closer and closer to achieving real “total talent management,” it will be solutions like Beeline that pave the way.

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Believe the Hype: Direct Sourcing is a Key Element of the Future of Work

I can remember a moment back in January 2020, an era that seems so very long ago. At that point, the world looked so much different: we weren’t so worried about a global pandemic, nor we were masking up whenever we left the house. We weren’t bombarded by 24/7 news on social media about mass suffering and sickness. And, as we know all so well know, the way we looked at our workforce was much, much unlike the way we perceive talent today.

Ardent Partners’ 2020 State of Contingent Workforce Management research study found that, when polled regarding their top priorities heading into the new decade, direct sourcing and talent pools were #1 and #2, respectively. There were many executive leaders that participated in that study who saw the writing on the wall: talent acquisition needed to change and so did the ways businesses engaged top-tier skillsets and expertise.

Call it omniscient, or call it plain luck; no matter how we describe these pre-pandemic insights, those forward-looking business leaders were onto something. In elegant, MSP-led programs in Europe years ago, direct sourcing took the form of “contingent RPO,” in which businesses built their own talent pipelines via pseudo-agencies that they controlled and operated outside of traditional staffing supplier relationships. So, while direct sourcing isn’t a new concept, it certainly feels like that when we consider the incredible growth of these programs and the attention and focus paid to the concept over the past few years.

(I also have to give immense credit to a dear friend of mine, Jeff Nugent. Here’s a post from 2014 in which he discusses the benefits of direct sourcing. Yes, 2014!)

In the business arena, ideas and strategies that attract so much attention are inevitably destined to fail to live up to the hype. There may have been a moment or two a couple of years ago when it seemed that direct sourcing could have headed down that same fateful path. However, it very much did not, due to three main reasons:

  • Talent pipelines and talent communities became the lifelines of businesses throughout the COVID-19 pandemic as they required flexibility and scalability regarding their workforce.
  • The candidate experience, which became ever-so critical, followed a core element in Best-in-Class direct sourcing programs: talent nurture capabilities, and;
  • Businesses required a steady flow of both active candidates and passive candidates to power through The Great Resignation.

Heading into 2023, the very realm of “hiring” will take on new meaning as businesses contend with a variety of issues that could impact their organizational pathways in getting work done…and, of course, merely surviving. The war in the Ukraine continues to rage and disrupts global trade. The Great Resignation is turning into “The Great Resettling” as workers begin to discover how they want their careers to unfold. The specter of an economic downturn hovers, with recessionary fears sparking precautionary layoffs and major transitions by organizations. And, yet another COVID winter surge is just up ahead.

For enterprises today, direct sourcing isn’t just a concept that’ll ease some measure of talent shortfalls. Direct sourcing is, and has been, a key element of the Future of Work movement. Whether it’s the ability to traverse omni-channel talent engagement, building deep, segmented talent pools, fostering core talent communities, or developing enterprise-wide workforce scalability, direct sourcing remains a powerful strategy as the world of talent and work continues to evolve.

Join Ardent Partners and the Future of Work Exchange on Thursday, November 10 at 2pm ET for our next exclusive webcast, Scale Your 2023 Hiring Initiatives With Direct Sourcing. Register for this exciting new webinar and learn more about the impact of direct sourcing on talent acquisition and recruitment in the months ahead.

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