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Key Providers 2021

Key Providers for 2021: Toptal

Solution Providers by Christopher J. Dwyer on

The Background:

Well before the pandemic, the agile workforce was a transformational way of getting work done. Businesses were afforded with on-demand means of engaging and sourcing top-tier expertise and skillsets without the laborious processes of old standing in the way. While talent marketplaces and digital staffing outlets aren’t necessarily new to the Future of Work scene, their value has never been more apparent in a business world that craves the dynamic value that the extended workforce brings to the contemporary organization.

Today, businesses require digital staffing channels that can connect businesses with highly-skilled talent in near-real-time, helping to build truly agile workforces that can support and augment the critical ways work is done. Talent marketplaces have experienced incredible (over 700%) growth over the past five years, due to their ability to plug-and-play extended talent directly into the enterprise whilst fully-aligning with the core elements of projects and positions.

Enter Toptal.

Why They Were Selected:

Future of Work Exchange research finds that the pandemic forced 75% of businesses to reimagine how they applied skillsets and expertise to core projects and initiatives given the many shifts happening within the greater world of work. Without access to traditional in-person hiring and requiring solutions that would augment workforce scalability, businesses turned to digital and on-demand staffing platforms to quickly channel top-tier talent into their organizations’ mission-critical endeavors.

The Toptal Enterprise solution is a multi-faceted, services-oriented offering that allows users a range of nimble talent engagement models; by building on its deep talent marketplace and talent community, Toptal has the ability to helps its clients in a variety of ways, leveraging the power of the solution’s network to fill short-term, single-use talent needs or build a fully-scalable team of distributed talent.

In Their Own Words:

Toptal LLC operates a curated network of highly skilled freelance talent with business, design, and technology expertise that allows companies to scale their teams on-demand. Founded in 2010, the company now has the world’s largest fully remote workforce. Toptal has served more than 10,000 clients with a global network of talent exceeding 6,000 people in 100+ countries. For more information, please visit Toptal.com.

The Outlook:

By offering one of the market’s deepest and strongest talent networks through a mix of concierge-like, high-touch services and a client model that drives workforce agility, Toptal is well-positioned to thrive in today’s evolving labor market. Businesses actively crave extended talent that can serve as dynamic responses to continued market challenges; Toptal’s long track record of success in delivering on-demand, top-shelf talent and expertise achieves that goal.

Toptal was an early pioneer in the remote work movement; the company itself operates within a remote infrastructure and has become the world’s largest fully-remote organization. This first-hand experience has allowed the solution to help clients achieve their talent-based goals in the ever-evolving remote and hybrid work workplace. The company even offers deep guidance and consulting to assist customers in building and developing truly agile and successful remote work environments.

Based on these unique advantages and offerings, Toptal is a talent marketplace solution that is tailored for the Future of Work movement.

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Key Providers for 2021: PRO Unlimited

Solution Providers by Christopher J. Dwyer on

The Background:

“Evolution” and “disruption” are not often mentioned in the same discussion. However, in the wake of the COVID-19 pandemic and its wide-sweeping ramifications on the business arena, the two are now interchangeable dimensions that are actively transforming the way work is addressed and done. The world of contingent workforce management has changed forever, with progressive attributes placing equal emphasis on the talent and innovation components of how the modern-day worker is engaged and sourced.

As the Future of Work continues to leave its indelible fingerprints on the wide world of talent and work, both HR and procurement executives will require a unified technological approach that can seamlessly connect the most critical pieces of workforce management.

Enter PRO Unlimited.

Why They Were Selected:

Future of Work Exchange research finds that 84% of businesses aimed to “reimagine” workforce management heading into 2021, given that they spent the better part of a year facing the worst public health crisis of their collective lifetimes that caused undue disruption to traditional processes and strategies related to the growing and evolving non-employee workforce. While that statistic continues to prove itself out in an ever-changing business arena, what also stands out is that (also according to FOWX research) nearly 70% of enterprises are also focused on better managing the many technological gaps in the ultimate coverage of the total workforce.

PRO Unlimited has been one of the most aggressive and disruptive workforce management solutions in the market over the past year, owed to a “platform” vision that would see it become a dynamic nexus for agile workforce innovation. In just a short amount of time, the solution expanded the depth of its data ocean (acquisition of PeopleTicker), expanded its commitment to DE&I (exclusive partnership with EightfoldAI), announced a direct sourcing solution and added progressive functionality to it within months (the new Direct Sourcing PRO offering combined with the acquisition of WillHire), and expanded its total managed service provider reach with the acquisition of Workforce Logiq (also named a “Key Provider for 2021” here on the Exchange).

In Their Own Words:

Servicing hundreds of the world’s most recognizable brands, PRO Unlimited offers modern workforce management and a partner ecosystem supported by data, software, intelligence, and services to meet your flexible workforce needs. PRO’s Integrated Workforce Management Platform can adapt quickly to regional or industry economic shifts, and provides the speed, scale, flexibility, transparency, and expertise to serve as the holistic platform for the modern workforce. Headquartered in San Francisco, PRO has helped global brands and organizations achieve operational and financial success for more than 30 years.

The Outlook:

PRO Unlimited, quite simply, is a solution that is tailored for the Future of Work. Consider the pieces of its end-to-end offering:

  • Diversity, equity, and inclusion (DE&I) are built into the fabric of its core platform and especially its direct sourcing module (Direct Source PRO) through its exclusive partnership with Eightfold AI.
  • The acquisition of Workforce Logiq wasn’t just an expansion play, but rather a way to tap into the solution’s unique, intelligence-led offerings, particularly ENGAGE Talent, which has the potential to revolutionize talent engagement combined with the power of the PRO platform.
  • Direct Source PRO, in a short period of time, became one of the industry’s strongest direct sourcing offerings. The addition of WillHire’s deep functionality will only aid in pushing this facet of the PRO solution to new heights.
  • The recent partnership with Glider AI (also a FOWX “Key Provider”!) will further enable a range of digital recruitment and candidate assessment capabilities that are designed to assist PRO clients with the necessary, on-demand intelligence to enhance predictive talent modeling, improve the quality of talent channels, and optimize direct sourcing strategies.

Simply put: 2022 will be a massive year for PRO Unlimited and the delivery of its innovative vision. The company is consistently unveiling pieces of a larger puzzle that are ultimately designed to facilitate a new era of optimization within the realms of workforce intelligence, DE&I, direct sourcing, talent acquisition, and agile workforce management.

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Key Providers for 2021: ZoomInfo Recruiter

Solution Providers by Christopher J. Dwyer on

The Background:

There is a talent revolution happening across the world, with millions of highly-skilled workers reevaluating their roles, career journeys, and other facets of their lives in the wake of 18 months of both personal and professional uncertainty. For HR executives, talent acquisition leaders, and hiring managers, filling positions has become one of the hardest things to accomplish in business today.

Recruiters, staffing agencies, and hiring managers are actively finding that they need an additional array of tools, strategies, and solutions to uncover the talent they need to effectively get work done. No longer having the ability to contend with a “simple” labor market that is over-saturated with skillsets, these business leaders must harness the power of information, intelligence, and next-level insights to navigate an evolving talent landscape that requires a formidable, data-driven approach towards recruitment.

Enter ZoomInfo Recruiter.

Why They Were Selected:

Future of Work Exchange research finds that nearly 70% of businesses plan to leverage advanced analytics, artificial intelligence, and predictive data to augment how they pipeline candidates. Furthermore, another 64% state that they plan on using AI and similar tools to support talent nurture and candidate experience processes.

ZoomInfo Recruiter, on the surface, is the seamless convergence of ZoomInfo’s industry-leading market intelligence platform with cutting-edge recruitment automation. The ZoomInfo Recruiter solution enables users with personalized outreach tools to enhance passive candidate attraction and directly communicate with talent directly within the tool. This innovative blend of direct sourcing-esque automation with deep market intelligence is a unique mix of functionality that can aid recruiters and hiring managers in the ongoing war for talent.

In Their Own Words:

In a competitive hiring environment, ZoomInfo Recruiter provides data and tools to source candidates, create talent pipelines, and automate engagement with passive job seekers. It provides recruiting and talent acquisition teams the ability to connect with top talent beyond professional network sites.

ZoomInfo Recruiter allows recruiters to access a continuously enhanced contact database that saves recruiters time when sourcing candidates. Contact data paired with ZoomInfo Recruiter’s Reachout extension makes sourcing and contacting candidates simple.

In the ZoomInfo Recruiter platform, search filters narrow candidates from a talent pool of thousands. Recruiters can source passive candidates, build diverse talent pools, and more. Features such as the “Likely to Listen” filter can flag candidates who are 30% more likely to be in a new role in four months, and diversity and inclusion filters can help increase diversity in the talent pool.

Using automated and multichannel talent flows, recruiters can build outreach flows using email and phone, and they can call lists of candidates to leave pre-recorded voicemails. Recruiting teams using “Projects” for pipeline management can collaborate on the hiring process. From sourcing candidates to engaging with them, ZoomInfo Recruiter empowers recruiters to get candidates into the interview process..

The Outlook:

The talent engagement industry is rife with innovation today, owing its progressive nature to not only an unsettled labor market and evolving talent economy, but also the major Future of Work accelerants that are actively transforming the ways businesses find, engage, and source critical talent. Today’s recruitment and talent acquisition professionals require advanced tools to augment how they fill the candidate pipeline, with passive candidates fast-becoming a crucial element in the ultimate optimization of how work is done.

The ZoomInfo Recruiter platform integrates candidate data with company intelligence, resulting in a deeper dynamic of talent knowledge that allows users an added edge in passive candidate recruitment. The solution’s innovative mix of market data and interactive organizational hierarchies, combined with progressive functionality such as its “Scoops” feature (which tips off recruiters to possible employment shakeups), positions ZoomInfo Recruiter as a forward-thinking and data-led platform that is an ideal disruptor for evolving world of work and talent.

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Key Providers for 2021: WorkLLama

Solution Providers by Christopher J. Dwyer on

The Background:

Just a few years ago, direct sourcing was a niche strategy employed by a small percentage of enterprises that desired to harness the power of private talent pools. Today, direct sourcing is one of the hottest priorities in the world of talent and work, becoming a top-three priority within workforce management (alongside talent intelligence and workforce agility).

Direct sourcing is a key contributor to the overall success of extended workforce management, especially in the face of the monumental change that has occurred in the world of talent and work over the past 18 months. The impact of direct sourcing automation adds an additional layer of impact to the average direct sourcing initiative; these platforms assist companies in targeting the right candidates, ensuring that enterprise requirements are aligned with targeted skillsets, and, most importantly, supporting the overall adoption of direct sourcing processes and strategies across all functional realms. Too, referral management is a powerful weapon for businesses that desire to push additional candidates into the funnel. Some direct sourcing solutions today offer robust candidate referral functionality, which is also enabled and optimized within mobile applications, that can drive additional talent engagement without the organization spending more of its time or resources.

Enter WorkLLama.

Why They Were Selected:

Future of Work Exchange research finds that businesses that leverage direct sourcing automation significantly reduce time-to-fill rates, boost overall workforce cost savings, and enhance the relative quality of total talent. By curating talent into private talent pools (that are then segmented by geography, skillsets, etc.), hiring managers are enabled with unfettered access to top-tier candidates without recruitment or staffing supplier fees. However, while the “first phase” of direct sourcing (“Direct Sourcing 1.0”) continues to drive incredible value, today’s direct sourcing platforms offer more than the traditional processes associated with direct sourcing initiatives.

“Direct Sourcing 2.0” is the next generation of direct sourcing strategies and is fundamentally rooted in the linkage between key technological arenas, a renewed focus on the candidate experience, and a seamless connection between talent pools and the projects and roles that require specific expertise. Just as the market itself evolves in the wake of continued worker resignations, a greater emphasis on the candidate and hiring manager experience, and the need for deeper assessment and validation of skillsets, businesses must begin to build on their existing direct sourcing strategies and programs to effectively develop “Direct Sourcing 2.0” capabilities.

WorkLLama’s end-to-end workforce management platform reflects the greater innovation happening within the direct sourcing technology landscape, offering a vast array of functionality not only related to the continued enhancement of direct sourcing and its ultimate adoption within enterprises across the world, but also in the way that it promotes “Direct Sourcing 2.0” automation through candidate experience management, hiring manager experience automation, next-generation talent nurture capabilities, and offerings that speak directly to the direct sourcing revolution.

In Their Own Words:

WorkLLama is a talent community platform that helps companies leverage their brands to create powerful candidate, employee and client experiences to source, engage and retain top talent. Its technology makes it possible to foster meaningful, more human connections with talent, leading to exceptional and inspired branded talent communities that fuel business success. WorkLLama drives digital transformation through social referral management; seamless candidate engagement; Sofi, its AI conversational bot; integrated, omnichannel communication; on-demand staffing; and direct sourcing solutions. 

WorkLLama’s vision is to give recruiters and employers the how (and why) of putting candidates first. We automate and optimize the hiring process to create time/space for real human connections to grow. We want to see employers, staffing firms + recruiting tech get serious about serving people’s needs with bolder, more meaningful human experiences. To put a bold underline under the HUMAN in human resources.

The Outlook:

Direct sourcing today means so much more than it did just a couple of years ago. Businesses must understand that there are various “layers” to direct sourcing (beyond talent curation and talent pooling) that require nimble and innovative technology (especially candidate referral management, talent nurture processes, candidate assessments, etc.). WorkLLama has demonstrated its powerful ability to transform workforce management through an agile convergence of adaptable direct sourcing technology and next-generation functionality, as well as its firm commitment to both the candidate and hiring manager experience.

WorkLLama’s innovative platform represents the next progressive wave of direct sourcing, in which “2.0” functionality, strategies, and capabilities push these programs and transform them into perhaps the most crucial workforce-oriented initiatives in the evolving world of work and talent.

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Key Providers for 2021: Bench

Solution Providers by Christopher J. Dwyer on

The Background:

Given the many advancements and accelerants happening in the greater world of work and talent, the very notion of “interconnectivity” has become a critical way of businesses, workers, suppliers, and services to interact in an on-demand manner without the barriers of old. And, with digital transformation sparking many more businesses to reevaluate existing processes and systems with the goal of being more dynamic, there is increased pressure for both organizations and highly-skilled workers (and services) to “meet” each other in real-time.

Enter Bench.

Why They Were Selected:

The Bench platform, otherwise known as a “Digital Ecosystem Enablement Platform” (DEEP), is a robust solution that empowers the development of trusted networks of capabilities and services by connecting customers, businesses, partners, and suppliers quickly and seamlessly. Bench’s unique offering allows businesses to monetize supplier partnerships, consolidate talent and service networks, and complement existing products/services with well-aligned partners.

Bench excels in enabling a seamless ecosystem that promotes communication and discovery amongst an organization’s total network of suppliers, contractors, and talent…meaning that when a customer requires a complex approach to a critical project, the Bench platform can efficiently catalyze collaboration between partners whilst maximizing the value of automated time-and-materials processes, SOW management, etc.

In Their Own Words:

Companies of all sizes are reimagining every aspect of their business models, creating demand for Information, Community, and Technology (ICT) services at an unprecedented pace and scale. The intensity of competition is forcing ICT businesses to not always engage partners/suppliers to receive design input, availability and competitive pricing.

Add to the mix a rapidly changing services landscape, and many simply walk away from opportunities.

In an ideal world, these businesses need to make informed decisions, backed by robust data and real time market intelligence, to bid on opportunities with confidence.

  • Do we have the capacity and competencies in house to deliver?
  • Which partners/suppliers can augment our capacity and competencies?
  • How can we engage suppliers/partners early in the sales cycle to help shape solutions?
  • Are we getting the best price from the most qualified supplier/partner?

Unfortunately, the answers are trapped in spreadsheets, emails, and ad-hoc sales processes. Answers which are typically out of date and require considerable time and effort to find.

The net effect of this is many businesses commit proposals to customers and then hope they can deliver at the mercy of their suppliers/partners. Or worse still, they simply miss out on opportunities “leaving money on the table”.

Why? The answer is simple. There’s no fast, easy, seamless way to engage their services and partner ecosystem early in the sales cycle. Until now.

The Outlook:

Bench does not fit the “typical” mold of a modern-day digital staffing technology platform. However, it utilizes its powerful ecosystem functionality to boost the collaboration between a business, its services architecture, its suppliers, and total talent in responding to new sales inquiries. In a world that relies on digitization and dynamic technology to connect various pieces of contemporary business, Bench stands out as a truly innovative platform that has the potential to revolutionize how enterprises transform their business models.

In a Future of Work-driven world that prioritizes flexibility, digitization, and interconnectivity, Bench is well-positioned to help enterprises reimagine their services, products, and solutions with its robust digital ecosystem enablement model.

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Key Providers for 2021: Prosperix

Solution Providers by Christopher J. Dwyer on

The Background:

There is no doubt that the events of the past 18 months brought about a level of change to business the likes that had never been seen before. The very attributes of the Future of Work movement were accelerated, including the power of remote and hybrid work, advancements in talent engagement and talent acquisition, and the transformation of how business leaders structured their work-based strategies and approaches.

Given the symbiotic relationship between talent, technology, and evolutionary business thinking, there is added weight to how the many aspects of the Future of Work were accelerated in the face of global business disruption. As organizational leaders continue to reimagine what workforce management means to their enterprises, the accompany technology must work harmoniously with the alterations across the greater economic and labor markets.

Enter Prosperix.

Why They Were Selected:

A little less than a year ago, Prosperix operated under the “Crowdstaffing” brand; this solution was known for many of its industry-leading pieces of functionality that promoted a powerful “user experience” regarding applicant and candidate data tracking, analysis, comparison, and presentation, built on top of the solution’s foundational hiring marketplace (a built-in network of thousands of ready-to-hire talent suppliers).

The newly-rebranded Prosperix solution not only builds on these strengths, but also offers technology that truly allows its users to harness the power of the Future of Work movement and tap into the greater value of the agile workforce.

In Their Own Words:

Prosperix is a Silicon Valley-based workforce innovation company developing software for the Future of Work. Our contingent workforce and total talent management solutions enable businesses to build a powerful workforce that delivers extraordinary outcomes. The main tenets that drive the company’s philosophy are:

  • Today’s workforce must be global, empowered, agile, transparent, high-performing, and diverse.
  • The right people can dramatically impact the success of an organization.
  • When individuals and organizations are aligned, great results and outcomes are possible.
  • Innovation that combines technology and people in a meaningful way is the path to the future.

With our technology, businesses can access amazing talent from anywhere and everywhere, on-demand and without limitations, allowing them to grow exponentially by scaling their workforce quickly and easily. Our end-to-end solution includes applicant tracking, vendor management, connected talent pools, direct sourcing, artificial intelligence, real-time analytics, personal curation, and easy-to-use technology in a single, cloud-based, fully-integrated software suite.

The Outlook:

Prosperix’s messaging is incredibly unique in today’s workforce solutions market, leading with an edge that differentiates the company from others in the space. Understanding that it is the convergence between the “human” and “technology” elements of workforce management that will help both candidates and businesses prosper in the face of continued evolution across the greater world of talent and work.

Prosperix is positioned for incredible growth and impact heading into 2022, with offerings that traverse beyond mere workforce management. On top of an already-industry-leading hiring marketplace, the solution’s direct sourcing, talent pools, and VMS offerings are aligned with the company’s overall vision and purpose: provide human, workforce, and business prosperity in a time when the Future of Work movement is table stakes for organizations that want to thrive during these changing times.

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Key Providers for 2021: Workforce Logiq

Solution Providers by Christopher J. Dwyer on

The Background:

Several years ago, Ardent Partners predicted in its annual State of Contingent Workforce Management research series (now re-titled under the banner of the Future of Work Exchange) that the world would eventually experience a workforce in which 50% was comprised of non-employee talent (including freelancers, temporary workers, independent contractors, gig workers, and professional services). Today, that number sits at 47% and shows no signs of slowing down in terms of growth and impact, meaning that the “50% threshold” is fast approaching the world of business.

As the ever-evolving attributes of the Future of Work movement cascade into how businesses find, engage, source, and manage their total talent, it is critical that they leverage the next-generation solutions that can effectively transform workforce intelligence and drive long-term value from the agile workforce.

Enter Workforce Logiq.

Why They Were Selected:

Workforce Logiq has come a long way since its days under the ZeroChaos brand, a Managed Service Provider (MSP)/Vendor Management System (VMS) hybrid that had massive staying power across various global regions and large sectors and industries. The rebrand to Workforce Logiq in early 2019 wasn’t just a simple swap of corporate names, but rather a true technological transformation that heralded a new age of total talent intelligence and workforce management innovation.

Today, Workforce Logiq is a leading workforce management solution provider that effectively blends deep human expertise with next-level artificial intelligence and total talent insights. Its predictive analytics engine is an industry differentiator, enabling their customers to leverage on-demand data to execute more educated talent-based decisions in a time when agility is paramount. In fact, Future of Work Exchange research finds that 64% of businesses plan to leverage AI-led tools to support talent retention and related issues within the next two years.

In Their Own Words:

Workforce Logiq provides predictive workforce management solutions powered by an unmatched combination of human and data-driven intelligence.  We help organizations reimagine and transform how they achieve greater management, performance, and financial control over their global workforce and talent supply chains. 

Our global solution portfolio includes: Managed Service Provider (MSP), Vendor Management System (VMS), Statement of Work (SOW), Employer of Record (EoR), Direct Sourcing, Recruitment Process Outsourcing (RPO), and Employment Screening.

The Workforce Logiq Total Talent Intelligence® platform is a proprietary combination of predictive analytics, expert guides, and proprietary technology powered by sixteen patented and patent-pending innovations, including: 

  • Talent Retention Risk (TRR) Score: benchmarks employment volatility within a company, and potential worker interest in unsolicited recruiting approaches.
  • IQ Location Optimizer: identifies the best and biggest pool of available contingent and full-time talent – at the best cost.
  • IQ Rate Optimizer: benchmarks how much an organization needs to pay to attract and win contingent and full-time talent based on unique, company-specific workplace characteristics.
  • IQ Talent Diversity: predicts gender and ethnic statistics on our recruiting database of 100 million professional and knowledge worker candidates – helping organizations make smarter, confident, and more proactive decisions on how to boost employee representation. 
  • And more!

In today’s hyper-competitive talent market, we are committed to helping companies make more informed talent decisions faster, earlier, and more cost-effectively.

The Outlook:

One of the most impressive pieces of Workforce Logiq’s deep technology stack is its ENGAGE Talent offering, which provides real predictive intelligence regarding active and passive candidates while allowing users a real-time picture of how talent is situated across the world. Combined with Workforce Logiq’s longstanding commitment to workforce and data insights (which permeate throughout the entirety of both its MSP services and VMS platform), the solution will continue its reign as a mature and powerful workforce management solution.

Building on top of already-robust SOW management, services procurement, and direct sourcing offerings, Workforce Logiq was already primed for continued success in the months and years ahead before it was acquired by PRO Unlimited over the summer. The two organizations, together, will provide an even deeper end-to-end solution that truly encapsulates the evolution of the Future of Work movement.

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Key Providers for 2021: Beeline

Solution Providers by Christopher J. Dwyer on

The Background:

With non-employee talent workforce comprising 47% of the total global workforce, businesses across the globe are actively finding that they require advanced tools and next-gen solutions to effectively manage a sector of talent that is growing in both size and prominence. Ardent Partners and Future of Work Exchange research has long pointed to the continued evolution of the Vendor Management System (VMS) technology platform as the relative “nexus” of agile workforce management.

As the Future of Work continues to accelerate how work is addressed and done, it is critical that businesses harness the power of robust VMS technology that can drive visibility into total talent, support control over contingent workforce spend, and serve as an effective extension of the enterprise’s overall extended workforce management strategy.

Enter Beeline.

Why They Were Selected:

Beeline represents the forward-thinking VMS that has consistently evolved alongside the customers it has been serving for over two decades. As the greater contingent workforce industry shifted from “commodity-led” to “talent-led,” Beeline made the necessary advancements to help its users adapt to changing industry standards. And, as the market continued to evolve to include Future of Work-era innovations such as artificial intelligence, direct sourcing, advanced analytics, and extended workforce management, Beeline transformed its end-to-end solution suite to map directly to these new requirements.

Beeline’s sheer breadth of offerings represent an ideal mix of functionality for managing the nuances of today’s growing and thriving agile workforce, including SOW management, services procurement, talent acquisition, talent pools, and total workforce management.

In Their Own Words:

For most companies, human capital constitutes the largest single cost of doing business. Organizations that once relied on internal workforces of direct employees are increasingly supplementing their full-time staff with an agile extended workforce of contingent workers, independent contractors, consultants, and service providers, allowing these companies to adapt quickly and flexibly to market threats and opportunities.

To connect businesses to the rich diversity of talent within the global extended workforce, Beeline creates and implements innovative and sophisticated contingent workforce management solutions. Beyond simply tracking and managing a company’s non-employee workers, Beeline Extended Workforce Platform automates the entire process, sourcing and managing all categories of non-employee talent while providing advanced analytic tools, augmented by artificial intelligence (AI), to deliver the insights organizations need to make better staffing and business decisions.

In the last 20 years, Beeline has become the world’s largest independent provider of solutions for sourcing and managing the complex world of contingent labor. With the deepest, most seasoned team of contingent workforce solution professionals, Beeline delivers innovative technology, end-to-end global and localized customer engagement services, and value-added capabilities which help many of the world’s largest enterprises, including more than 300 Global 2000 clients worldwide, meet their most critical talent needs.

The Outlook:

Beeline has long been a dominant player in the workforce solutions market, often owing its long-term success to dedicated talent-first functionality that supports the overarching goal of true enterprise agility. Even before the company announced its Extended Workforce Platform earlier this year, Beeline was already on a crisp path towards harnessing the full technological potential of the Future of Work movement through an industry-leading talent tech partner ecosystem, an overlay of AI and machine learning to boost the depth of real-time analytics, and a continued commitment to the high-impact realm of services procurement.

As a provider of next-generation agile workforce functionality, Beeline will continue to evolve, adapt, and transform the way its clients harness its powerful solutions to effectively optimize how work is done in 2022 and beyond.

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Key Providers for 2021: GRI

Solution Providers by Christopher J. Dwyer on

The Background:

The Managed Service Provider (MSP) model has long been a powerful solution in the workforce management industry, its longevity owed to decades of success in transforming how companies think about their talent, how they structure contingent workforce management (CWM) initiatives, and how they ultimately drive value from their extended workforce.

Today’s MSP offerings have evolved mightily in recent years to provide their clients with a slew of services designed to facilitate end-to-end management of SOW/services procurement, direct sourcing, payrolling, talent acquisition, and more. In fact, many leading MSP solutions are reimagining their services suites to reflect the dynamic changes occurring in the greater world of work and talent.

GRI is one of those solutions.

Why They Were Selected:

Many of the globe’s market-leading managed services offerings have a similar slew of products that are only slighted differentiated based on such attributes like service model delivery and sector-specific aspects. One key differentiator of those MSPs that stand out from the pack is the ability to provide its customers with not just traditional value, but true workforce and business agility through a focus on talent, technology, and transformative thinking.

Geometric Results, Inc. (GRI) has long been a household name in the MSP space, and for good reason: its Envision Analytics is a self-service portal that blends powerful business intelligence with real-time talent data. Predictive analytics, neural machine learning models, and hundreds of data sources position Envision Analytics as one of the contingent workforce industry’s deepest, most robust reporting-led offerings.

In addition, its “Managed Direct Sourcing” approach allows customers to build flexible direct sourcing programs and strategies that traverse beyond simple talent pools; GRI’s MDS product is one of the market’s most forward-thinking direct sourcing offerings and positions clients’ direct sourcing programs with a 360-degree brilliance of agility through a strong convergence of industry expertise, human-led processes, and Best-in-Class automation.

In Their Own Words:

GRI works exclusively for our customers and transcends the industry standards. The client comes first and our role as an exclusive advocate is absolute and unbiased.  We are the only MSP that is (1) singularly focused (2) vendor-neutral, (3) free of all channel conflict, and (4) not controlled by a staffing company.

GRI focuses solely on delivering innovative, Best-in-Class workforce solutions as an independent MSP provider. And in an industry that largely lacks transparency, and is steeped with channel-conflict, no other workforce solutions company can back up this claim!

We offer a direct sourcing solution that is native to our MSP. It creates meaningful cost savings and reduced time-to-fill beyond the typical program while improving worker quality. It works well because we are motivated and incentivized by its success; no other MSP can confidently stake that claim.    

We actually innovate — it’s not just an overused and largely misunderstood word at GRI. The ‘box’ doesn’t direct us, and therefore it’s much easier for us to think outside of it. And to think instead about technologies, talent acquisition models and processes as well as the collective ecosystem that will most benefit our clients.

The Outlook:

GRI is positioned as an MSP that will thrive in the years ahead due to its commitments to flexibility, innovation, and the Future of Work. Its unique Managed Direct Sourcing offering balances the necessary human elements with a deep technology stack and platform ecosystem, while its Envision Analytics tool is one of the industry’s finest talent intelligence solutions.

As the world of talent and work continues to evolve and adapt and require talent- and intelligence-led offerings, GRI will continue to establish itself as a preeminent source of workforce management innovation.

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Key Providers for 2021: Utmost

Solution Providers by Christopher J. Dwyer on

The Background:

The contingent workforce has been growing in both size and impact over the last several years, now comprising 47% of the average company’s total talent and showing no signs of slowing down. The concepts of the “agile workforce” and the “extended workforce,” two terms used frequently in our industry, represent the relative evolution of the contingent workforce in regard to its ability to foster dynamic means of getting work done.

Now also referred to colloquially as the “extended workforce,” this wide-scoping range of on-demand talent is defined by the Future of Work Exchange as the natural evolution of the contingent workforce and reflects the agility driven by contractors, freelancers, gig workers, talent pool candidates, professional services, and other forms of non-employee talent. The extended workforce is enabled by advancements in talent acquisition, such as direct sourcing, talent pools, digital and on-demand staffing, and talent marketplaces.

With extended talent comprising nearly half of the global workforce, it is now critical for businesses to drive deep “total talent intelligence” into how these workers are situated in addition to pushing HR-led best practices into the world of contingent workforce management (CWM).

Enter Utmost.

Why They Were Selected:

Utmost was originally designed as a progressive workforce management platform for Workday users, however, in a short amount of time, the company has proven that it has the global expertise, innovative tools, and next-generation functionality to be a true catalyst for extended workforce management.

Utmost’s total talent intelligence offering is considered a market-leading attribute of the platform, with a global dashboard that enables real-time visibility into the many dynamics of the extended workforce, including the makeup of non-employee talent within any given region, project/work status, compliance and risk mitigation measures, and more. Utmost’s forward-thinking way of approaching the burgeoning agile workforce has allowed its users to effectively execute traditional contingent labor operations with a solid backbone of deep talent intelligence for superior decision-making.

In Their Own Words:

Utmost Extended Workforce System is a talent-focused, next-evolution of vendor management software. We are a single, global platform built to manage and engage all classifications of workers — that’s one system, one set of integrations, one single source of truth. Our worker-centric solution allows organizations to manage and engage external resources as they do their employee human capital — with full control and visibility of individuals, skills, and spend.

Built exclusively for Workday customers, Utmost allows enterprises to track, report, source, and manage spend for all categories of the extended workforce, regardless of worker classification (i.e., contractor, project-based worker, outsourced worker, freelancer, independent contractor, etc.), whether employee or non-employee. Our investment, road map, and product strategy were built with Workday customers in mind, and we extend that experience across everyone who works for or with an organization. This allows companies to manage all talent for optimal business outcomes in a scalable way.

The Outlook:

Utmost may be a relatively young organization (founded in 2018), however, their consistent valve of innovation has thrust them firmly into the discussion of today’s top workforce management platforms. It latest feature, Front Door, is a fully-agile and end-to-end solution that optimizes the talent engagement process while guiding hiring managers to best-aligned candidate fit for the project, task, or role at hand. For Workday customers, Front Door represents an opportunity to find, engage, and source total talent through an optimized channel that serves as a single point of entry for new requests.

Utmost has a bright future ahead as it continues to offer innovative tools and technology to the workforce management solutions market. As more and more businesses bring a human capital and HR focus to the world of extended workforce management, Utmost’s wide-scoping range of functionality will help it thrive in these evolving times.

[Editor’s Note: Join Chris and the Utmost team for an exclusive webcast next month, “Five Things Every HR Executive Should Include in 2022 Planning.”]

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